About hotel

The modern AZIMUT Hotel Rostov is located in an old park a 5-minute walk from the Rostov Kremlin. The hotel has 51 rooms, a restaurant and a banquet hall. A cozy place for tourists traveling along the Golden Ring, and a great venue for events and celebrations.

What's nearby


What's nearby
  • Spaso-Yakovlevsky Monastery, 3.2km
    Rostov Kremlin, 600m
    Lake Nero, 800m


What's nearby
  • Bus station, 1.5 km
    Train station, 1.4 km


What's nearby
  • Komsomolsky park

Hotel facilities

Pet Friendly
Pet Friendly


How much will the room cost if I stay with you for a month?

We take a personal approach to loyal guests and provide special rates for longer stays.

At AZIMUT Hotel Rostov Veliky, when booking 10 or more nights, a fixed price is set with a discount, which depends on the load, season and other factors.

To clarify the cost of living at AZIMUT Hotel Rostov Veliky, you can call +7 (485) 367 90 98

Is there a discount for large group stays?

Yes. When booking 8 rooms or more, you can contact the sales department at reservations.rostov@azimuthotels.com and we will develop an individual offer for you.

Are there any discounts if I rent a room for my birthday?

On your birthday, we provide a complimentary dessert or fruit plate.

Does the hotel participate in any other loyalty programs?

Yes. You can get acquainted with all affiliate programs that are available to all our guests in the "Our partners" section.

Does the hotel offer pensioners discounts?

Unfortunately, there are no discounts for pensioners. However, you can book a room at the lowest possible cost on our official website by registering in the AZIMUT Bonus program.

Can I use Aeroflot miles to pay for a hotel?

It is not possible to redeem miles for hotel stays. But you can get Aeroflot Bonus miles for staying at AZIMUT hotels. You can find more information about the terms of the partnership promotion in the "Our partners" section.

Is it possible to book a room on a specific floor and with a specific view?

It is not possible to book a certain room, with the view you are interested in, on a certain floor. But when booking, you can leave wishes, which we will take into account. This service is free.

Is it possible to accommodate three guests in a double room.?

Triple accommodation is possible on additional beds in Standard and Suite rooms. You can find this information on our website, in the description of the rooms. Children up to 4 years old inclusive in AZIMUT Hotel Rostov Veliky stay free of charge in parents' room, but without extra bed. An extra bed costs 1000 rubles per day in any room category.

How to book a room?

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program*

*When staying in A-Hotels, they are not charged even when booking on the official website.

How to check a booking request?

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

How far in advance do I need to book a hotel room?

If rooms are available, you can make a reservation at any time convenient for you and in any way convenient for you. For early bookings from (3 to 14 days depending on the season and hotel occupancy), you get a discount on accommodation. We also recommend booking in advance due to occasional high occupancy and large events at our hotel.

Is it possible to book a room in my name for another guest to live in it

This is possible if you book through the hotel's website or booking service. When checking into the hotel, you must provide this information to the employee or make changes to the reservation in advance by phone or mail. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Is it possible to book several rooms for the same name?

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

Is it possible to rent rooms by the hour, for example for filming?

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

What are the benefits of online booking?

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Is online booking safe?

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

Why are you canceling your reservation after 3 pm without warning?

For non-guaranteed (i.e., no pre-payment) confirmed bookings, if the guest does not indicate the exact time of arrival and does not warn in advance about the time of arrival, the room under the terms of the reservation may be canceled after 3 pm on the date of arrival local time. To guarantee your reservation, we recommend that you pay for the first night of your stay in accordance with the terms of your chosen rate.

Can I pay for accommodation through my company, how can I do this?

To pay by bank transfer, send a request to reservations.rostov@azimuthotels.com and specify the company details in it. We will issue you an invoice for payment.

Do I have to pay a resort fee at the hotel?

There is no resort tax in Rostov Veliky

What is included in the price?

