About

The new comfortable 4* hotel is located in the center of business and cultural activity of Saransk, near the iconic sights of the Mordovian capital. Equipped with the most modern equipment, technologically advanced, focused on a dynamic traveler, the hotel will delight guests with high-quality service and memorable interiors. The guests are offered 83 rooms of the Standard, Surerior, Suite, President categories, two restaurant halls, a lobby bar, a conference center, free Wi-Fi, guarded parking, a health SPA center with a swimming pool, Finnish sauna, hammam and gym, and most importantly - attentive and responsive staff.

Near by

Facilities

Good place
Good place

Event halls (3 meeting rooms)

Conference-hall, 100 m²
Meeting room №1, 42 m²
Meeting room №2, 38 m²

Reviews from our guests

Saransk

FAQ

Are there any advantages to booking online?

Our guests are the first to know about promotions and discounts available only on our website.

And by registering for the AZIMUT Bonus loyalty program, you'll earn points and nights for every stay booked on the website, as well as additional discounts on all rates.

Is online booking safe?

Our website does not store any user payment information.

We use high-quality online payment gateways for maximum security.

Interaction is based on the secure https protocol (data you enter, as well as data transmitted between the payment gateway and the bank, is encrypted) and complies with international PCI DSS card payment security standards.

As a result, online booking is safe and secure.

How to check a booking request?

You can find information about your reservation in the confirmation sent to the email address you provided when booking, or in your Personal Account created on our website.

Can I book a room in my name for another guest to stay in?

This is possible if you book a room through the hotel's website or booking service. Upon check-in, you should provide this information to the hotel staff or make changes to your reservation in advance by phone or email. However, according to the rules, guests will still be required to present their passport upon check-in and use their own name.

Is it possible to book multiple rooms under one name?

Yes, it is possible to book multiple rooms at the same time. The hotel staff will contact you to confirm the names of all guests staying.

Can a booking be cancelled?

For non-guaranteed check-in (i.e. without advance payment), the reservation will be cancelled after 6:00 PM on the day of arrival.

How do I cancel a reservation?

You can cancel your reservation yourself in your personal account on the website, provided you meet the cancellation deadline for your selected rate. For further questions, please contact the hotel directly by phone or email.

Are there any dishes in the hotel rooms?

The rooms are equipped with tea sets and spoons. Additional tableware can be requested in the restaurant.

Are there toiletries in the rooms or do I need to bring them with me?

Rooms are equipped with toiletries: shampoo, gel, lotion, soap, and shower caps. Dental kit, cosmetic kit, razor, sewing kit, conditioner, and clothes brush are also available upon request.

Are there any shaving accessories among the cosmetic accessories?

Shaving kits will be provided upon request upon check-in.

Is there Wi-Fi in the rooms?

Wi-Fi is free in all rooms and throughout the hotel.

Do the USB-HDMI ports work on the TV?

Yes.

Will it be possible to request a corkscrew to the room?

A corkscrew will be provided upon request.

What is the difference between the room categories?

Rooms vary in size, availability of extra beds, equipment, and furniture.

Are there rooms for people with reduced mobility?

The hotel has 4 rooms for people with disabilities: 1 standard room, 3 superior rooms.

Are there smoking rooms?

No, the hotel building is non-smoking. Smoking is permitted in designated areas.

Is it possible to light candles in the room?

Lighting candles is prohibited due to fire safety requirements; smoke detectors are installed in the rooms.

Are there adjoining (connecting) numbers?

Among the Standard 12 rooms are connecting rooms, connected by a double door. These rooms can easily be converted into family rooms if needed.

What are the bed sizes?

90x180 - in standard and superior rooms, 180x200 in suite and presidential rooms.

Do all rooms have a toilet?

All rooms have bathrooms.

Is there an iron in the rooms?

The rooms are not equipped with irons. There is an ironing room on the 2nd floor of the hotel, equipped with everything you need: irons, ironing boards, and a vertical steamer.

Is there a refrigerator in the rooms?

Rooms are equipped with mini-refrigerators for cooling drinks.

Do the rooms have a balcony?

Yes.

Is there a washing machine in the room?

No.

Is there cable TV in the rooms?

Yes.

Is there a kettle in the room?

Tea stations are available in the suites; kettles are available upon request in other rooms.

Do I need to pay extra for bed linen and towels?

No, everything is included in the price.

How often are the rooms cleaned?

Daily.

