About

AZIMUT City Hotel Kaluga offers guests comfortable accommodation in one of 174 cozy modern rooms. The hotel has underground parking for guests. All hotel services are accessible to people with disabilities.
AZIMUT City Hotel Kaluga will help to hold an event of any format at the highest level - a business conference, a business meeting or a banquet. The spacious Vector Hall with natural light is ready to receive up to 300 guests, seven conference rooms are equipped with modern multimedia equipment and Wi-Fi access, a catering service is available.

Near by

Sights
  • Victory Square
    Church of St. John the Baptist
    Gostiny Dvor
    Stone Bridge
Location
  • Railway station, 4.3 km
    Bus station, 4.2 km
Entertainment
  • Tsiolkovsky House Museum
    Museum of the History of Cosmonautics
    Park of Culture and Recreation
    Kaluga Drama Theater

Facilities

FAQ

How can I activate my account and confirm my agreement with the terms of the AZIMUT Bonus program?

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program in the welcome letter that we will send to your email after registration.

Don't forget to confirm your participation to receive points for staying at the chain's hotels.

What are the conditions for using the privileges of the AZIMUT Bonus loyalty program?

AZIMUT Bonus program participants have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows the loyalty program participant to take advantage of privileges at AZIMUT hotels participating in the program*:

You can find a detailed list of privileges in the "AZIMUT Bonus Benefits" section.

These privileges can only be used by the AZIMUT Bonus program participant, in whose name the Personal Account on the website and the bonus account are registered. They are provided to the participant based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, phone.

* A-Hotels do not participate in the AZIMUT Bonus loyalty program.

Can several people use one AZIMUT Bonus loyalty card at the same time?

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

How can I use my accumulated AZIMUT Bonus points?

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points in the following ways:

1. Book a rate for points on our website and pay for your stay in full with the accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the "Affiliate Programs" section.

I am a member of the loyalty program, can I get a discount when booking by phone?

A discount under the AZIMUT Bonus loyalty program is provided only when booking on our official website in your Personal Account.

Why has my status in the AZIMUT Bonus loyalty program changed?

Maintaining your status in the loyalty program depends on how often you visit AZIMUT hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of points and nights accumulated. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status, listed below:

• Silver status: from 70,000 points and/or 15 nights
• Gold status: from 150,000 points and/or 30 nights
• Platinum status: from 300,000 points and/or 50 nights

If within 12 months of being assigned a status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you retain your current status for another 12 months. So, when your status expires, a new status is calculated in accordance with the number of points and nights credited to your account for 12 months from the date of assignment of the status.

You can track your balance of points and nights in your Personal Account.

What hotel services can be paid for with a bonus card?

You can use AZIMUT Bonus points by choosing a rate for points on our official website and paying the full cost of your stay with them. More details at https://azimuthotels.com/ru/bonus.

Do I need to present my card to receive a discount?

You do not need to provide a card to receive a discount. You can book accommodation at special rates for loyalty program participants only on our official website.

Platinum loyalty program participants can receive a 20% discount in bars and restaurants on the hotel premises if they close the account for the room number, indicating the AZIMUT Bonus program participant number in advance.

Are there any advantages to online booking?

Our guests are the first to know about promotions and discounts that are available only on our website.

And when you register for the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the website, and additional discounts on all rates.

Is online booking safe?

Our site does not store any payment data of users.

For payment, high-quality online payment gateways are used, making them as secure as possible.

And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with international security standards for card payments PCI DSS.

As a result, online booking is reliable and safe.

How to check a booking request?

You can find information about your booking in the confirmation sent to the email address you provided when booking, or in your Personal Account created on our website.

Can I book a room in my name for another guest to stay in?

This is possible if you book a room through the hotel's website or booking service. When checking into the hotel, you should provide this information to the staff or make changes to the reservation in advance by phone or email. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Is it possible to book several rooms under one name?

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will contact you to confirm the names of all guests who will be staying.

Can a booking be cancelled?

For non-guaranteed (i.e. without pre-payment) reservations, the reservation will be cancelled after 6:00 pm on the day of arrival.

How do I cancel a reservation?

You can cancel your reservation yourself in your personal account on the website, provided that the cancellation terms for the rate you have chosen are met. For additional questions, you can contact the hotel directly by phone or e-mail.

Can I pay in cash/card upon arrival?

Payment can be made in cash or by credit card.

Did my payment for the reservation go through? Can I duplicate the receipt?

Confirmation of successful payment is a check that comes to your email after booking along with confirmation from the hotel. If you need to duplicate the check, the guest can inform the receptionist about it.

Why does the website list one price, but the reception desk quotes a higher room rate?

This is due to the fact that the rate provided at the reception desk does not include possible discounts on promotions and special offers when booking on the official website.

Is the price per night per room or per person?

For correct calculation, you must specify the number of nights and the number of guests staying in the room.

Is it possible to split the payment between several people?

Yes, it is possible.

