Stavropol

Currently, only some rooms in our hotel have kettles and tea sets. Most rooms do not have tea stations or tea sets.

The rooms are equipped with toiletries.

Shaving kits will be provided upon request upon check-in.

Wi-Fi is free in all rooms and throughout the hotel.

Yes.

A corkscrew will be provided upon request.

Rooms vary in size and the availability of extra beds.

No, there are no such specialized rooms. The hotel is equipped with ramps and wide elevator openings. We often accommodate guests with limited mobility.

No, the hotel building is non-smoking. Smoking is permitted in designated areas.

No, due to safety regulations.

No.

Single beds in Economy and Standard twin rooms are 180x200. Single beds in Standard single rooms are 140x200. Double beds in Suites are 180x200. Apartment rooms have a unique bed size of 240x200.

All rooms have bathrooms.

The hotel has a specially equipped ironing room.

Minibar for cooling drinks.

Only in some Lux rooms.

No.

No.

Yes, there are tea stations.

No, everything is included in the price.

Daily.

All rooms are equipped with a hairdryer.

The hotel is located in the very center of the city, a 2-minute walk from the regional government building and the city's central square.

The hotel can arrange transfers from any location. The cost depends on the arrival point.

Yes. Parking for hotel guests costs 500 rubles per day.

Yes. Parking for hotel guests costs 500 rubles per day, regardless of vehicle type.

This must be clarified on the day of arrival.

There is no parking for motorcycles, but you can use the car parking.

Check-in is typically at 2:00 PM, and the reception desk is open 24 hours a day.

Early check-in is subject to availability. For advance bookings requiring early check-in between 9:00 AM and 1:00 PM, guests pay an additional 50% of the room rate on the day of check-in at the hotel rate. For early check-in between 12:00 AM and 9:00 AM, guests pay 100% of the previous night's stay in the selected room category at the hotel rate. This is in accordance with Section 27 of Russian Government Resolution No. 1853 dated November 18, 2020, "On Approval of the Rules for the Provision of Hotel Services in the Russian Federation". AZIMUT Bonus program participants may receive complimentary early check-in from 9:00 AM, subject to availability.

Late check-out options will be confirmed on the day of check-out. For extended stays from 12:00 PM to 6:00 PM, a 50% daily room rate will be charged at the hotel rate on the day of departure. If the guest plans to stay in the room after 6:00 PM to 11:59 PM, a 100% daily room rate will be charged. AZIMUT Bonus program members receive a complimentary late check-out until 4:00 PM, subject to availability.

Yes, the hotel has a luggage room.

Yes, we welcome guests 24/7.

To be accommodated at the hotel, guests must present a Russian passport; birth certificates are required for children under 14 years of age.

No, all guests staying in the room must present a passport.

A hotel employee will be able to find your reservation by your last name and first name.

Yes. To check in minors under 14 years old at the hotel, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them.

Checking in minors 14 years old or older at the hotel without their legal representatives is permitted based on the minor's identity documents and the consent of one of the legal representatives.

No. We guarantee that the hotel will not disclose guests' personal information to third parties, except in cases where providing information is a special obligation under Russian law. However, guests are required to present an identity document upon check-in.

Buffet breakfast at the hotel from 6:00AM to 11:00AM Monday through Saturday, and from 7:00AM to 11:00AM on Sunday. Breakfast costs 750 rubles.

Yes, from the a la carte menu.

The Flagman store is located 300 meters from the hotel. It is open 24 hours.

Tibone Restaurant: Buffet breakfast 6:00AM–11:00AM Monday through Saturday, 7:00AM–11:00AM Sunday. À la carte from 12:30PM to 12:00AM, European cuisine. The lobby bar at the Tibone Restaurant is open 24 hours. Café Veranda: 10:00AM to 12:00AM (daily).

Yes, the menu is varied, you can order dishes that suit you, and we also have a children's menu.

Yes.

No.

Yes.

Yes, we welcome guests 24/7.

Yes, 2 guest elevators.

Yes, the hotel allows pets weighing up to 5 kg.

8 floors.

By number +7 (8652) 711-711

To connect to Wi-Fi, you must log in using your room number and last name.

Yes, you can work in the hotel lobby or lobby bar. You can also use the computer and print documents in the business corner.

Guests not registered at the hotel may stay in the room until 11:00 pm.

On the official website https://azimuthotels.com/ru/stavropol/azimut-hotel-stavropol.

Yes.

Yes.

Yes, to place an order, you must fill out the form located in your room and notify the reception desk that you are ready to drop off your clothes. The laundry is open 24 hours a day.

Yes, working 24/7.

No.

No.

Yes. To check in minors under 14 years old at the hotel, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them.

