FREESTYLE

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program*

*When staying in A-Hotels, they are not charged even when booking on the official website.

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

At the AZIMUT Freestyle Hotel you can book a room with a forest view or a river view. You can book a room category with a balcony, located on the 6th floor, or a room category with a French balcony, located on the 7th floor of the hotel.

At Valset Apartments it is impossible to guarantee the reservation of a specific room with the view you are interested in or on a specific floor. But when booking, you can leave your wishes, which we will take into account if possible. 

Non-guaranteed reservations are subject to cancellation after 6 pm.

We recommend you to guarantee your booking by paying for the first night of your stay.

If rooms are available, reservations can be made at any time and way convenient for you.

When booking early (from 3 to 14 days depending on the season and hotel occupancy), you receive a discount on accommodation.

We also recommend booking your stay in advance due to the periodic high occupancy of the hotel during the ski season, New Year's holidays or during major events at the resort.

The maximum number of guests per room depends on its category and the availability of additional beds. You can find information about them on our website, in the room descriptions. Children under 12 years old inclusive can stay in their parents' room for free, but without additional bed. An extra bed costs 700 rubles per day for children from 7 to 12 years old, 1000 rubles per day for children from 13 years old and adults in any room category.

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia - rubles.

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

Yes, you will find the QR code on all receipts from the hotel.

To pay by bank transfer, please send a request to reservations.rosa@azimuthotels.com and include your company details. We will issue you an invoice for payment.

Yes, 50 rubles per person, not counting the first night of stay. Minors under 18 years of age are exempt from the resort fee.

Unfortunately, there is no currency exchange office at the hotel.

The price standard includes accommodation and a visit to the Finnish sauna and plunge pool in the AZIMUT Hotel Freestyle Rosa Khutor building, a discount on a walking ticket, and use of a luggage room. You can read a detailed description of the services in the description of the tariff you have chosen.

Room rates are per day. It may vary depending on the number of guests checking into the room, including children

For a tariff that does not require prepayment, no.

For a tariff where prepayment is required, the guest is sent a link to pay through the Alfa Bank Online payment system - the reservation can be paid with any card without commission. 

No deposit is required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest.

All AZIMUT hotel charges include VAT.

There are no mandatory fees from the hotel. However, some hotel services are provided for an additional fee (for example, breakfast, laundry and dry cleaning services, late check-out), so we ask you to check the possibility of their provision and the cost in advance.

You can cancel the booking yourself in your Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone or e-mail

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

For non-guaranteed (no pre-payment) confirmed bookings, if the guest does not specify an exact arrival time, the reservation may be canceled after 6 pm on the date of arrival local time.

Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

Check-in usually starts at 3:00 pm, the reception desk is open 24 hours a day. You can find out about the possibility of early check-in by contacting the hotel's contact number or email address of the reservation department.

Early check-in is provided subject to availability of prepared rooms at the time of arrival. The service is paid, the fee for early check-in from 03:00 am is 50% of the “Best price of the day” tariff, from 12:00 am - 03:00 am –100%. To provide guaranteed early check-in before 2:00 pm, you must register and pay for an additional night of accommodation. For AZIMUT Bonus program participants, early check-in can be provided free of charge from 9:00 am, subject to availability of rooms.

The possibility of late check-out will be confirmed on the day of departure. When extending your stay from 12:00 to 6:00 pm. on the current day, a payment of 50% of the room rate per day will be charged at the “Best Price of the Day” tariff. on the day of departure. If the guest plans to stay in the room after 6:00 pm, 100% of the daily cost will be charged. For AZIMUT Bonus program participants, late check-out until 4:00 pm is provided free of charge, subject to availability.

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

No, passport must be presented by all guests staying in the room

The hotel staff will be able to find your booking by last name and first name.

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

No. Check-in is possible only with a passport of a citizen of the Russian Federation. Children under 14 require a birth certificate

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and the consent of legal representatives (one of them).

Yes, the hotel has free luggage storage, please contact the receptionist.

Yes, we welcome guests around the clock.

You can get from Sochi Airport by taxi, Lastochka train or bus (45 km), the journey will take from 40 minutes to 1.5 hours.

From Adler railway station you can get there by taxi, Lastochka train or bus (50 km), the journey will take from 40 minutes to 1.5 hours. From Sochi railway station you can get there by taxi, Lastochka train or bus (75 km), the journey will take from 1 hour to 2.5 hours. 

Rosa Khutor bus stop (terminal) is located 850 meters from AZIMUT Hotel Freestyle at the address: Esto-Sadok, Olimpiyskaya Street,  d. 35.
Rosa Khutor railway station is located 1200 meters from the AZIMUT Hotel Freestyle building at the address: Esto-Sadok, Olimpiyskaya street, 18.

By electric train
Electric train "Lastochka" runs on Adler routes — "Rosa Khutor" — Adler and Sochi Airport — "Rosa Khutor" — Sochi Airport daily. Travel time — 40-45 minutes. 