The price includes accommodation and breakfast. You can read a detailed description of the services in the description of the tariff you have chosen.

Is it necessary to put down a deposit?

No deposit required at the hotel.

Does the hotel work with or without VAT?

AZIMUT Hotel Rostov Veliky works without VAT.

What other fees may apply?

There are no mandatory fees from the hotel. However, some hotel services are available at an additional cost (for example, laundry service, early check-in, late check-out, accommodation with pets), so we ask you to check the availability and cost in advance.

Can I pay with cash/card upon arrival?

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

Did my booking go through? Can I duplicate a check?

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Is payment accepted in dollars?

Payment is accepted only in the national currency of Russia - rubles.

Why is there one price on the site, but at the reception desk they say a higher price for the room?

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Why are the room rates different for different dates? What does it depend on?

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

Is the price per night per room or per person?

The cost of a night's stay is indicated per room. This amount depends on the number of guests if breakfast is included in the rate (as well as half board meals, event tickets, etc.).

Can I split the payment among several people?

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

Is prepayment required when booking a room? In what ways can I make an advance payment?

With a tariff that does not require prepayment, no. You will be given a link to pay, and payment can be made directly at the reception desk.

Prepayment is required only if the guest wants to guarantee the reservation or according to the terms of the rate, payment must be made at the time of booking.

Is there a QR code on your receipts?

Yes, you will find the QR code on all receipts from the hotel.

How to cancel a booking?

You can cancel the booking yourself in your Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone or e-mail

Is there a late cancellation fee?

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

When will the money be returned upon cancellation of the reservation, if there was an advance payment?

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

How to change booking dates?

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

Will the money be returned if I leave the hotel early?

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

Can a booking be canceled without my knowledge?

For a non-guaranteed (no advance payment) confirmed booking, if the Guest did not indicate the exact time of arrival, the booking may be canceled after 3 pm on the date of arrival local time. Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

How to change the category in advance? What about when you arrive at the hotel?

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

What time can I check into the hotel?

Check-in starts at 2pm, the reception desk is open around the clock. You can find out about the possibility of early check-in by contacting the hotel's contact number or e-mail address of the reservation department.

Is it possible to leave my luggage somewhere on the day of check-in before check-in and until the evening on the day of check-out?

Yes, the hotel has free luggage storage, ask the receptionist.

Is there an option for early check-in late check-out, how much does it cost? What if I arrive in the city late at night?

Early check-in service is subject to availability. When booking in advance and with the need for early check-in (from 2 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the rate "Best Rate of the Day"; for early check-in from 12 am to 2 am – the guest pays 100% of the cost of the previous night's stay in the room of the selected category at the rate "Best Price of the Day", in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated November 18, 2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the cost of the room per day is charged at the rate "Best Rate of the Day" on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, the late check-out service until 4 pm is provided free of charge, subject to availability.

What documents are needed to check into a hotel?

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

Is it possible to check in a second guest at the hotel without a passport?

No, passport must be presented by all guests staying in the room

I have lost my booking confirmation number, what should I do?

The hotel staff will be able to find your booking by last name and first name.

Can I stay incognito?

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

Is it possible to check in with a driver's license, passport or other documents other than a passport?

No. Check-in is possible only with a passport of a citizen of the Russian Federation. Children under 14 require a birth certificate

Do I need to present documents for a child?

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and the consent of legal representatives (one of them).

Is the front desk open 24/7?

Yes, we welcome guests around the clock.

How to get to the hotel from the railway or bus station?

From the bus station and railway station you can walk (10–15 minutes) or take a taxi.

How long does it take to get from the bus and train station to the hotel?

The journey takes about 15 minutes.

Where is the nearest public transport stop located?

In front of the hotel.

How to get from the hotel to the city center?

On foot about 10 minutes.

How to get from the hotel to…

To the Rostov Kremlin, City Garden, Lake Nero 10 minutes on foot.

Can we be met at the station?