Please inform the reception desk of your wish to split the payment before paying.

Is prepayment required when booking a room? What are the methods for making a prepayment?

Advance payment is required only for reservations at rates requiring advance payment. Advance payment can be made in person at the reception desk or remotely by contacting the reservations department.

Is it necessary to put down a deposit?

No.

Can I pay for accommodation through my company, how can I do this?

For cashless payment, please send a request to reservations.kaluga@azimuthotels.com and include your company details. We will issue you an invoice for payment.

How do I cancel a reservation?

You can cancel reservation in your personal account on the website, provided that the cancellation terms for the rate you have chosen are met. For additional questions, you can contact the hotel directly.

Is there a penalty for late cancellation?

The amount of the penalty for late cancellation depends on the conditions of the booked rate. The cancellation deadlines are specified in the booking confirmation.

When will the money be returned if the booking is cancelled if there was an advance payment?

Refunds on the card in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

Can a reservation be cancelled without my knowledge?

For non-guaranteed (i.e. without pre-payment) reservations will be cancelled after 4:00 pm on the day of arrival. Guaranteed reservations are held until 12:00 pm local time on the day following the arrival date.

How to change booking dates?

You can change your dates of stay in the same way you booked it, i.e. in your personal account, through the booking department, or by sending a request to the agency through which the booking was made.

How to change the category in advance? And when checking into the hotel?

A guest can change the room category in their Personal Account if they booked through the website.

When booking by phone or email, changes are made by phone or email.

If you want to change the room category upon arrival, please inform the manager at the desk.

When upgrading the room category, you must pay the difference between the booked category and the one you want to check into, at the current rate.

Separate conditions apply for loyalty program participants.

Will I get my money back if I check out early?

If the tariff conditions allow it. Refunds are made in the same way you made the payment.

What time can I check into the hotel?

Check-in usually starts at 3:00 pm, the reception desk is open 24 hours a day.

Is there an option for early check-in/late check-out, how much does it cost? What should I do if I arrive in the city late at night?

The early check-in service is provided subject to availability. In case of advance booking and the need for early check-in (from 02:00 am to 2:00 pm), the guest pays an additional 50% of the room rate on the day of check-in at the Hotel rate; in case of early check-in from 12:00 am to 02:00 am - the guest pays 100% of the cost of the previous day's stay in the room of the selected category at the Hotel rate, in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated 18.11.2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" For AZIMUT Bonus program participants, early check-in may in fact be provided free of charge from 9:00 am subject to availability.

The possibility of late check-out is specified on the day of check-out. When extending your stay from 12:00 pm to 6:00 pm of the current day, a payment of 50% of the room rate per day at the hotel rate on the day of departure is charged. If the guest plans to stay in the room after 6:00 pm, 100% of the daily cost of accommodation is charged. For participants of the AZIMUT Bonus program, the late check-out service until 4:00 pm is provided free of charge, subject to availability of rooms.

Is there somewhere I can leave my luggage on the day of check-in before arrival and until the evening on the day of check-out?

Yes, the hotel has a luggage room.

Is the reception open 24 hours?

Yes, we welcome guests 24 hours a day.

What documents are needed to check into a hotel?

To be accommodated in the hotel, the Guest must present a Russian passport; for children under 14, birth certificates are required.

Is it possible to check in a second guest to a hotel without a passport?

No, all guests staying in the room must present a passport.

I have lost my booking confirmation number, what should I do?

The hotel staff will be able to find your reservation by last name and first name.

Do I need to present documents for the child?

Yes. To check in minors under 14 years old at the hotel, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to accompany them.

Checking in minors at the hotel who have reached 14 years old, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and the consent of the legal representatives (one of them).

Can I stay incognito?

No. We guarantee that the hotel does not transfer personal data of Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, the hotel staff must present an identity document upon check-in.

How to get to the hotel from the city center?

The city center is 15 minutes away on foot. Or 3-5 minutes by car.

Can you meet us at the airport? How much will it cost?

We can order a taxi.

Is there parking at the hotel?

Yes. The hotel has indoor parking for 700 rubles/day; open parking in the courtyard - 500 rubles.

Will the parking fee for a minivan be the same as for a passenger car?

Yes.

Will the parking lot be free?

Please check on the day of arrival.

Does the hotel have parking for motorcycles? How much does it cost?

There is no separate parking for motorcycles, you can use the car parking.

Is the reception open 24 hours?

Yes, we welcome guests 24 hours a day.

Is there a lift in the hotel?

Yes, 3 elevators.

Can I bring my dog/cat with me?

Yes, the hotel allows pets up to 5 kg.

How many floors are there in the hotel?

The hotel has 9 floors.

How do I call the reception?
What is your Wi-Fi password?

To connect to Wi-Fi, you need to log in by phone or room number and last name.

Is there a place in the hotel where I can work on a laptop?

Yes, you can work in the hotel lobby. You can also use the computer and print documents in the business corner.

