Tyumen

Our guests are the first to know about promotions and discounts that are available only on our website.

And when you register for the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the website, and additional discounts on all rates.

Our site does not store any payment data of users.

For payment, high-quality online payment gateways are used, making them as secure as possible.

And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with international security standards for card payments PCI DSS.

As a result, online booking is reliable and safe.

You can find information about your booking in the confirmation sent to the email address you provided when booking, or in your Personal Account created on our website.

This is possible if you book a room through the hotel's website or booking service. When checking into the hotel, you should provide this information to the staff or make changes to the reservation in advance by phone or email. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will contact you to confirm the names of all guests who will be staying.

For non-guaranteed (i.e. without pre-payment) reservations, the reservation will be cancelled after 18:00 on the day of arrival.

You can cancel your reservation yourself in your personal account on the website, provided that the cancellation terms for the rate you have chosen are met. For additional questions, you can contact the hotel directly by phone +7 (345) 259 34 44 or e-mail reservations.tyumen@azimuthotels.com.

Payment can be made in cash or by credit card, unless the tariff conditions provide for payment before check-in.

Confirmation of successful payment is a check that comes to your email after booking along with confirmation from the hotel. If you need to duplicate the check, the guest can inform the receptionist about it.

The rate provided at the reception desk does not include possible discounts on promotions and special offers when booking on the official website.

The room rate is per room per night. It may vary depending on the number of guests staying in the room, including children. For a correct calculation, you must specify the number of nights and the number of all guests staying in the room.

Yes, this is possible, provided that payment for accommodation is made upon check-in by guests staying in the same room.

No prepayment required for the rate. You will be sent a payment link, or you can pay directly at the reception desk.

Please note that non-guaranteed (i.e. no prepayment) bookings will be automatically cancelled after 18:00 on the day of arrival.

There is no mandatory deposit required at the hotel. A deposit may be made for additional expenses at the guest's request (for example, accommodation of a pet).

For cashless payment, please send a request to reservations.tyumen@azimuthotels.com and include your company details. We will issue you an invoice for payment.

You can cancel your reservation yourself in your personal account on the website, subject to the cancellation deadlines for the rate you have chosen, or contact the hotel by phone +7 (345) 259 34 44 or by e-mail: reservations.tyumen@azimuthotels.com.

The amount of the penalty for late cancellation depends on the conditions of the booked rate. The cancellation deadlines are specified in the booking confirmation.

Refunds on the card in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

For non-guaranteed (i.e. without pre-payment) reservations, automatic cancellation will be made after 18:00 on the day of arrival.

You can change your dates of stay in the same way you booked your stay, i.e. in your personal account, through the booking department, or by sending a request to the agency through which the booking was made.

A guest can change the room category in their Personal Account if they booked through the website; if they booked by phone or email, changes are made by phone or email. If you want to change the room category upon arrival, please inform the guest service representative. When upgrading a room category, you must pay the difference between the booked category and the one you want to check into, at the "Best Price of the Day" rate. There are special conditions for loyalty program participants and, if possible, the hotel is ready to upgrade the room category at no extra charge.

If the tariff conditions allow it. Refunds are made in the same way you made the payment.

Check-in usually starts at 14:00, guest service works around the clock. You should find out about the possibility and conditions of early check-in in advance by phone +7 (345) 259 34 44 or by email to the reservations department reservations.tyumen@azimuthotels.com.

The early check-in service is provided subject to availability. In case of advance booking and the need for early check-in (from 09:00 to 14:00), the guest pays an additional 50% of the room rate on the day of check-in at the Hotel rate; in case of early check-in from 00:00 to 09:00, the guest pays 100% of the cost of the previous day's stay in the room of the selected category at the Hotel rate, in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated 18.11.2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation". For AZIMUT Bonus program participants, early check-in may in fact be provided free of charge from 9:00 subject to availability.