There is no such service at the hotel. We can help you call a taxi.

Is there parking at the hotel? How much does it cost?

The hotel offers free parking under video surveillance.

Will parking be free?

Parking is subject to availability. It is not possible to book them in advance.

Does the hotel have parking for motorcycles? How much does it cost?

The hotel offers free parking under video surveillance.

Is the architecture suitable for the elderly and people with limited mobility? Are there special rooms for disabled guests?

Unfortunately, our architecture is not adapted for guests with limited mobility.

Does the hotel have an elevator?


Can I bring my dog/cat with me?

Accommodation with dogs and cats is possible upon agreement with the hotel administration for an additional fee.

Where is the nearest ATM / branch of Sberbank located?

A 10-minute walk from the hotel.

Can I book tours/transfers at the hotel?

At the reception you can find out the telephone numbers of the guides.

How many floors are there in the hotel?

3 floors.

How to call the reception?

You can call the reception:

From number - 400

Mobile +7 (910) 950 06 92

What is your WIFI password?

The Wi-Fi network is called AZIMUT Wi-Fi. You must enter the password given at the reception.

Is it possible to rent a car at the hotel?

There is no car rental office at the hotel.

Does the hotel have a laundry service?

Yes, a sheet with a list of laundry services, terms of services and prices is at the reception.

Is there a place in the hotel where you can work with a laptop?

You can work in the lobby, and there is a desk, power socket and Wi-Fi access in all rooms.

Are guests allowed in the hotel?

Allowed, up to 11 pm.

Where can I get information about all hotel services?

Information can be found on the official website,

at the reception staff;

by phone from the room by dialing 400;

by calling from a mobile +7 (910) 950 06 92

Where in the hotel can you smoke?

Smoking area is located next to the hotel. The hotel is non-smoking and there are smoke detectors.

Can you send a copy of the star rating certificate?

Of course, for this, please contact the reception desk or contact us by e-mail.

Can I make international calls and calls to other cities from the hotel? How can I do this?

This service is not provided. You can call, for example, via Whatsapp by connecting to the Internet via free WiFi.

Do the hotel rooms have air conditioning?


Is there kitchenware in the hotel rooms?

There are two glasses in each room.

Are there toiletries in the rooms?

The rooms have toiletries: shampoo, shower gel, soap.

Are there shaving accessories?

Contact the reception desk to get a disposable kit: razor + shaving cream.

Is there WiFi and how much does it cost?

For hotel guests, the Internet is free and available throughout the hotel.

Does the TV have a USB-HDMI port?

TVs in the rooms do not have this feature.

Is it possible to request a corkscrew in the room?


What is the difference between the individual room categories?

The rooms differ primarily in size and furniture. The Suite has 2 rooms: a bedroom and a living room.

Are there rooms for people with limited mobility?


Are there smoking rooms?

The hotel itself is non-smoking, and the rooms are equipped with smoke detectors. But you can smoke on the street near the hotel, in a special area.

Are there adjoining (connecting) rooms?


What are the bed sizes?

The double bed has a King bed size of 1.8m x 2m, and two single beds have a Twin bed of 90cm x 2m.

Do all rooms have a toilet?

Yes, there are toilets in all hotel rooms. The suites have two toilets.

Are there any rooms with a bathtub?

All rooms have bathtubs where you can relax after an active walk around the city.

Is there a hair dryer in the rooms?

There is no hair dryer in the room, but you can borrow one at the reception.

Is there an iron in the rooms?

The ironing room is located on the 1st floor and is shared.

Is there a refrigerator in the rooms?

The room has a small refrigerator in the table.

Is there a freezer in the refrigerator?

There are no freezers in the rooms.

Is there a safe in the rooms?


Do the rooms have a balcony?

Available in some rooms.

Is there a washing machine in the room?


Is there cable TV in the rooms?


Is there a kettle in the room?


Are there bathrobes and slippers in the rooms?

