About hotel

AZIMUT Hotel Ulyanovsk 3 * is located in the heart of the city on the high bank of the Volga. The hotel offers a unique panoramic view of Ulyanovsk and the great Russian river Volga. The most important business, entertainment and cultural sites are within walking distance of the hotel.

What's nearby

Sights
  • Literary Museum "House of Yazykovykh" - 200 m,
    V.I. Lenin - 200 m,
    Museum of I. A. Goncharov - 930 m,
    Gubernatorsky Palace of Culture - 400 m
Location
  • Railway station Ulyanovsk-Tsentralny - 8 km,
    International airport «Ulyanovsk-Vostochny» - 35 km,
    International airport Ulyanovsk im. N.M. Karamzin hotels - 17 km
Entertainment
  • SEC "Versailles" (Shopping and entertainment complex) - 500 m,
    Ulyanovsk Regional Drama Theater named after I. I.A. Goncharov - 600 m,
    Ulyanovsk Regional Philharmonic - 350 m

Event halls (3 rooms)

Summit 1, 90 m²
Summit 2, 120 m²
Spassky, 90 m²

Please choose seating chart

Ulyanovsk in VK

FAQ

Are there any advantages to online booking?

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register for the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all rates.

Is online booking safe?

Our website does not store any user payment information.
For payments, high-quality online payment gateways are used, making them as secure as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, is encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

How can I check my booking request?

You can find information about your reservation in the confirmation sent to the email you specified when booking, or in your Personal Account created on our website

Can I reserve a room in my name for another guest to stay in?

This is possible if you book your room through the hotel's website or booking service. When checking into the hotel, you must provide this information to a staff member or make changes to your reservation in advance by phone or mail. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Is it possible to book several rooms under one last name?

Yes, it is possible to book several rooms at the same time. If possible, hotel staff will contact you to clarify the names of all guests who will be staying.

Can a reservation be cancelled?

For non-guaranteed (i.e. without prepayment) reservations, automatic cancellation will be made after 4:00 pm on the day of arrival

How to cancel a reservation?

You can cancel your reservation yourself in your personal account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone +7 (8422) 44 17 00 or e-mail reservations.ulyanovsk@azimuthotels.com

What time can I check into the hotel?

Check-in usually starts at 2:00 pm, guest service operates around the clock. You must find out about the possibility and conditions of early check-in in advance by calling +7 (8422) 44 17 00 or e-mail reservations.ulyanovsk@azimuthotels.com

Can I pay by cash/card upon arrival?

Payment can be made either in cash or by credit card, unless the tariff conditions provide for payment before check-in

Has my payment for my reservation been processed? Can I duplicate the check?

Confirmation of a successful payment is a receipt that is sent by email after booking along with confirmation from the hotel. If it is necessary to duplicate the check, the guest can inform the receptionist about this.

Why does the website indicate one price, but at the reception desk they quote a higher room rate?

This is due to the fact that the “Best Price of the Day” rate is offered at the reception desk, which may differ from promotions and rates when booking on the official website.

Is the price per night per room or per person?

Room rates are per room per night. It may vary depending on the number of guests checking into the room, including children. For correct calculation, you must indicate the number of nights and the number of all guests staying in the room.

Is it possible to split the payment among several people?

Yes, this is possible provided that guests staying in the same room pay for their stay upon check-in.

Is prepayment required when booking a room? In what ways can I make an advance payment?

For a tariff that does not require prepayment, no. You will be provided with a payment link, or payment can be made directly at the reception desk.
Please note that for non-guaranteed (that is, without prepayment) reservations, automatic cancellation will be made after 4:00 pm on the day of arrival
 

Is it necessary to put down a deposit?

There is no required deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest (for example, staying with a pet).

Can I pay for my accommodation through my company?

To pay by bank transfer, send a request to reservations.ulyanovsk@azimuthotels.com and indicate the company details. We will issue you an invoice for payment.