By bus
Bus number 105 departs from Sochi from the MoreMall shopping center, calls at the Sochi railway station, Adler railway station and passes the airport. Final stop – "Rosa Khutor".
Bus No. 105c (fast) goes from Sochi similar to route 105, but makes fewer stops and does not call at Khosta and Kudepsta, so it saves up to half an hour of time. 
Bus No. 105e goes from Sochi railway station along Dubler Kurortny Prospekt and New Krasnopolyanskoye Highway.
Bus number 535 departs from the Olympic Park and travels through Adler Airport and Krasnaya Polyana.
Bus No. 535e goes from the Olympic Park along the New Krasnopolyanskoe Highway.
Travel time from Adler – about 1.5 hours. From Sochi – 2 hours.

By car
40 km from Adler along the recently updated A-148 highway, safe and straight, with excellent coverage and several new tunnels.
The road originates in the center of the Adler district of Sochi (Adler) at a roundabout with the federal highway M-27. 

You can order a taxi yourself or through our administrator.

The cost of a taxi depends on the number of guests and the amount of luggage, from 2050 rubles one way.

Within walking distance there are 2 covered multi-level parking lots (P3 and P4).
Check the cost of parking at the reception desk.
It is prohibited to leave cars outside the parking lot (only for quick disembarkation of passengers and or unloading of things). A tow truck drives around the territory, and the car may also be blacklisted by the resort, and next time guests will not be able to enter its territory.
Large cars (over 2 meters) can be parked in a separate parking lot next to the Rose Hall concert hall.

Parking is subject to availability. But most often, with the exception of particularly large events at the resort, you will not have difficulty finding a free place.

Yes, parking costs 350 rubles per day for hotel guests.

At the entrance to the hotel there are special parking areas for bicycles.

Of course, for this, please contact the reception desk or contact us by e-mail.

This service is not provided. You can call, for example, via Whatsapp by connecting to the Internet via free WiFi.

Yes, our architecture is suitable for the elderly and people with limited mobility. The hotel and apartments have special rooms for guests with limited mobility.

For our guests there are 2 modern elevators, running from the 1st to the 8th floor.

Accommodation with pets is possible only in the Valset Sport Apartments from AZIMUT, building 2 and upon agreement with the hotel administration, for an additional fee. You also need to leave a deposit of 5,000 rubles, which we return after checking the room upon departure.

Conditions and the possibility of pets staying at the hotel are discussed before arrival with the hotel administration.

There is an Alfa Bank ATM in the hotel building. The Sberbank ATM is located at Naberezhnaya Lavanda, 5, a 10-minute walk.

In the summer, our partner guide will help you sign up for an excursion.

Our hotel has 8 floors.

You can call the reception by phone from your room by dialing 68000 or from a mobile phone +7 (862) 243-13-35.

The WiFi network is called AZIMUT WiFi. You need to enter your phone number in the appropriate field, wait for the SMS confirmation on your phone and connect.

There is no car rental office at the hotel, but you can use car sharing services or rent a car from one of the nearest companies.

Yes, a sheet with a list of laundry services and prices is located in the closet in each room.

You can work in the lobby: there are comfortable sofas and tables. And on the 1st floor of the hotel there is a business center with a workplace. A desk, power socket and WiFi access are available in all rooms.

Yes. Information about awards can be found on the hotel page. 

Among other things, our hotel was awarded the national hotel award “Best Infrastructure for People with Disabilities.”

Allowed at any time. 

You will find information on the official website, 
at the administration desk staff;
by phone from the room by dialing 68000; 
by calling from a mobile +7 (862) 243-13-35.

The smoking area is located next to the hotel. The hotel is non-smoking and has smoke detectors.

The rooms have an air conditioning system (without heating function). The guest can adjust the intensity of the airflow.

Each room has an electric kettle, two mugs and two glasses and a tea set: bagged black and green tea, instant coffee, sugar.

The rooms have shampoo, shower gel, soap.

Contact the reception desk to receive a disposable set: razor + shaving cream.

Internet is free for hotel guests. To register on the network, you need to select the AZIMUT Wi-Fi Free network and register through a browser using your phone number.

HDMI ports work on almost all TVs; there are no USB ports.

Yes, call the reception dialing 68000.

The main difference is in the area, number of beds, view from the window, set of furniture and guest amenities. 

A detailed description of each room type can be found on the hotel page. For additional questions, you can always contact the reservations department reservations.rosa@azimuthotels.com.

AZIMUT Hotel Freestyle Rosa Khutor has special rooms for guests with limited mobility, and the building also has specially equipped toilets and ramps. The hotel is the winner of the "Best Infrastructure for Guests with Disabilities" award.

Lighting candles is prohibited due to fire safety requirements; smoke detectors are installed in the rooms.

Adjoining rooms are available; to stay in them you must make a request to the reservations department. If there are available rooms, the manager will tell you in detail about their features.

