Find here our hygiene concept, for your safety and that of our employees.
A - J
+49 (0) 221 888 76 – 0
+49 (0) 221 226 - 2020 - 0
Opening hours: Mon-Wed, Fri 9 am - 1 pm, 2 - 4 pm, Thu 9 am - 1 pm, 2 - 6 pm
We offer five spacious conference and banqueting rooms. For more information please contact our banqueting department from Monday to Friday 08:30 am to 05:00 pm, please dial -700.
Enjoy your evening with a glass of tasteful wine, a cold beer or a cocktail. Our bar staff is delighted to provide you with a wide range of drinks and snacks.
Also enjoy live broadcasts of various sport events.
Temporarily closed due to COVID 19
If you do not wish to be disturbed, please hang the "Do Not Disturb" sign on the outside door.
In any emergency cases or in case of fire please contact the reception immediately.
Free Wi-Fi access (600MB/day) is available to you in the entire hotel area.
Please proceed as follows:
1. Connect to the Wi-Fi hotspot "mycloud".
2. Open your internet browser and enter your room number and surname.
If you need more data volume than 600MB/day, you can add this for 7,00€/day. A credit card is required for this. Please contact the reception for further questions.
K - R
For laundry service please bring your laundry to the reception until 09:00 am and you will have it back at the same day.
+ 49 (0) 221 731 - 892
Mon-Fri 08:00 am - 7:00 pm, Sat 09:00 am - 4:00 pm
Opening hours: Mon-Fri (09:00 - 18:00),
Sat (09:00 - 13:00)
For smoking in a non smoking room there is a penalty of 250€ plus eventually compensation if the room needs to be blocked.
Neusser Str. 5-7
Opening hours: Mon-Sat 07:00 am - 12:00 am
0049 (0) 221 2882
Our staff can also make a reservation for you – please ask at reception.
How to use your phone in the room Reception: - “109”.
For an outside line please press “0” before entering the number you want to call. Every unit will be charged with 0,25€.
Receiving calls is free of charge. Indication to call your room for external callers can be found in your hotel room.
Room to room calls: dial “room number”.
Köln Tourismus GmbH
0049 (0) 221 346 430
Opening hours: Mon-Sat 09:00 am - 07:00 pm
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