Mirny

Next to the hotel there is a playground with dragon figures, which is loved by young travelers and local children.

There is no separate children's room in the hotel.

There is no special room for prams in the hotel. But our staff will always help you find a convenient place for you to place the stroller.

Children under 12 without extra bed stay free of charge in their parents' room. Extra bed costs 3,000 rubles per day. There is no baby cot. Please let us know in advance that you are traveling with a child.

Breakfast for children up to 6 years old is provided free of charge if included in the parent's basic rate.

For children from 6 to 12 years old, there is a 50% discount for breakfast, it costs 600 rubles.

For children over 13 years old, the cost of accommodation and meals is the same as for an adult.

Yes, you can. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and providing the consent of legal representatives (one of them).

Children under the age of 18 can be accommodated at the hotel accompanied by a parent, adoptive parent, guardian or other representative. The accompanying person must provide an identity document, as well as a birth certificate of the child.

There is no resort fee in Mirny.

The price includes accommodation and breakfast. You can read a detailed description of the services in the description of the tariff you have chosen.

All accruals of AZIMUT Hotel Mirny include VAT at the rate of the current legislation.

There are no mandatory fees from the hotel. However, some services are provided for an additional fee (for example, laundry and dry cleaning services, late check-out), so we ask you to clarify the possibility of their provision and cost in advance.

To pay by bank transfer, send a request to mirny@azimuthotels.com and specify the company details in it. We will issue you an invoice for payment.

There is no currency exchange at the hotel. Specialists at the reception desk can tell you which bank branches are nearest.

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in.

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia – rubles.

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

With a tariff that does not require prepayment, no. You will be given a link to pay, and payment can be made directly at the reception desk.

Prepayment is required only if the guest wants to guarantee the reservation or according to the terms of the rate, payment must be made at the time of booking.

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest.

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

Yes, there is a QR code on all the hotel receipts.

Unfortunately, there are no discounts for pensioners. However, you can book a room at the lowest possible cost on our official website by registering in the AZIMUT Bonus program.

We take a personal approach to loyal guests and provide special rates for longer stays.

To clarify the cost of long-term accommodation at AZIMUT Hotel Mirny, you can call 8 (800) 200 00 48, +7 (41136) 4 64 09 or mirny@azimuthotels.com.

To request discounts for group accommodation, please contact mirny@azimuthotels.com, we will develop an individual offer for you.

We do not offer birthday discounts.

It is not possible to redeem miles for hotel stays. You can earn Aeroflot Bonus miles for staying at AZIMUT hotels. You can read more about the terms of the partnership promotion in the section Our partners.

Yes. You can get acquainted with all partner programs that are available to all our guests in the section Our partners.

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website.

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program.*

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program.

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status – Silver, Gold or Platinum –; you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on the website azimuthotels.com and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the section Affiliate Programs.

For clarification, you can contact the sales department at mirny@azimuthotels.com.

Yes. For newlyweds and those who have a birthday, we provide a compliment from the hotel. Contact the reservations department for details.

Yes, you can hold a celebration in one of our banquet halls, you can accommodate the newlyweds and guests in our hotel. To clarify the possibilities, please contact the sales department mirny@azimuthotels.com.

Yes, please send an inquiry to our sales team at mirny@azimuthotels.com for details and pricing.

To register a citizen of another state at the reception desk, you must provide a passport, visa (if required), migration card. Guests can pick up the registration the next day after arrival.

The AZIMUT Russian hotel network staff speaks at least Russian and English.

The amount of the late cancellation fee depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

Refunds by card in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

You can change the dates of your booking in the same way as you booked your stay, that is, in the Personal Account on our website, through the hotel reservation department or by request to the agency through which the booking was made.

If the fare conditions allow, you will be refunded the cost of unused nights.

The refund is made in the same way you paid.

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the Front office.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.