The beds have dimensions King bed 1.8m x 2m, and Twin bed 0.9m x 2m

Yes, there are toilets in all hotel rooms.

Bathtubs are installed in Junior Suites, and showers in Superior rooms.

Yes, you will find it in the bathroom.

In the Junior Suites there is an iron and ironing board in the closet.

The room has a small refrigerator-minibar for cooling drinks, no freezer.

Yes, all rooms have safes with electronic locks. They are free to use. You will find instructions on the safe, and if you have any problems with operation, you can contact the hotel staff.

Yes, some rooms have a balcony. The presence of a balcony is indicated in the room descriptions.

There are no washing machines in the rooms. Laundry services are available at the hotel; the cost can be found on the sheet in the closet.

Yes, the rooms have an electric kettle, cups and bags of tea and coffee.

Slippers are provided upon request in Superior rooms; in Junior Suites there are slippers for each guest. Bathrobes are available for a fee upon request.

No, this is included in the room price. You can request additional towels by calling the administration desk at 68000, it is free.

Cleaning is carried out daily from 3:00 to 7:30 pm. Bed linen is changed once every 3 days.

The hotel itself is non-smoking, and the rooms are equipped with smoke detectors. But you can smoke outside near the hotel, in a special area.

There is no cable television, there are only federal channels.

Healthy and tasty breakfast in the “extended” format takes place from 07:00 to 11:00 am at the restaurant "Rukola" on the 1st floor of AZIMUT Hotel Freestyle.

We invite you to our restaurant "Rucola" (open from 07:00 am to 11:00 pm). Traditional Italian cuisine with hits of Caucasian dishes on the a la carte menu. Wow, it's just PERFETTO!

Supermarket "Perekrestok" located 350 meters (Lavanda Embankment, 2) and open from 8.00 am to 11.00 pm.
Mini-market "Pozharsky" located 350 meters (Embankment Polyanka, 1) and open 24 hours a day.

Yes, there are dishes that fit the Halal category: hot dishes, pizza, pasta, salads, soups and cold appetizers.

Vegetarian dishes: salads, soups, pasta, snacks.

If you have allergies or special preferences, please provide information to the waiter. We can always make changes to the preparation of the dish individually

Restaurant "Rukola" offers guests a “meals to go” service.

Unfortunately, there is no sports/gym room in our hotel.

Unfortunately, our hotel does not have a swimming pool.

Yes, the hotel has a sauna, located on the 2nd floor of the AZIMUT Hotel Freestyle Rosa Khutor building. For guests staying at AZIMUT Freestyle and Valset apartments, access to the sauna is free. A doctor's certificate is not required. The sauna is open daily from 7:00 am to 11:00 pm with technical breaks (the schedule can be checked at the reception).

Also near the sauna there is a Mountain spa, offering various types of massages and spa treatments for guests.

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

For our most demanding little guests, we have developed a children's menu, and the waiter will always offer a comfortable highchair for the child.

Children under 12 years old without extra bed are accommodated free of charge in their parents' room. 
An additional place costs 1000 rubles per day. A baby cot (up to 3 years) is provided free of charge, subject to availability.

Please inform us in advance that you are traveling with a child.

Breakfast for children under 6 years old inclusive is provided free of charge if included in the parents' basic rate.
For children over 13 years of age, the cost of accommodation and meals is the same as for an adult.

There is no playground directly next to the hotel, but on the territory of Rosa Khutor there are 3 playgrounds that you can use.

There is a children's room in the AZIMUT Hotel Freestyle building. It is located on the second floor of the hotel.

Young guests of the Valset Apartments can also visit it free of charge.

The hotel does not have a special room for strollers. But our staff will always help you find a convenient place for the stroller.

Yes, you can. Checking into a hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors, with the written consent of the legal representatives (one of them)

To register, a citizen of another state must provide a passport, visa (if required), and migration card at the administration desk. Guests can pick up their registration the next day after check-in.

The staff of the AZIMUT international network speaks at least Russian and English.

The hotel does not provide such a service.

For clarification, you can contact the sales department by email sales.rosakhutor@azimuthotels.com or fill out the booking form for the hall you are interested in in the section Events, and we will definitely answer you.

Yes. We provide compliments from the hotel to newlyweds and birthday celebrants. You can contact the reservations department sales.rosa@azimuthotels.com for further details.

Yes, you can hold your celebration in our spacious family restaurant "Rukola", and you can accommodate the newlyweds and guests in our hotel or apartments. To clarify the possibilities, please contact the sales department sales.rosakhutor@azimuthotels.com 

Yes, we will be happy to help organize events of any format and provide meals for participants. In advance, you can read the description of our conference opportunities in the section Events. And then send a request to our sales department at sales.rosakhutor@azimuthotels.com for detailed information and cost calculation.

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on our website and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the "Affiliate Programs" section.

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.