The possibility of late check-out is specified on the day of check-out. When extending your stay from 12:00 to 18:00 of the current day, a payment of 50% of the room rate per day at the hotel rate on the day of departure is charged. If the guest plans to stay in the room after 18:00, 100% of the daily cost of accommodation is charged. For participants of the AZIMUT Bonus program, the late check-out service until 16:00 is provided free of charge, subject to availability of rooms.

Yes, the hotel has a luggage room. The service is free.

Yes, we welcome guests 24 hours a day.

To be accommodated at the Hotel, the Guest shall provide an identity document in accordance with the legislation of the Russian Federation, including:

- a passport of a citizen of the Russian Federation, certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation;

- a passport of a citizen of the USSR, certifying the identity of a citizen of the Russian Federation, until it is replaced within the established period with a passport of a citizen of the Russian Federation;

- a birth certificate - for a person under 14 years old;

- a passport of a citizen of the Russian Federation, certifying the identity of a citizen of the Russian Federation outside the Russian Federation, for a person permanently residing outside the Russian Federation;

- a temporary identity card of a citizen of the Russian Federation;

- a passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as a document certifying the identity of a foreign citizen citizen;

- a document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as an identity document of a stateless person;

- a temporary residence permit for a stateless person;

- a residence permit for a stateless person.

Hotel staff are not entitled to accept a driver's license as an identity document.

No, all guests staying in the room must present a passport.

The hotel staff will be able to find your reservation by last name and first name.

Yes. To check in minors under 14 years old at the hotel, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as written consent (in free form, not notarized) of the legal representatives (one of them) of the child to accompany them.

Checking in minors at the hotel who have reached 14 years old, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and written consent (in free form, not notarized) of the legal representatives (one of them).

No. We guarantee that the hotel does not transfer personal data of Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, the hotel staff must present an identity document upon check-in.

The city center is within walking distance.

The hotel is located in the historical center of the city - Maloe Gorodishche.

Maloe Gorodishche is the most eventful place in terms of the history of Tyumen. Here, as in the city center, merchants and townspeople lived. Tyumen artisans built houses, forges and production workshops.

The cost of the transfer (minibus) from the airport to AZIMUT City Hotel Tyumen is 8500 rubles.

We can also pre-book a Yandex Taxi for you.

Yes. There is a free ground guarded parking lot for personal cars of guests of AZIMUT City Hotel Tyumen for 40 places near the hotel. There is also a parking lot for buses.

There is no charge for parking personal vehicles of hotel guests.

Parking is subject to availability. However, unless the hotel is hosting a major event, you will find a space.

There is no separate parking for motorcycles, you can use the car parking.

Yes, we welcome guests 24 hours a day.

Yes, 2 guest elevators.

The height of an animal allowed to stay at AZIMUT City Hotel Tyumen is no more than 35 cm. Accommodation with pets is possible upon prior agreement with the hotel administration, for an additional fee of 700 rubles for the entire stay.

You must leave a deposit of 5,000 rubles, which we will return after checking the room upon check-out. Upon check-in, you must provide a veterinary passport of the animal with existing vaccinations.

AZIMUT City Hotel Tyumen has 8 floors, from the 2nd to the 8th floor there are residential hotel rooms, on the 2nd floor there is a gym.

From the room - 100
From mobile +7 (345) 259 34 44

AZIMUT WiFi Free network, registration via browser by phone number.

Yes, you can work on your laptop in the coworking space located on the 1st floor of the hotel.

Guests not registered at the hotel may stay in the room until 23:00.

You will find information:

- on the official website of AZIMUT Hotels https://azimuthotels.com/ru/tyumen/azimut-hotel-tyumen;

- from the guest service staff;

- in the guest book in your room;

- by phone from your room, dialing 100;

- by calling from a mobile +7 (345) 259 34 44.

The smoking area is located next to the hotel. The hotel is non-smoking and has smoke detectors. If smoking is detected in the room, a general cleaning is carried out, its cost is 7500 rubles, this amount will be included in the cost of the guest who violated the rule.