Robes and slippers are provided free of charge upon request.

Do I have to pay extra for bed linen and towels?

No, it's included in the room rate. You can ask for extra towels by calling reception 400, it's free.

What is the hotel cleaning policy? How often are the rooms cleaned?

Cleaning is done daily. Additional cleaning is available upon request.

Is it possible to light candles in the room?

Lighting candles is prohibited by fire safety requirements, smoke detectors are installed in the rooms

What time and in what format is breakfast served? How much does it cost (including per child)?

Breakfast buffet or continental (at the discretion of the hotel) runs from 8 am to 11 am. The cost is 400 rubles.

Is it possible to have lunch/dinner directly at the hotel?

The restaurant for lunch and dinner is currently only open on weekends (Friday, Saturday).

Where is the nearest place to buy groceries? Nearest home improvement store?

Shop "DIXY", "Pyaterochka" located within walking distance.

Are there vegan, allergic or other specialty items on the menu?

There is no special menu in the restaurant.

Is it possible to order food and drinks to the room? Is it possible to order a children's menu in the room?

Yes. Orders are taken at the restaurant at number 461, delivery is free.

Does the restaurant have a children's menu and high chair?


Does the hotel have a sports/gym, how much does it cost to use?

The hotel has a fitness room (the cost of 1 hour for guests is 200 rubles).

Does the hotel have a swimming pool?


Does the hotel have SPA and/or sauna?


What sports facilities are available at the hotel (football, tennis, etc.)?

The hotel has a table tennis table. Racket rental: 200 rubles/hour.

How much does it cost for children to stay, baby cot, sofa for a child of 11 years old? How many children can be brought to the room?

Children under 4 years without extra bed stay free of charge in their parents' room. Extra bed costs 1000 rubles per day. Baby cot (under 3 years old) is free of charge, subject to availability. Please let us know in advance that you are traveling with a child.

Is there a playground nearby for children?

There is no playground directly near the hotel. But about 200 meters away, in Komsomolsky Park and the City Garden, you can take a walk with the family.

Is there a children's room in the hotel?

There is no separate children's room in the hotel.

Does the hotel have a room for baby strollers?

There is no special room for prams in the hotel. But our staff will always help you find a convenient place for you to place the stroller.

Is it possible to check in a child under 18 without parents? What documents are needed?

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

Do you register foreign citizens?

Yes. For registration, a foreigner must provide a passport, a visa (if required), a migration card at the reception desk. Guests can pick up the registration the next day after arrival.

Does the staff speak English?

The AZIMUT international hotel network staff speaks at least Russian and English.

Can I get a voucher for a tourist visa at the hotel?

The hotel does not provide one-time visa support.

Is the conference room available for a certain date?

For clarification, you can contact the sales department at reservations.rostov@azimuthotels.com

Is it possible to prepare a gift/surprise (for example, flowers, champagne) for a wedding or birthday?

Yes. We provide a compliment from the hotel. Contact the reservations department for details.

Can you celebrate your wedding? What are the possibilities for this?

Yes, you can hold a celebration in one of our banquet halls, you can accommodate the newlyweds and guests in our hotel. To clarify the possibilities, please contact the sales department reservations.rostov@azimuthotels.com

Can you host a conference, seminar or other business event? What are the possibilities for this?

Yes, we help organize events of any format and provide food for participants.

How to activate my account and agree to the terms of the AZIMUT Bonus program?

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

I am a member of the loyalty program, can I get a discount when booking by phone?

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

What are the conditions for using the privileges of the AZIMUT Bonus loyalty program?

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program

Is it possible for several people to use one AZIMUT Bonus loyalty card?

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

Why has my status in the AZIMUT Bonus loyalty program changed?

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

How can I use my accumulated AZIMUT Bonus points?

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on our website and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the "Affiliate Programs" section.

What hotel services can be paid for with a bonus card?

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

Do I need to present my card to receive a discount?

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website.

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