How to cancel a reservation?

You can cancel your reservation yourself in your personal account on the website, subject to the cancellation deadlines at your chosen rate, or contact the hotel by phone +7 (8422) 44 17 00 or e-mail reservations.ulyanovsk@azimuthotels.com

Is there a penalty for late cancellation?

The amount of the penalty for late cancellation depends on the conditions of the booked rate. Cancellation periods are stated on the booking confirmation.

When will the money be returned if the reservation is canceled if there was an advance payment?

In rare cases, card refunds take up to 45 business days and depend on the work of partner banks. But usually it occurs within just a few days.

Can a reservation be canceled without my knowledge?

For non-guaranteed (that is, without prepayment) reservations, automatic cancellation will be made after 4:00 pm on the day of arrival.

How to change booking dates?

You can change the dates of your stay in the same way you booked your stay, that is, in your personal account, through the reservation department, or by request to the agency through which the reservation was made.

How can I change the category in advance? How to change category upon arrival at the hotel?

The guest can change the room category in the Personal Account, subject to booking through the website; When booking by phone or email, changes will be made by phone or email. If you would like to change your room category upon arrival, please notify the Guest Services staff member. When upgrading your room category, you must pay the difference between the booked category and the one you want to stay in at the “Best Price of the Day” rate. There are separate conditions for loyalty program participants and, if possible, the hotel is ready to provide a room upgrade at no additional charge.

Will money be refunded if I leave the hotel early?

If the tariff conditions allow it. Refunds are made using the same method you used to pay.

Is it possible to have early check-in and late check-out, how much does it cost? What should I do if I arrive in town late at night?

Early check-in is subject to availability. When booking in advance and with the need for early check-in (from 09:00 am to 2:00 pm), the guest pays an additional 50% of the room rate on the day of check-in at the Hotel rate; for early check-in from 12:00 am to 09:00 am – the guest pays 100% of the cost of the previous night of stay in the room of the selected category at the Hotel tariff, in accordance with paragraph 27 of the Decree of the Government of the Russian Federation of November 18, 2020 No. 1853 “On approval of the Rules for the provision of hotel services in the Russian Federation.” For AZIMUT Bonus program participants, early check-in can be provided free of charge from 9:00 am, subject to availability of rooms.

The possibility of late check-out will be confirmed on the day of departure. When extending your stay from 12:00 pm to 6:00 pm on the current day, a payment of 50% of the room rate per day will be charged at the hotel rate on the day of departure. If the guest plans to stay in the room after 6:00 pm, 100% of the daily cost will be charged. For AZIMUT Bonus program participants, late check-out until 4:00 pm is provided free of charge, subject to availability.

Is it possible to leave my luggage somewhere on the day of check-in before check-in until the evening of check-out?

Yes, the hotel has free luggage storage, please contact Guest Services

Is the reception open 24 hours a day?

Yes, we welcome guests 24 hours a day. But if the conditions of your tariff require cancellation of the reservation at 4:00 pm on the day of arrival, we recommend making a payment for the reservation in the amount of the first day or the entire period of stay. Payment methods can be clarified by calling +7 (8422) 44 17 00 or e-mail reservations.ulyanovsk@azimuthotels.com

What documents are needed to check into the hotel?

For accommodation at the Hotel, the Guest provides an identification document in accordance with the legislation of the Russian Federation, including:
-passport of a citizen of the Russian Federation, identifying the citizen of the Russian Federation on the territory of the Russian Federation;
- a passport of a citizen of the USSR, identifying the identity of a citizen of the Russian Federation, until it is replaced within the prescribed period with a passport of a citizen of the Russian Federation;
- birth certificate - for a person under 14 years old;
-passport of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation outside the Russian Federation, for a person permanently residing outside the Russian Federation;
-temporary identity card of a citizen of the Russian Federation;
-a passport of a foreign citizen or another document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identification document of a foreign citizen;
-a document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as an identification document of a stateless person;
-temporary residence permit for a stateless person;
-residence permit for a stateless person.
Hotel employees are not allowed to accept a driver's license as an identification document.