Are guests allowed to visit the hotel? What time is it allowed?

Guests of hotel guests who are not registered at the hotel may stay in the room until 11:00 pm.

Where can I get information about all the hotel services?
Is there a smoking area in the hotel?

Yes.

Is there air conditioning in the hotel rooms?

Yes.

Is there a laundry service in the hotel?

Yes, to place an order you need to fill out the form that is in your room and notify the reception desk that you are ready to hand over your items for washing. The laundry is open every day from 8:00 am to 8:00 pm.

Are there any dishes in the hotel rooms?

The rooms have mugs and a tea station. Additional dishes can be requested.

Are there toiletries in the rooms or should I bring my own?

The rooms are equipped with toiletries.

Are there any shaving accessories among the cosmetic accessories?

Shaving kits will be provided upon request upon check-in.

Is there WiFi in the rooms?

WiFi is free in all rooms and throughout the hotel.

Do the USB/HDMI ports work on the TV?

Yes.

Will it be possible to request a corkscrew?

A corkscrew will be provided upon request.

What is the difference between the room categories?

Rooms differ in size, as well as the availability of extra beds.

Are there rooms for people with reduced mobility?

Yes, 1 room.

Are there any smoking rooms?

No, the hotel building is non-smoking. Smoking is allowed in specially designated areas.

Is it possible to light candles in the room?

No, due to safety precautions.

Are there any adjoining (connecting) rooms?

Yes, there are adjoining rooms with an interior door. If necessary, you can request such rooms.

What are the bed sizes?

Double beds in Standard and Superior rooms are 180x200, in Suites the beds are 180x200, single beds are 120x200 (in twin rooms).

Do all rooms have a toilet?

All rooms have bathrooms.

Is there an iron in the rooms?

There is an iron and ironing board in the room.

Is there a refrigerator in the rooms?

Minibar for cooling drinks.

Do the rooms have a balcony?

Only in Deluxe rooms.

Is there a washing machine in the room?

No.

Is there cable TV in the rooms?

No.

Is there a kettle in the room?

Yes, there are tea stations.

Do I need to pay extra for bed linen and towels?

No, everything is included in the price.

How often are the rooms cleaned?

Daily.

Is there a hairdryer in the hotel rooms?

All rooms are equipped with a hairdryer.

What time and in what format is breakfast served? How much does it cost?

Buffet breakfast at the hotel from 7:00-10:30 am on weekdays, from 7:00-11:00 am on weekends. Breakfast costs 1250 rubles.

Does the hotel offer lunch or dinner?

Yes, a la carte menu.

Where is the nearest place to buy groceries? The nearest store with household goods?

There is a Magnit store 300 m from the hotel. Open daily from 08.00 am to 10.00 pm.

What restaurants and bars are there in the hotel? How do they work, what menu do they offer?

Restaurant La Grillade for breakfast from 07.00-10.30 am on weekdays, from 07.00-11.00 am on weekends. A la carte from 12.00 pm-11.00 pm European cuisine. Café-bistro "Benedict" from 09.00 am-11.00 pm (daily).

Are there any vegan, allergy or other special diet options on the menu?

Yes, the menu is varied, you can order suitable dishes, and a children's menu has also been developed.

Is it possible to order food and drinks to the room?

Yes.

Is there halal food?

No.

Is there an a la carte menu?

Yes.

Is there a gym/fitness center in the hotel?

Yes, it works 24 hours.

Is there a swimming pool in the hotel?

In the SPA center.

Does the hotel have a SPA and/or saunas, how much does it cost to use them?

Free for hotel guests.

Is it possible to move a child under 18 without parents? What documents are needed?

Yes. To check in minors under 14 years old at the hotel, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to accompany them.

Checking in minors at the hotel who have reached 14 years old, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and the consent of the legal representatives (one of them).

Does the restaurant have a children's menu and a high chair?

There are high chairs in the restaurant.

How much does it cost to accommodate children? How much does a cot cost?

Children under 12 years old are free of charge without an extra bed. A baby cot (playpen) is provided free of charge.

Is there a children's room in the hotel?

Yes.

Is there a wheelchair accessible room at the hotel?

No.

Do the staff speak English?

Yes.

Do you register foreign citizens?

Foreign citizens are required to register in accordance with the law. This requires a foreign citizen's passport, migration card, visa (if visa regime), registration from the previous place of stay, if the foreign citizen is in Russia longer than 7 working days.

Is it possible to get a voucher for a tourist visa at the hotel?

No.

What documents are needed to register foreign citizens?

Passport of a foreign citizen, migration card, visa (if visa regime), registration from the previous place of stay, if the foreign citizen stays in Russia longer than 7 working days.

Nothing found for your request
Phone number
+7 (484) 250 00 00 Reception and accommodation service
Legal entity
ООО "ГОСТИНИЧНЫЙ ЦЕНТР"
INN/KPP
4028053024/402701001
OGRN
1134028000094