Astrakhan

It is not possible to guarantee a specific room with the view you are interested in, on a specific floor

But when booking, you can leave your wishes, which we will take into account if possible. This service is free.

Please also note that the rooms of the Standard Double category are available with a view of the city only.

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program*

*When staying in A-Hotels, they are not charged even when booking on the official website.

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

If rooms are available, you can make a reservation at any time convenient for you and in any way convenient for you. For early bookings from (3 to 14 days depending on the season and hotel occupancy), you get a discount on accommodation. We also recommend booking in advance due to occasional high occupancy and large events at our hotel.

This is possible if you book through the hotel's website or booking service. When checking into the hotel, you must provide this information to the employee or make changes to the reservation in advance by phone or mail. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

Information about the availability of extra beds in the rooms for adults, as well as children from 13 years old, you can find on our website in the description of the rooms.

Children up to 12 years old inclusive in AZIMUT City Hotel Astrakhan stay free of charge in their parents' room, but without extra bed.

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

Reservation can be canceled independently in the Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen.

For additional questions, you can contact the hotel directly:

8 (8512) 32 68 39 or reservations.astrakhan@azimuthotels.com

For a non-guaranteed (no advance payment) confirmed booking, if the Guest did not indicate the exact time of arrival, the booking may be canceled after 6 pm on the date of arrival local time.

Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

To pay by bank transfer, send a request to reservations.astrakhan@azimuthotels.com and specify the company details in it. We will issue you an invoice for payment.

There is no resort tax in the Astrakhan region.

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia - rubles.

The hotel does not have a currency exchange office. 

Nearest bank with a currency exchange office: branch "Rosbank" at Prospect Governor named after Anatoly Guzhvin, 10, about 300 meters from the hotel.

Nearest Sberbank: TC "Premium Hall", st. Admiralteyskaya, 15, about 1 km from the hotel.

You can check the office hours on the website.

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

Yes, you will find the QR code on all receipts from the hotel.

The cost of a night's stay is indicated per room. This amount depends on the number of guests if breakfast is included in the rate (as well as half board meals, event tickets, etc.).

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

With a tariff that does not require prepayment, no. You will be given a link to pay, and payment can be made directly at the reception desk.

Prepayment is required only if the guest wants to guarantee the reservation or according to the terms of the rate, payment must be made at the time of booking.

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest.

A deposit of 3,000 rubles is also required upon arrival of a guest with pets (more details can be found in the section Accommodation with pets.

The hotel operates under the simplified taxation system (excluding VAT).

There are no mandatory fees from the hotel. However, some hotel services are available at an additional cost (for example, breakfast, laundry and dry cleaning, late check-out, pets allowed), so we ask you to check the availability and cost in advance.

The price includes accommodation and access to the gym as standard.

The list of services depends on the booked room category, the selected rate and the status of the guest in the loyalty program. The conditions are written on the official website in the tariff description, as well as in the booking confirmation.

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

Check-in starts at 2 pm, the reception desk is open around the clock. You can find out about the possibility of early check-in by contacting the hotel's contact number or e-mail address of the reservation department.

Yes, the hotel has free luggage storage, ask the receptionist.

Yes, we welcome guests around the clock.

But if the conditions of your tariff require cancellation of the reservation at 6 pm on the day of arrival, we recommend that you pay the reservation fee in the amount of the first day or the entire stay. Payment methods can be clarified by calling 8 (8512) 32 68 39, or at reservations.astrakhan@azimuthotels.com

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

No. Check-in is possible only with a passport of a citizen of the Russian Federation. Children under 14 require a birth certificate

No, passport must be presented by all guests staying in the room

The hotel staff will be able to find your booking by last name and first name.

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and the consent of legal representatives (one of them).

Early check-in service is subject to availability. When booking in advance and with the need for early check-in (from 2 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the rate "Best Rate of the Day"; for early check-in from 12 am to 2 am – the guest pays 100% of the cost of the previous night's stay in the room of the selected category at the rate "Best Price of the Day", in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated November 18, 2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the cost of the room per day is charged at the rate "Best Rate of the Day" on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, the late check-out service until 4 pm is provided free of charge, subject to availability.
 

From the railway and bus stations:
By minibus 1s, 5s, 12s, 14s, 53s, 86s, 101 to the stop "Lenin Square". Then move through the square of the Astrakhan Regional Court towards the embankment. Then turn right onto Lieutenant Schmidt Street, straight ahead 300 meters to the Embankment. AZIMUT City Hotel Astrakhan will be on the left. 

By taxi:

Yandex taxi services operate in the city and "Taxolet". You can call a taxi using the application or by phone: "Yandex" - 8 (8512) 99 99 93; "Taxiplane"  8 (8512) 99 99 99.

By own car:

From the center: head from the Astrakhan Kremlin along Admiralteyskaya Street to Swan Lake.  Next, turn right in front of Swan Lake onto Bulvarny Lane, AZIMUT City Hotel Astrakhan will be in front of you.

From the Astrakhan region: when leaving Novy Most, turn immediately to the right onto Kommunisticheskaya Street, then at the first traffic light turn right onto Akademika Korolev Street. At the end of Akademika Koroleva Street, turn left onto Admiralteyskaya Street. Head along Admiralteyskaya Street   to Swan Lake.  Next, turn right in front of Swan Lake onto Bulvarny Lane, AZIMUT City Hotel Astrakhan will be in front of you.