Is it possible to check in a second guest at the hotel without a passport?

No, all guests staying in the room must present a passport

I have lost my booking confirmation number, what should I do?

A hotel employee will be able to find your reservation by last name and first name.

Do I need to bring documents for the child?

Yes. To check into a hotel for minors under 14 years old, a parent, adoptive parent, guardian or other accompanying person must present an identification document, birth certificates of these minors, as well as written consent (in free form, not notarized) of legal representatives (one of them) an accompanying child. Check-in of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identification documents of these minors and written consent (in free form, not notarized) of the legal representatives (one of them).

Can I stay incognito?

No. We guarantee that the hotel does not transfer the personal data of Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, hotel staff must present an identification document upon check-in

How to get to the hotel from the city center?

1) 50 meters from the hotel there is a public transport stop "Hotel Venets";
2) By taxi, if necessary, the guest service staff will help you call a taxi;
3) You can always use the 2GIS navigator or Yandex.Maps, this option will prevent you from getting lost in the area.

Will parking fees for a minivan be the same as for a passenger car?

There is no charge for parking private cars of hotel guests.

Will parking be available?

Parking is subject to availability. But most often, with the exception of particularly large events at the hotel, you will not have any difficulty finding a free place.

Is there parking for motorcycles at the hotel? How much does it cost?

No, the hotel does not have a separate private parking for motorcycles, you can use the hotel's general parking.

Can you meet us at the airport? How much will it cost?
No. But we can pre-call a taxi for you from the airport to the hotel. Taxi fare: - from the railway station to the hotel / from the hotel to the railway station - 900 rubles. - from the bus station to the hotel / from the hotel to the bus station - 700 rubles. - from the Karamzin airport (Barataevka) to the hotel, from the hotel to the airport - 1300 rubles.
Is there parking at the hotel?
There is free unguarded ground parking in front of the hotel. There is secure surface parking in the hotel courtyard for personal cars of AZIMUT Hotel Ulyanovsk guests. There is no charge for parking private cars of hotel guests.
Is the reception open 24 hours a day?

Yes, we welcome guests 24 hours a day.

Does the hotel have a lift?

Yes, 4 guest elevators

Can I bring my dog/cat with me?

The height of an animal allowed to stay at the AZIMUT Hotel Ulyanovsk is no more than 35 cm at the withers. Accommodation with pets is possible with prior approval from the hotel administration, for an additional fee - 700 rubles for the entire period. You must leave a deposit of 5,000 rubles, which we return after checking the room upon check-out. Upon arrival, you must provide a veterinary passport of the animal with current vaccinations

How many floors does the hotel have?

The AZIMUT Hotel Ulyanovsk has 22 floors, from the 9th to the 18th floors there are residential hotel rooms

How to call the reception?

From number: 6600
From mobile: +7 (8422) 44 17 00

What is your WIFI password?

AZIMUT WiFi Free network, registration via browser using phone number.

What if there is a place in the hotel where you can work with your laptop?

There is free Wi-Fi throughout the hotel. All hotel rooms include a work area.

Are guests allowed in the hotel? What time is allowed?

Guests not registered at the hotel can stay in the room until 11:00 p.m.

Where can I get information about all hotel services?

You will find information:
on the official website of AZIMUT Hotels https://azimuthotels.com/ru/ulyanovsk/azimut-hotel- ulyanovsk
from guest service employees;
in the guest book in your room;
by phone from the room by dialing 6600;
by calling from your mobile phone +7 (8422) 44 17 00.

Is there a smoking area in the hotel?

A smoking area is located next to the hotel. The hotel is non-smoking and has smoke detectors. If smoking is detected in the room, general cleaning is carried out, its cost is 7,500 rubles, this amount will be included in the cost of the guest who violated the rule.

