Novosibirsk

Guaranteed to book a certain room with the view you are interested in, on a certain floor, etc. there is no possibility. But when booking, you can leave wishes, which we will take into account as far as possible. This service is free.

For non-guaranteed (i.e. no pre-payment) confirmed bookings, if the guest does not provide an exact arrival time in advance, the room may be canceled after 3 pm on the arrival date local time. To guarantee your reservation, we recommend that you pay for the first night of your stay in accordance with the terms of your chosen rate.

The maximum number of guests in a room depends on its category and the availability of extra beds in it. You can find this information on our website in the description of the rooms.

Children up to 12 years old inclusive in AZIMUT Hotel Novosibirsk stay free of charge in their parents' room, but without extra bed. An extra bed costs 1000 rubles per day in any room category.

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program*

*When staying in A-Hotels, they are not charged even when booking on the official website.

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

If rooms are available, you can make a reservation at any time convenient for you and in any way convenient for you. For early bookings from (3 to 14 days depending on the season and hotel occupancy), you get a discount on accommodation. We also recommend booking in advance due to occasional high occupancy and large events at our hotel.

This is possible if you book through the hotel's website or booking service. When checking into the hotel, you must provide this information to the employee or make changes to the reservation in advance by phone or mail. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

For non-guaranteed (i.e., no pre-payment) confirmed bookings, if the guest does not indicate the exact time of arrival and does not warn in advance about the time of arrival, the room under the terms of the reservation may be canceled after 3 pm on the date of arrival local time. To guarantee your reservation, we recommend that you pay for the first night of your stay in accordance with the terms of your chosen rate.

To pay by bank transfer, send a request to Reservation@azimuthotels.com and specify the company details in it. We will issue you an invoice for payment.

There is no resort tax in Novosibirsk.

This service is not available at the hotel. You can exchange currency, for example, at a branch of Sberbank near the hotel at Prospekt Dimitrova, 2.

The price includes accommodation and access to the fitness room. You can read a detailed description of the services in the description of the rate you have chosen and the booking confirmation.

There is no mandatory deposit required upon check-in. It is possible to make a deposit for additional expenses at the request of the guest.

All accruals of AZIMUT Hotel Novosibirsk include VAT.

There are no mandatory fees from the hotel. However, some hotel services are available at an additional cost (for example, breakfast, laundry and dry cleaning services, late check-out), so we ask you to check the availability and cost in advance.

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia - rubles.

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

The cost of a night's stay is indicated per room. This amount depends on the number of guests if breakfast is included in the rate (as well as half board meals, event tickets, etc.).

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

With a tariff that does not require prepayment, no. You will be given a link to pay, and payment can be made directly at the reception desk.

Prepayment is required only if the guest wants to guarantee the reservation or according to the terms of the rate, payment must be made at the time of booking.

Yes, you will find the QR code on all receipts from the hotel.

You can cancel the booking yourself in your personal account on the website, subject to the cancellation deadlines for the rate you have chosen.

For additional questions, you can contact the hotel directly by phone +7 (383) 223 12 15 or email reservations.sibir@azimuthotels.com

For non-guaranteed (no pre-payment) confirmed bookings, if the guest does not specify an exact arrival time, the booking may be canceled after 3 pm on the arrival date local time. Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

The amount of the late cancellation fee depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

If the fare conditions allow, you will be refunded the cost of unused nights.

The refund is made in the same way you paid.

Refunds by card in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

You can change the dates of your booking in the same way as you booked your stay, that is, in the Personal Account on our website, through the hotel reservation department or by request to the agency through which the booking was made.

Yes, the hotel has free luggage storage, ask the receptionist.

Yes, we welcome guests around the clock. But if the conditions of your rate require cancellation of the reservation at 15:00 on the day of arrival, we recommend that you pay for the reservation in the amount of the first day or the entire stay.