Yes, all hotel rooms are air-conditioned.

Yes. The hotel offers laundry and dry cleaning services.

To place an order, fill out the form and put your items in a special bag - all this is presented in your room.

Laundry hours are 08:00 - 17:00.

Orders received before 11:00 will be delivered the next day before 17:00.

Orders received before 09:00 will be delivered before 20:00 on the same day.

Rush order cost +50%.

Orders received on Saturday are delivered on Monday before 17:00.

Orders received on Sunday are delivered on Tuesday before 17:00.

The rooms have mugs and a tea station. Tableware can be requested additionally.

The rooms are equipped with toiletries. If necessary, you can request additional toiletries or personal hygiene products from the hotel staff.

Shaving kits will be provided upon request.

Wi-Fi is free in all rooms and throughout the hotel.

Yes.

Rooms differ in size, as well as the availability of extra beds.

Yes, 4 rooms of the category "Superior for guests with limited mobility", room area 38 m2.

No, the hotel building is non-smoking. Smoking is allowed in specially designated areas.

No, it is prohibited due to safety regulations.

No.

Single beds 90x200 cm.
Double transformable beds 180x200 cm.

All rooms have bathrooms.

We can bring an iron to your room upon your request, please contact the reception desk from your room by calling 100.

Each room has a small refrigerator with a minibar for cooling drinks.

No.

No.

Yes, 150 TV channels.

Yes, the rooms have an electric kettle, cups and tea and coffee bags.

No, it is included in the room price. You can ask for additional towels by calling the reception desk 100, it is free.

Daily.

Yes, you will find it in the bathroom.

Breakfast "Buffet" at the hotel from 7:00-11:00, breakfast costs 1800 rubles.

Yes, a la carte menu.

Within walking distance there are stores "Pyaterochka" and "Krasnoe &Beloe".

Brass Restaurant:

- breakfast "buffet" 07.00-11.00;
- a la carte (European cuisine) 07.00-21.00.
The lobby bar is open 24 hours.

There is no special vegetarian menu at the hotel, but the main menu includes vegetable salads and main vegetable dishes.

If guests have a food allergy, they can inform about it when ordering a dish and the allergen product will be removed or the guest will be offered safe alternative dishes.

Yes, you can make an order by dialing 111 from a landline phone in your hotel room.

No.

Yes.

Yes, the gym is located on the 2nd floor of the hotel and is open 24 hours a day. The service is free for hotel guests.

No.

No.

Yes. To check in minors under 14 years old at the hotel, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as written consent (in free form, not notarized) of the legal representatives (one of them) of the child to accompany them.

Checking in minors at the hotel who have reached 14 years old, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and written consent (in free form, not notarized) of the legal representatives (one of them).

Yes.

A baby cot (up to 2 years) is provided free of charge. Please inform the booking department in advance that you are planning to stay with a child, and specify their age.

Children under 6 years old are accommodated with their parents free of charge without providing an extra bed. Breakfast, lunch and dinner included in the adult rate are provided to the child free of charge.

Children from 7 to 11 years old are accommodated with their parents free of charge without providing an extra bed. Breakfast, lunch and dinner included in the adult rate are provided with a 50 (Fifty)% discount.

Children from 12 years old are accommodated at the full hotel rates valid at the time of booking. An extra bed is provided at a rate of 1000 (One thousand) rubles/person/day, meals are paid additionally in accordance with the price list.

No.

No.

Yes.

Yes. To register a citizen of another country, at the reception desk it is necessary to provide a passport, visa (if required), migration card, registration from the previous place of stay, if the foreign citizen is in Russia longer than 7 working days. Guests can pick up the document the next day after registration.

No.

Foreign citizen's passport, migration card, visa (if visa regime), registration from the previous place of stay, if the foreign citizen stays in Russia longer than 7 working days. Guests can pick up the document the next day after registration.