Do the hotel rooms have air conditioning?

Room categories: Superior with one large bed, Suite, Suite Superior, Apartments, equipped with air conditioning

Does the hotel have laundry facilities?

Yes. Laundry services are available at the hotel.
You can order laundry services by calling extension “6600”.
To place an order, fill out the form and put the items in a special bag —
all this is presented in your room.
Laundry hours are from 07:00 am to 7:00 pm.
The service is performed within 24 hours. Rush order (3 hours) will be charged
additional fee 50%.

Are there kitchenware in the hotel rooms?

The rooms have mugs and a tea station. Additional dishes can be requested.

Are there toiletries in the rooms or do you have to bring them with you?

The rooms are equipped with toiletries. If necessary, you can request additional cosmetics or personal hygiene products from the hotel staff.

Are there razors among the cosmetic accessories?

Beauty shaving accessories will be provided upon request.

Is there WiFi in the rooms?

WiFi is free in all rooms and throughout the hotel.

Do the USB-HDMI ports work on the TV?

No

Will it be possible to request a corkscrew in the room?

A corkscrew will be provided upon request.

What is the difference between the individual room categories?

Standard single. Comfortable rooms with an area of 16 m2 with a single bed and a work space. Optimal for guests who choose a room rationally.
Standard with one large bed. Cozy functional rooms with an area of 19 m2 with one large bed and a work space. The best option for business travelers.
Standard with two beds. Comfortable rooms with an area of 19 m2 with two single beds and a work space. Optimal for both tourist and business trips.
Superior with one large bed. Spacious rooms of 25 m2 with a large double bed and a work area. An excellent option for all categories of tourists.
Luxury Spacious two-room suites with an area of 35 m2 with a cozy bedroom, a bright living room and a work area. Optimal for both tourist and business trips.
Suite Superior. Comfortable spacious two-room suites with an area of 51 m2 with a cozy bedroom and a living room with a work area. The rooms have an additional guest bathroom. An excellent option for all categories of tourists.
Apartments. Spacious two-room suites starting from 50 m2 with a cozy bedroom (double bed), a bright living room, a guest toilet and a sauna. The room has a kitchenette and work area.

You can find photos and descriptions of the rooms on our website page https://azimuthotels.com/ru /ulyanovsk/azimut-hotel-ulyanovsk

Are there rooms for people with limited mobility?

Yes, 1 room

Are there smoking rooms?

No. A smoking area is located next to the hotel. The hotel is non-smoking and has smoke detectors. If smoking is detected in the room, general cleaning is carried out, its cost is 7,500 rubles, this amount will be included in the cost of the guest who violated the rule.

Is it possible to light candles in the room?

No. Lighting candles is prohibited due to fire safety requirements; smoke detectors are installed in the rooms.

Are there adjacent (connecting) rooms?

There are no connecting rooms in the hotel. Pay attention to the following room categories:

Suite Superior. Comfortable spacious two-room suites with an area of 51 m2 with a cozy bedroom and a living room with a work area. The rooms have an additional guest bathroom. An excellent option for all categories of tourists.
Apartments. Spacious two-room suites starting from 50 m2 with a cozy bedroom (double bed), a bright living room, a guest toilet and a sauna. The room has a kitchenette and work area.

What are the bed sizes?

Standard single. Rooms with single bed: 90*200 or 140*200 cm.
Standard with one large bed. Bed size 160*200 cm.
Standard with two beds. Rooms with two single beds 80*200 cm.
Superior with one large bed. Bed size 160*200 cm.
Luxury Rooms with a large bed 160*200 cm.
Suite Superior. Rooms with a large bed 160*200 cm.
Apartments. Rooms with a large bed 160*200 cm.

Do all rooms have a toilet?

Yes, there are toilets in all hotel rooms.

Is there an iron in the rooms?