Are there hair dryers in the hotel rooms?

All rooms are equipped with a hairdryer.

How to get to the hotel from the city center?

The city center is a 15-minute walk away, or 3-5 minutes by car.

Can you meet us at the airport? How much will it cost?

We can order a taxi.

Is there parking at the hotel?

Yes, it's free for hotel guests.

Will the parking fee for a minivan be the same as for a passenger car?

Minivan parking, like other cars, is free of charge for hotel guests.

Will there be parking available?

This must be clarified on the day of arrival.

Does the hotel have motorcycle parking? How much does it cost?

There is no separate parking for motorcycles, but you can use the car parking.

What time can I check into the hotel?

Check-in is typically at 2:00 PM, and the reception desk is open 24 hours a day. For early check-in options, please call the hotel or email the reservations department.

Is it possible to check in early or check out late? How much does it cost? What should I do if I arrive late at night?

Early check-in is subject to availability. Early check-in after 9:00 AM is 50% of the room rate on the day of arrival, while early check-in before 9:00 AM is 100%. To guarantee early check-in before 2:00 PM, an additional night's stay must be booked and paid for. AZIMUT Bonus program members may receive complimentary early check-in from 9:00 AM, subject to availability.

Late check-out options will be confirmed on the day of departure. Extended stays from 12:00 PM to 6:00 PM are subject to a charge of 50% of the room rate per night on the day of departure. Guests staying after 6:00 PM will be charged 100% of the daily room rate. AZIMUT Bonus program participants receive free late check-out until 4:00 PM, subject to availability.

Is it possible to leave my luggage somewhere on the day of check-in before arrival and until the evening on the day of departure?

Yes, the hotel has a free luggage storage service. Please ask the receptionist.

Is the reception open 24 hours?

Yes, we welcome guests 24/7. However, if your rate requires cancellation by 6:00 PM on the day of arrival, we recommend pre-booking the first night or the entire stay.

For payment options, please call +7 (8342) 37-20-02 or reservations.saransk@azimuthotels.com.

What documents are needed to check into a hotel?

To be accommodated at the hotel, guests must present a Russian passport; birth certificates are required for children under 14 years old.

Is it possible to check-in a second guest into a hotel without a passport?

No, all guests staying in the room must present a passport.

I lost my booking confirmation number, what should I do?

A hotel employee will find your reservation by your last name and first name.

Do I need to provide documents for the child?

Yes. To check in minors under 14 years of age at the hotel, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them.

Checking in minors aged 14 or older at the hotel in the absence of a legal representative is permitted based on the minor's identity documents and the consent of one of the legal representatives.

Can I stay incognito?

No. We guarantee that the hotel does not share guests' personal information with third parties, except in cases where providing information is a special obligation under Russian law. However, hotel staff are required to present an identity document upon check-in.

What time and format is breakfast served? How much does it cost?

For guests staying in the hotel, a daily buffet breakfast is served in the large restaurant hall from 7:00 to 10:00 on weekdays, and from 8:00AM to 11:00AM on weekends.

Does the hotel offer lunch or dinner?

The hotel offers lunch and dinner from a set menu.

Where is the nearest place to buy groceries? The nearest store for household goods?

A grocery store and a shopping center are 500 meters from the hotel.

What restaurants and bars does the hotel have? How do they operate, and what menus do they offer?

The Azimut Hotel's restaurant complex will surprise you with its exquisite cuisine and truly homey atmosphere. Guests can choose from two dining rooms, each with a capacity of 110 and 40 people. The restaurant's menu features not only European and Russian cuisine, but also traditional Mordovian dishes. The main dining room features a bar. Opening hours: 12:00 PM to 11:00 PM.

Are there any vegan, allergy, or other special diet options on the menu?

The hotel does not have a dedicated vegetarian menu, but the a la carte menu includes vegetable salads and grilled vegetables. During certain periods of the year, we offer a Lenten menu.

If guests have food allergies, they can inform us when ordering, and the allergen will be removed or a safe alternative will be offered.

Is it possible to order food and drinks to your room?

Yes. You can choose from a varied menu that includes classic Russian and European dishes, as well as Mordovian delicacies. Professional chefs meticulously oversee every stage of preparation to ensure the best culinary experience.

Is there halal food?

No.

Is there an a la carte menu?

Yes.

Is the reception open 24 hours?

Yes, we welcome guests 24/7.

Is there an elevator in the hotel?

Yes. There are 2 elevators.