Payment methods can be clarified by calling +7 (383) 223 12 15 or Reservation@azimuthotels.com

Early check-in service is subject to availability. When booking in advance and with the need for early check-in (from 2 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the rate "Best Rate of the Day"; for early check-in from 12 am to 2 am – the guest pays 100% of the cost of the previous night's stay in the room of the selected category at the rate "Best Price of the Day", in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated November 18, 2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the cost of the room per day is charged at the rate "Best Rate of the Day" on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, the late check-out service until 4 pm is provided free of charge, subject to availability.
 

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

No, passport must be presented by all guests staying in the room

The hotel staff will be able to find your booking by last name and first name.

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

Check-in starts at 2 pm, the reception desk is open around the clock. You can find out about the possibility of early check-in by contacting the hotel's contact number or e-mail address of the reservation department.

No. Check-in is possible only with a passport of a citizen of the Russian Federation. Children under 14 require a birth certificate

From the metro station im. Garin-Mikhailovsky (railway station) you can reach the hotel on foot in just 10 minutes.

From the airport. A.I. Pokryshkin (Tolmachevo) by shuttle bus 111 to the stop "Red Torch".

You can also use a taxi or car sharing services.

A taxi ride from Tolmachevo Airport to the hotel will take about 40 minutes on average. By shuttle bus 111 from Tolmachevo Airport to the stop "Red Torch" - about 1 hour.

Metro station named after Garin-Mikhailovsky. Address: st. Dmitry Shamshurin, 43.

1) On foot: exit the hotel, turn left onto Prospekt Dimitrova street, then go straight to the Vokzalnaya highway, exiting onto Krasny Prospekt. Distance about 1.5 km.

2) You can also call a taxi.

You can always use the 2GIS navigator, this option will not let you get lost in the area.

Opera and Ballet Theater (NOVAT): 15 min. walk (1.5 km. from the hotel).

Red Torch Theatre: opposite the hotel, 5 min. walk (200 m).

Novosibirsk Aquapark: 10 min. by taxi (1.3 km).

Novosibirsk Zoo/Dolphinarium: 15 min. by taxi (3 km).

Novosibirsk Technopark: 1 hour by taxi (24 km).

The cost of the trip is determined by the operator (Yandex taxi, Gett taxi).

The approximate cost of a trip to / from Tolmachevo with an average traffic load: 600 rubles.

No, the hotel does not provide a shuttle, but you can always call a taxi, and the front desk staff will help you with this. The cost of the service is determined by the operator (Yandex taxi, Gett taxi).

Outdoor parking is available on site and is free for residents.

Yes, parking is free for all cars.

Parking is subject to availability. But most of the time, except for very large events at the hotel, it will not be difficult for you to find a free place.

The hotel has one parking lot for all types of transport.

There is no special parking for a bicycle at the hotel, but you can leave it in our storage room (contact the reception desk).

Unfortunately, our architecture is not adapted for guests with limited mobility.

For our guests there are 3 modern elevators running from the 1st to the 14th floor.

Opposite the hotel there is a branch and an ATM of "Sberbank": Novosibirsk, Prospect Dimitrova, 2.

Our hotel does not provide excursions/transfers, however a Guest Relations Manager can help organize them through third party agencies.

The hotel has 14 floors + basement. On the top floor there is a SPA - salon, the visit is paid, there are discounts for living guests.

You can call the reception:

from number - 4114,

from mobile +7 (383) 223-02-03.

The Wi-Fi network is called AZIMUT WiFi. To connect, enter the room number and last name in Latin letters in the appropriate fields.

There is no car rental office at the hotel, but there are car sharing services in the city, you can also rent a car from one of the nearest companies.

You can work in the lobby: there are comfortable sofas with tables. And on the 1st floor of the hotel there is a business center with jobs. A desk, power socket and Wi-Fi access are also available in all rooms.

Visits are allowed at any time. The cost of breakfast for guests as of February 2022 is 700 rubles, lunch is 650 rubles, dinner is 750 rubles.

Information can be found on the official website,

At the front desk,

by phone from the room by dialing 4114,

by calling from your mobile +7 (383) 223-02-03.