Checking in minors 14 years old or older at the hotel without their legal representatives is permitted based on the minor's identity documents and the consent of one of the legal representatives.

Yes, the restaurant and cafe have a children's menu and high chairs.

Children under 6 years old stay free of charge without an extra bed. A crib (playpen) is provided free of charge.

There is a children's playroom at the Veranda café.

No.

Payment can be made in cash or by credit card.

Confirmation of successful payment is a receipt sent via email after booking, along with a hotel confirmation. If a duplicate receipt is needed, the guest can notify the receptionist.

This is due to the fact that the rate provided at the reception desk does not include possible discounts on promotions and special offers when booking on the official website.

For a correct calculation, you must specify the number of nights and the number of guests staying in the room.

Yes, it's possible.

Please inform the reception desk if you wish to split the cost.

Advance payment is required only for certain rates. You can make an advance payment in person at the reception desk or remotely by contacting the reservations department.

No.

To pay by bank transfer, please send a request to reservations.stavropol@azimuthotels.com and include your company details. We will issue you an invoice for payment.

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program in the welcome email we'll send you after registration.

Don't forget to confirm your participation to earn points for your stays at our hotels.

AZIMUT Bonus program members have access to 4 statuses, which are awarded based on the number of points and nights earned over 365 days:

Bonus Status, Silver Status, Gold Status, and Platinum Status.

Each status allows the loyalty program member to enjoy privileges at participating AZIMUT hotels.*

A detailed list of privileges can be found in the AZIMUT Bonus Benefits" section.

These privileges are available only to the AZIMUT Bonus program member whose name is registered on the website and whose bonus account is registered. They are provided to the member based on their status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: the official website, phone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program.

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

As part of the AZIMUT Bonus loyalty program, you can use your points in the following ways:

1. Book a rate using points on our website and pay for your stay in full with your accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your personal account on the website, in the Affiliate Programs section.

The AZIMUT Bonus loyalty program discount is only available when booking through your Personal Account on our official website.

Maintaining your loyalty program status depends on how often you visit AZIMUT hotels and how many points and/or nights you have accumulated.

The loyalty program has four statuses, which are awarded based on the number of points and nights you have accumulated. You are initially assigned Bonus status. Your status changes once you meet the status requirements below:

Silver status: from 70,000 points and/or 15 nights;
Gold status: from 150,000 points and/or 30 nights;
Platinum status: from 300,000 points and/or 50 nights.

If, within 12 months of being assigned Silver, Gold, or Platinum status, Once you confirm your status by accumulating the required number of points or nights (for example, for Gold status, it's 150,000 points or 30 nights), you retain your current status for another 12 months. Therefore, when your status expires, your new status is calculated based on the number of points and nights accrued to your account over the 12 months since you were assigned the status.

You can track your points and nights balance in your personal account.

You can use AZIMUT Bonus points by selecting a point-based rate on our official website and paying the full cost of your stay. Learn more at https://azimuthotels.com/ru/info/bonus.

You don't need to present your card to receive the discount. You can book your stay at special rates for loyalty program members only on our official website.

Platinum loyalty program members can receive a 20% discount at bars and restaurants on the hotel premises by closing their account using their room number and providing their AZIMUT Bonus membership number in advance.

Yes.

Foreign citizens are required to register according to law. This requires: a foreign citizen's passport, migration card, visa (if visa-required), and registration from their previous place of residence if the foreign citizen is staying in Russia for longer than seven working days.

No.

A foreign citizen's passport, migration card, visa (if visa-required), and registration from their previous place of residence, if the foreign citizen is staying in Russia for longer than 7 working days.

You can cancel your reservation yourself in your personal account on the website, provided you meet the cancellation deadline for your selected rate. For further questions, please contact the hotel directly.

The late cancellation fee depends on the terms of the booked rate. Cancellation deadlines are specified in the booking confirmation.

Card refunds can rarely take up to 45 business days and depend on the performance of partner banks. However, they usually occur within just a few days.

For non-guaranteed check-in (i.e., without prepayment), the reservation will be cancelled after 4:00 PM on the day of arrival. Guaranteed reservations are held until 12:00 PM local time on the day following the check-in date.

You can change your stay dates the same way you booked your stay, that is, in your personal account, through the reservations department, or by requesting it from the agency you used to make the booking.

Guests can change their room category in their Personal Account when booking through the website. When booking by phone or email, changes must be made by phone or email. If you wish to change your room category upon arrival, please notify the manager at the front desk. When upgrading, you must pay the difference between the category you booked and the one you wish to upgrade to, at the current rate. Loyalty program members have separate terms and conditions.

If the fare conditions allow it, refunds will be made using the same payment method.