About the country hotel

AZIMUT Park Hotel FREESTYLE Rosa Khutor is a cozy hotel in the heart of the ski resort of Rosa Khutor. Modern spacious rooms with balconies and picturesque views of the mountains are suitable for a stay with your partner, children or a group of friends.

What's nearby

Sights

What's nearby

Location

What's nearby

Entertainment

What's nearby
Rosa Hall
Rosa Hall

Event halls (3 rooms)

New conference hall, 100 m²

Please choose seating chart

Small conference hall, 51 m²

Please choose seating chart

Big conference hall, 111 m²

Please choose seating chart

FAQ

Does the hotel offer pensioners discounts?

Unfortunately, there are no discounts for pensioners. However, you can book a room at the lowest possible cost on our official website by registering in the AZIMUT Bonus program.

Can I use Aeroflot miles to pay for a hotel?

It is not possible to redeem miles for hotel stays. But you can get Aeroflot Bonus miles for staying at AZIMUT hotels. You can find more information about the terms of the partnership promotion in the "Our partners" section.
 

Does the hotel participate in any other loyalty programs?

Yes. You can get acquainted with all affiliate programs that are available to all our guests in the "Our partners" section.

How to book a room?

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program*

*When staying in A-Hotels, they are not charged even when booking on the official website.

How to check a booking request?

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

Is it possible to book several rooms for the same name?

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

Is it possible to rent rooms by the hour, for example for filming?

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

What are the benefits of online booking?

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Is online booking safe?

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

Why do you cancel after 6 pm without notice?

Non-guaranteed reservations are subject to cancellation after 6 pm.

We recommend you to guarantee your booking by paying for the first night of your stay.

Can I pay with cash/card upon arrival?

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

Did my booking go through? Can I duplicate a check?

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Is payment accepted in dollars?

Payment is accepted only in the national currency of Russia - rubles.

Why is there one price on the site, but at the reception desk they say a higher price for the room?

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Why are the room rates different for different dates? What does it depend on?

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

Can I split the payment among several people?

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

Is there a QR code on your receipts?

Yes, you will find the QR code on all receipts from the hotel.

How to cancel a booking?

You can cancel the booking yourself in your Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone or e-mail

Is there a late cancellation fee?

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

When will the money be returned upon cancellation of the reservation, if there was an advance payment?

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

How to change booking dates?

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

Will the money be returned if I leave the hotel early?

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

How to change the category in advance? What about when you arrive at the hotel?

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

Can a booking be canceled without my knowledge?

For non-guaranteed (no pre-payment) confirmed bookings, if the guest does not specify an exact arrival time, the reservation may be canceled after 6 pm on the date of arrival local time.

Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

What documents are needed to check into a hotel?

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

Is it possible to check in a second guest at the hotel without a passport?

No, passport must be presented by all guests staying in the room

I have lost my booking confirmation number, what should I do?

The hotel staff will be able to find your booking by last name and first name.

Can I stay incognito?

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

Is it possible to check in with a driver's license, passport or other documents other than a passport?

No. Check-in is possible only with a passport of a citizen of the Russian Federation. Children under 14 require a birth certificate

Do I need to present documents for a child?

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and the consent of legal representatives (one of them).

Is the front desk open 24/7?

Yes, we welcome guests around the clock.

Can you send a copy of the star rating certificate?

Of course, for this, please contact the reception desk or contact us by e-mail.

Can I make international calls and calls to other cities from the hotel? How can I do this?

This service is not provided. You can call, for example, via Whatsapp by connecting to the Internet via free WiFi.

Is it possible to check in a child under 18 without parents? What documents are needed?

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

How to activate my account and agree to the terms of the AZIMUT Bonus program?

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

I am a member of the loyalty program, can I get a discount when booking by phone?

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

What are the conditions for using the privileges of the AZIMUT Bonus loyalty program?

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program

Is it possible for several people to use one AZIMUT Bonus loyalty card?

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

Why has my status in the AZIMUT Bonus loyalty program changed?

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

How can I use my accumulated AZIMUT Bonus points?

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on our website and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the "Affiliate Programs" section.

What hotel services can be paid for with a bonus card?

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

Do I need to present my card to receive a discount?

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.

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