The distance from the railway station and the bus station to the hotel is about 4 km.

By minibus 5с, 52с, 86с (stop "Lenin Square", then on foot).

The fastest way – taxi.

Yandex taxi services operate in the city and "Taxolet". You can call a taxi using the application or by phone: "Yandex" - 8 (8512) 99 99 93; "Taxiplane"  8 (8512) 99 99 99.

The distance from the airport to the hotel is 9.2 km.

Stop "Lenin Square", 700 meters from the hotel

Yandex taxi services operate in the city and "Taxolet". You can call a taxi using the application or by phone: "Yandex" - 8 (8512) 99 99 93; "Taxiplane"  8 (8512) 99 99 99.

The center of Astrakhan is the Kremlin and Lenin Square. 

Exit the hotel, follow the embankment to the right, turn right on Nikolskaya street, and you will find yourself at the entrance to the Astrakhan Kremlin (just over 1 km).

Or you can leave the hotel, turn right and right again (at the end of the hotel), then go straight and come out to Lenin Square (about 600 meters).

The cost of the transfer is from 600₽.

To arrange a transfer, you need to contact the sales department by phone 8 (8512) 32 68 39 or email reservations.astrakhan@azimuthotels.com

Outdoor parking is available in front of the hotel. Parking is free for guests.

Parking is subject to availability. But most of the time, except for very large events at the hotel, it will not be difficult for you to find a free place.

Yes. Parking is free for guests.

There is no special bike parking at the hotel

Unfortunately, our architecture is not adapted for guests with limited mobility. 

Yes, the hotel has 2 elevators.

Accommodation with pets is possible upon agreement with the hotel administration, for an additional fee.

It is necessary to leave a deposit of 5000 rubles, which we return after checking the room upon check-out. Accommodation with a pet is possible in a Standard room.

The nearest ATM is located in the pavilion at the bus stop Lenin's Square on the st. Admiralteyskaya.

Our hotel does not provide excursions for guests.

But the administrator can help organize excursions through third-party agencies.

The hotel has 8 floors.

Conditions and the possibility of pets staying at the hotel are discussed with the hotel administration before arrival.

Of course, for this, please contact the reception desk or contact us by e-mail.

You can call the reception:
From room - 1000
From mobile +7 (8512) 32 68 39

The Wi-Fi network is called AZIMUT Wi-Fi. You must enter the room number and last name in Latin.

This service is not available. You can call, for example, via WhatsApp by connecting to the Internet via free Wi-Fi.

You can use the services of a car rental company that rents an office on the second floor of the hotel building.

Yes, a sheet with a list of laundry services, deadlines and prices is located in each room in the closet.

You can work in the lobby: there are comfortable sofas with tables. There is also a business corner in the lobby: a computer with free high-speed Internet, a printer, a scanner.

All rooms have a desk, power socket and WiFi access.

Yes, you can find information on the hotel page, and we announce new awards in the AZIMUT Life section.

Guests are allowed in public areas around the clock. Unregistered guests are allowed in rooms until 9 pm.

You can find information on the official website, 
at the reception staff;
in the guest book in the room;
by phone from the room by dialing 1000
calling from a mobile +7 (8512) 32 68 39.

Smoking area is located next to the hotel. The hotel is non-smoking and there are smoke detectors.

The rooms have air conditioning (no heating function). The guest can adjust the intensity of the airflow.

Standard, SMART Standard, Superior and Suite rooms have two glasses each.

In the Apartment category there is a kettle, two cups, two glasses, 2 black tea bags, 2 green tea bags, 2 fruit tea bags, 2 portion coffees, 2 portion creamers, 4 bags of sugar.
If you need dishes, you can contact the administrator at 1000, and they will bring them to your room.

The rooms have toiletries, shampoo, shower gel, soap.

Contact the reception desk to get a disposable kit: razor + shaving cream.

For hotel guests, the Internet is free and available throughout the hotel. To register in the network, you must select the AZIMUT Guest network and then enter the guest's last name and room number.

TVs on floors 6, 7 and 8 have USB-HDMI ports.

Yes, just call the reception on 1000.

The rooms differ in area, set of furniture and accessories. So, in rooms of the Superior category slippers are provided, Apartments and Suites - bathrobe and slippers. Also, the SMART category rooms have been completely renovated and are located on the upper floors.

Standard Single 14 m²
Cozy rooms with comfortable bed. View of the Volga River.

Standard Double 16 m²
Comfortable rooms. Two single beds can be easily transformed into a double bed. City view.

Standard two-room 28 m²
Rooms with spacious bedroom and living room. View of the city or the Volga River.

SMART Standard Modern rooms, 15 m². Two single beds can be easily transformed into a double bed. View of the city or the Volga River.

SMART Superior 20 m²
Modern rooms with guest and sleeping areas. View of the city or the Volga River.

SMART Suite 25-28 m²
Modern two-room suites with a cozy bedroom and living room. View of the city or the Volga River

Apartments 30-45 m²
Comfortable double rooms. Cozy bedroom, kitchenette and spacious seating area. View of the city or the Volga River.

There are no special rooms for disabled guests in AZIMUT City Hotel Astrakhan.

Smoking is prohibited on the territory of the hotel itself, and the rooms are equipped with smoke detectors.

But you can smoke on the street near the hotel, in a special area