Irons and ironing boards are available in all rooms of the following categories: Superior with one large bed, Suite, Superior Suite, Apartment. There is also an ironing room on each floor of the hotel.

Is there a refrigerator in the rooms?

Each room has a small refrigerator.

Do the rooms have a balcony?

No, there are no balconies in the rooms.

Is there a washing machine in the room?

There are no washing machines in the rooms. But laundry services are available at the hotel.
You can order laundry services by calling extension “6600”.
To place an order, fill out the form and put the items in a special bag —
all this is presented in your room.
Laundry hours are from 07:00 am to 7:00 pm.
The service is performed within 24 hours. For urgent orders (3 hours) an additional fee of 50% will be charged.

Is there cable TV in the rooms?

There is cable TV in the hotel rooms.

Is there a kettle in the room?

Cups and bags of tea and coffee are provided in all rooms. Electric kettles are available in rooms of the following categories: Superior with one large bed, Suite, Superior Suite, Apartment.
There are coolers with hot and cold water in guest areas on each floor.

Do I need to pay extra for bed linen and towels?

No, this is included in the room price. You can request additional towels by calling the reception desk 6600, it is free.

How often are the rooms cleaned?

Rooms are cleaned daily.

Do the hotel rooms have a hairdryer?

Yes, you will find it in the bathroom.

Where is the nearest place to buy groceries? Nearest home improvement store?

A few minutes' walk from the hotel there is a Magnit supermarket, where you can buy both groceries and household goods.
You can order from the a la carte menu at the Nova restaurant, located on the 1st floor of the hotel, or use the Room Service (12:00 pm - 11:00 pm).
 

Are there vegan, allergy-friendly or other special food options on the menu?

There is no special vegetarian menu at the hotel, but the main menu includes vegetable salads and main vegetable dishes.
If guests have food allergies, they can indicate this when ordering a dish and the allergenic product will be removed or safe alternative dishes will be offered to the guest.

Is it possible to order food and drinks to the room?

Yes, you can place an order by dialing 6666 from a landline phone in your hotel room

Is the food halal?

No

Is there an a la carte menu?

Yes. You can view the menu on our website https://azimuthotels.com/ru/facilities/hotel_food_ulyanovsk

What time and format does breakfast served? How much does it cost?
Breakfast "Buffet" at the hotel from 7-11 am., the cost of breakfast is 700 rubles
Does the hotel offer lunch or dinner?
Yes, you can include 700 RUB lunches and/or 800 RUB dinners in your stay.
What restaurants and bars are there in the hotel? How do they work, what menu do they offer?
Nova Restaurant, located on the ground floor of the hotel. breakfast buffet (07:00-11:00 am), cost 700 rubles. lunches "Set menu" or "Buffet" (12:00 pm-3:00 pm), cost 700 rubles. dinner "Set menu" or "Buffet" (6:00 pm-9:00 pm), cost 800 rubles. If you wish, you can use the Room Service. Delivery to your room is carried out from 12:00 pm to 11:00 pm. To do this, select a dish from the menu and call 6666. The cost of the Room Service is 10% of the total order amount.
Does the hotel have a sports/gym room?

No

Does the hotel have a swimming pool?

No

Does the hotel have a SPA and/or baths, how much does it cost to use?

No

Is it possible to check in a child under 18 years old without parents? What documents are needed?

Yes. To check into a hotel for minors under 14 years old, a parent, adoptive parent, guardian or other accompanying person must present an identification document, birth certificates of these minors, as well as written consent (in free form, not notarized) of legal representatives (one of them) an accompanying child. Check-in of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identification documents of these minors and written consent (in free form, not notarized) of the legal representatives (one of them).

Does the restaurant have a children's menu and high chair?

There is a high chair for children in the restaurant. There is no separate children's menu

Is there a children's room in the hotel?

No

Does the hotel have a room for strollers?

The hotel does not have a special room for strollers. But our staff will always help you find a convenient place for you to place the stroller.