Can I bring my dog/cat with me?

Yes. A 5,000 ruble deposit is required upon check-in. The deposit is returned after the room is inspected and if there is no damage.

How many floors are there in the hotel?

The hotel has 4 floors.

How do I call reception?
What is your Wi-Fi password?

The Wi-Fi network is called AZIMUT WiFi. Please enter your room number and last name in Latin letters.

Is there a place in the hotel where I can work with a laptop?

You can get some work done in the lobby. A desk, power outlet, and Wi-Fi are available in all rooms.

Are guests allowed to visit? What are the hours?

Visiting guests is permitted until 11:00 PM, upon presentation of a passport.

Where can I get information about all the hotel services?

You can find information on the official website;
from the reception desk staff;
by phone from your room by dialing 111;
by calling from a mobile phone +7 (8342) 37-20-02.

Is there a smoking area in the hotel?

A designated smoking area is located next to the hotel. The hotel is non-smoking and has smoke detectors.

Is there air conditioning in the hotel rooms?

Yes.

Is there a laundry service at the hotel?

Yes, to place an order, you must fill out the form located in your room and notify the reception desk that you are ready to drop off your items for laundry. The laundry is open daily from 8:00 AM to 7:00 PM.

Is there a sports/gym in the hotel?

Yes, it's open 24 hours a day.

Is there a swimming pool in the hotel?

Yes, in the SPA complex, guests can use the pool free of charge (*by appointment).

Does the hotel have a SPA and/or saunas, and how much does it cost to use them?

The AZIMUT Hotel Saransk SPA complex offers a variety of beauty and wellness treatments. A swimming pool, Finnish sauna, hammam, and gym are also available.

Can a child under 18 move in without their parents? What documents are required?

Yes. To check in minors under 14 years of age at the hotel, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them.

Checking in minors aged 14 or older at the hotel without their legal representatives is permitted based on the minor's identity documents and the consent of one of the legal representatives.

Does the restaurant have a children's menu and high chair?

Highchairs are available in the restaurant. There is no special children's menu.

How much does it cost for children to stay? Is there a crib?

Children under 12 years old stay free in their parents' room without an extra bed.

An extra bed costs 1,500 rubles per night (check availability in the room description). The price of an extra bed includes breakfast. A crib (up to 3 years old) is provided free of charge, subject to availability. Please notify us in advance if you are traveling with a child.

Breakfast is free for children 6 years and younger when included in the parents' basic rate. Children 7 to 12 years old receive a 50% discount on breakfast when included in the parents' basic rate. Children over 13 years old pay the same room and meals as adults. A crib (playpen) is provided free of charge.

Is there a children's room in the hotel?

No.

Is there a wheelchair accessible room at the hotel?

No.

Can I pay in cash/by card upon arrival?

Payment can be made in cash or by credit card.

Did my reservation payment go through? Can I get a duplicate receipt?

Confirmation of successful payment is a receipt sent via email after booking, along with a hotel confirmation. If a duplicate receipt is needed, the guest can notify the receptionist.

Why does the website list one price, but the reception desk quotes a higher room rate?

This is because the "Best Price of the Day" rate is provided at the reception desk, which does not include any possible discounts from promotions and special offers when booking on the official website.

Is the price per night per room or per person?

The daily rate is per room. This amount depends on the number of guests, if the rate includes breakfast (as well as half-board meals, event tickets, etc.).

Is it possible to split the payment among several people?

Yes, this is possible, provided that payment is made upon check-in by guests staying in the same room.

Please notify the reception desk of your desire to split the payment before paying.

Is prepayment required when booking a room? What payment methods are available?

No prepayment is required for rates that don't require a prepayment. You'll receive a payment link, and payment can be made directly at the reception desk.

A prepayment is only required if the guest wants to guarantee the reservation or if the rate requires payment at the time of booking.

Is it necessary to put down a deposit?

No.

Can I pay for accommodation through my company?

To pay by bank transfer, please send a request to reservations.saransk@azimuthotels.com and include your company details. We will issue you an invoice for payment.

How do I activate my account and agree to the terms of the AZIMUT Bonus program?

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program in the welcome email we'll send you after registration.

Don't forget to confirm your participation to earn points for your stays at our hotels.

What are the terms and conditions for using the AZIMUT Bonus loyalty program privileges?

AZIMUT Bonus program members have access to four statuses, which are assigned based on the number of points and nights earned over 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows the loyalty program member to enjoy privileges at participating AZIMUT hotels*:

A detailed list of privileges can be found in the AZIMUT Bonus Benefits section.

These privileges are available only to the AZIMUT Bonus program member, in whose name the Personal Account on the website and the bonus account are registered. They are provided to the member based on their status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: the official website, phone.

* A-Hotels do not participate in the AZIMUT Bonus loyalty program.

Can several people use one AZIMUT Bonus loyalty card at the same time?

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is personal and cannot be transferred to another person.

How can I use my accumulated AZIMUT Bonus points?

As part of the AZIMUT Bonus loyalty program, you can use your points in the following ways:

1. Book a rate using points on our website and pay for your stay in full with your accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the Affiliate Programs section.

I'm a loyalty program member. Can I get a discount when booking by phone?

The AZIMUT Bonus loyalty program discount is only available when booking through your Personal Account on our official website.

Why has my status in the AZIMUT Bonus loyalty program changed?

Maintaining your loyalty program status depends on how often you visit AZIMUT hotels and how many points and/or nights you have accumulated.

The loyalty program has four statuses, which are assigned based on the number of points and nights you have accumulated. You are initially assigned Bonus status. Your status changes once you meet the status requirements below:

Silver status: from 70,000 points and/or 15 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If, within 12 months of being assigned Silver, Gold, or Platinum status, Once you confirm your status by accumulating the required number of points or nights (e.g., for Gold status, this is 150,000 points or 30 nights), you retain your current status for another 12 months. Therefore, when your status expires, your new status is calculated based on the number of points and nights accrued to your account over the 12 months since you were assigned the status.

You can track your points and nights balance in your Personal Account.

What hotel services can be paid for with a bonus card?

You can use AZIMUT Bonus points by selecting a point-based rate on our official website and paying the full cost of your stay.

Learn more at https://azimuthotels.com/ru/info/bonus.

Do I need to present my card to receive a discount?

You don't need to present your card to receive the discount. You can book your stay at special rates for loyalty program members only on our official website.

Platinum loyalty program members can receive a 20% discount at bars and restaurants on the hotel premises by closing their account with their room number and providing their AZIMUT Bonus membership number in advance.

Do the staff speak English?

The staff of the international AZIMUT network speaks at least Russian and English.

Do you register foreign citizens?

Yes. To register, foreign citizens must present a passport, visa (if required), and immigration card at the reception desk. Guests can get the registration the day after arrival.

Can I get a voucher for a tourist visa at the hotel?

The hotel does not issue vouchers for tourist visas. Please contact specialized agencies for these.

What documents are needed to register foreign citizens?

A foreign citizen's passport, migration card, visa (if visa-required), and registration from their previous place of residence, if the foreign citizen is staying in Russia for longer than 7 working days.

How do I cancel a reservation?

You can cancel your reservation yourself in your Personal account on the website, provided you meet the cancellation deadline for your selected rate. For further questions, please contact the hotel directly.

Is there a penalty for late cancellation?

The late cancellation fee depends on the terms of the booked rate. Cancellation deadlines are specified in the booking confirmation.

When will I get my money back if I cancel my reservation but made a prepayment?

Card refunds can rarely take up to 45 business days and depend on the performance of partner banks. However, they usually occur within just a few days.

Can a reservation be cancelled without my knowledge?

For non-guaranteed check-in (i.e., without prepayment), the reservation will be cancelled after 6:00 PM on the day of arrival. Guaranteed reservations are held until 12:00 PM local time on the day following the arrival date.

How do I change my booking dates?

You can change your stay dates the same way you booked your stay, that is, in your personal account, through the reservations department, or by requesting it from the agency you used to make the booking.

How do I change my room category in advance? Or when I check into the hotel?

Guests can change their room category in their Personal Account when booking through the website.

When booking by phone or email, changes must be made by phone or email.

If you want to change your room category upon arrival, please notify the manager at the front desk.

When upgrading your room category, you must pay the difference between the category you booked and the one you want to stay in, at the current rate.

Separate terms apply for loyalty program members.

Will I get a refund if I check out of the hotel early?

If the fare conditions allow it, refunds will be made using the same payment method.

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Republic of Mordovia, Saransk, st. Respublikanskaya, 103
+7 (8342) 37-20-02 Reception
+7 (8342) 37-20-04 Sales department
ООО «Паро»
INN/KPP 9702070414/770201001
OGRN 1247700631310