How much does it cost to stay for children? How much does a baby cot cost?
Baby cot is free of charge, subject to availability. Children under 5 without extra bed stay free of charge in their parents' room. Breakfast, lunch and dinner for children up to and including 5 years old is provided free of charge if included in the parent's basic rate. Children from 6 to 11 years old without extra bed stay free of charge in their parents' room. They have a 50% discount on breakfast, lunch and dinner if included in the parent's basic rate. For children over 12 years old, the cost of accommodation and meals is the same as for an adult. An extra bed costs 1000 rubles per day.
Do the staff speak English?

Yes

Do you register foreign citizens?

Yes. To register, a citizen of another state at the reception desk must provide a passport, visa (if required), migration card, registration from the previous place of stay, if the foreign citizen is in Russia for longer than 7 working days. Guests can pick up the registration the next day after registration.

Can I get a voucher for a tourist visa at the hotel?

No

What documents are needed to register foreign citizens?

Passport of a foreign citizen, migration card, visa (with a visa regime), registration from the previous place of stay, if the foreign citizen is in Russia longer than 7 working days. Guests can pick up the registration the next day after registration.

How to activate my account and confirm my acceptance of the terms of the AZIMUT Bonus program?

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program in the welcome letter that we will send to your email after registration.
Don't forget to confirm your participation to receive points for stays at the chain's hotels.

What are the conditions for using the privileges of the AZIMUT Bonus loyalty program?

AZIMUT Bonus program participants have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a loyalty program participant to take advantage of privileges at AZIMUT chain hotels participating in the program*:

You can find a detailed list of privileges in the "AZIMUT Bonus Benefits" section

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the website and bonus account are registered. They are provided to the participant based on his status on the date of arrival at the hotel and provided that the reservation was made through the company’s official sales channels: official website, telephone.

* A-Hotels do not participate in the AZIMUT Bonus loyalty program

Is it possible for several people to use one AZIMUT Bonus loyalty card at the same time?

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person

How can I use my accumulated AZIMUT Bonus points?

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points in the following ways:

1. Book a rate for points on our website and pay for your stay in full with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the “Affiliate Programs” section.

I am a member of the loyalty program, can I get a discount when booking by phone?

The discount under the AZIMUT Bonus loyalty program is provided only when booking on our official website in your Personal Account.

Why has my status in the AZIMUT Bonus loyalty program changed?

Maintaining your status in the loyalty program depends on how often you visit AZIMUT hotels and how many points and/or nights you have accumulated.

The loyalty program has four statuses, which are assigned according to the number of points and nights accumulated. Initially, you are assigned Bonus status. Your status changes as soon as you meet the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assignment of the status — Silver, Gold or Platinum — You confirm your status by accumulating the required number of points or nights (for example, for Gold status this is 150,000 points or 30 nights), you maintain your current status for an additional 12 months. Therefore, when your status expires, your new status is calculated based on the number of points and nights accrued to your account in the 12 months since your status was assigned.

You can track your points and nights balance in your Personal Account.

What hotel services can be paid for with a bonus card?

You can use AZIMUT Bonus points by choosing a rate for points on our official website and paying the full cost of your stay with them. More details at https://azimuthotels.com/ru/bonus.

Do I need to present a card to receive a discount?

You do not need to provide a card to receive a discount. You can book accommodation at special rates for loyalty program participants only on our official website

Members of the loyalty program with Platinum status can receive a 20% discount in bars and restaurants on site if they close the account for the room number, indicating in advance the number of the AZIMUT Bonus program participant.

Nothing found for your request
Phone number
+7 (8422) 44-17-00 Отдел бронирования
+7 (8422) 42-66-00 Служба гостевого сервиса
+7 (8422) 42-66-66 Ресторан NOVA
Legal entity
ООО "Отель в Ульяновске"
INN/KPP
7300002629/730001001
OGRN
1227300006328


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