About the country hotel

AZIMUT Park Hotel Tula 4 * is 3 three-story complexes surrounded by picturesque nature, made in the same architectural style of Normandy. The hotel fund includes 89 rooms of various categories.
The Park Hotel is located 10 km from Tula and a 2-hour drive from Moscow, surrounded by the L.N. Tolstoy "Yasnaya Polyana" and the Museum and Station Complex "Kozlova Zaseka".

Near the hotel

Sights
  • State memorial and natural reserve "Museum-estate of L. N. Tolstoy" Yasnaya Polyana ",
    Museum-station complex "Kozlova Zaseka"
Location
  • Tula, 10 km
Entertainment
  • Wakesurfing, sapserfing on the river Voronka 4 km
1-е место в номинации "Лучший загородный отель" (Лучшее туристическое направление года)
1-е место в номинации "Лучший загородный отель" (Лучшее туристическое направление года)

Event halls (2 rooms)

Small hall, 50 m²

Please choose seating chart

Big hall, 172 m²

Please choose seating chart

Tula

FAQ

Are there any benefits from online booking?

Our guests will be the first to know about promotions and discounts that are available only on our website.

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Is online booking safe?

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

How to check a booking request?

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

Is it possible to book a room in my name for another guest to live in it

This is possible if you book through the hotel's website or booking service. When checking into the hotel, you must provide this information to the employee or make changes to the reservation in advance by phone or mail. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Is it possible to book several rooms for the same name?

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will contact you to clarify the names of all guests who will be staying.

Can a booking be cancelled?

In case of non-guaranteed (that is, without advance payment) the reservation will be canceled after 6 pm on the day of arrival

How to cancel a booking?

You can cancel the booking yourself in your Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone or e-mail

Can I pay with cash/card upon arrival?

Payment can be made in cash.

Did my booking go through? Can I duplicate a check?

Confirmation of a successful payment is a check that comes to the e-mail after booking, along with a confirmation from the hotel. If it is necessary to duplicate the receipt, the guest can inform the receptionist about this.

Why is there one price on the site, but at the reception desk they say a higher price for the room?

This is due to the fact that a tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Is the price per night per room or per person?

For a correct calculation, you must specify the number of nights and the number of guests staying in the room.

Can I split the payment among several people?

No

Is prepayment required when booking a room? In what ways can I make an advance payment?

Prepayment is only required for bookings at rates that require prepayment. You can make an advance payment in person at the reception desk or remotely by contacting the reservation department.

Is it necessary to put down a deposit?

No

Can I pay for accommodation through my company and how I can do it?

To pay by bank transfer, send a request to reservations.moscow@azimuthotels.com and indicate the details of the company in it. We will issue you an invoice for payment.

When will the money be returned upon cancellation of the reservation, if there was an advance payment?

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But it usually happens within a few days.

How to cancel a booking?

The booking can be canceled independently in your personal account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly.

Is there a late cancellation fee?

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation.

Can a booking be canceled without my knowledge?

For non-guaranteed (i.e. no advance payment) reservations will be canceled after 6 pm on the day of arrival. Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

How to change booking dates?

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

How to change the category in advance? What about when you arrive at the hotel?

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or e-mail, changes are made by phone or e-mail. If you want to change the category of the room upon arrival, please inform the manager at the reception. When upgrading the room category, you must pay the difference between the booked category and the one you want to check into, according to the existing rate. There are separate terms and conditions for members of the loyalty program.

Will the money be returned if I leave the hotel early?

No

What time can you check into the hotel?

Check-in normally starts at 4 pm, the reception desk is open around the clock.

Is there an option for early check-in late check-out, how much does it cost? What if I arrive in the city late at night?

Early check-in service is subject to availability. When pre-booking and with the need for early check-in (from 2 am to 4 pm), the guest pays an additional 50% of the room rate on the day of check-in according to the Hotel Tariff; for early check-in from 00:00 to 2am – the guest pays 100% of the cost of the previous night's stay in a room of the selected category according to the Hotel Rate, in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated November 18, 2020, No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 2 pm to 6 pm of the current day, a payment of 50% of the room rate per day will be charged at the hotel tariff on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, late check-out until 4 pm, subject to availability, is provided free of charge.

Is it possible to leave my luggage somewhere on the day of check-in before check-in and until the evening on the day of check-out?

Yes, the hotel has a luggage room

Is the reception open 24/7?

Yes, we welcome guests 24/7

What documents are needed to check into a hotel?

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

Is it possible to check in a second guest at the hotel without a passport?

No, passport must be presented by all guests staying in the room

I have lost my booking confirmation number, what should I do?

The hotel staff will be able to find your booking by last name and first name.

Do I need to have documents for the child with me?

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

Can I stay incognito?

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

How to get to the hotel from the city center?

By taxi

Can you meet us at the airport? How much will it cost?

No, this service is not provided

Is there parking at the hotel?

Yes, the hotel has free secure parking

For a minivan, payment in the parking lot will be the same as for a car?

Parking is free for all cars

Will parking be free?

Must be confirmed on the day of arrival.

Does the hotel have parking for motorcycles? How much does it cost?

There is no separate parking for motorcycles, you can use the parking for cars.

Is the front desk open 24/7?

Yes, we welcome guests around the clock.

Does the hotel have an elevator?

No

Can I bring my dog/cat with me?

No

How many floors are there in the hotel?

The hotel has 3 floors

How to call a receptionist?

To call the receptionist from the room, you need to dial 0

What is your WIFI password?

You can get this information at the reception upon check-in.

Is there a place in the hotel where I can work with a laptop?

Yes, you can work in the hotel lobby. You can also use a computer and print documents in the business corner.

Are guests allowed to visit the hotel? What time is it allowed?

Guests not registered at the hotel can stay in the room until 11 pm.

Where can I get information about all hotel services?

On the website, by phone +7 (4872) 26 86 82 or ask the receptionist on the day of arrival.

Is there a smoking area in the hotel?

Yes

Do the hotel rooms have air conditioning?

Yes

Does the hotel have a laundry service?

Yes

Is there kitchenware in the hotel rooms?

The rooms have mugs and a tea station. Additional dishes can be requested.

Are toiletries provided in the rooms or should I bring my own?

The rooms are equipped with toiletries.

Are there shaving accessories?

Upon request cosmetic shaving supplies will be provided while check-in.

Is there WiFi in the rooms?

WiFi is free in all rooms and throughout the hotel.

Do the USB/HDMI ports work on the TV?

Yes

Will it be possible to request a corkscrew in the room?

A corkscrew will be provided upon request.

What is the difference between the individual room categories?

The rooms differ in size, as well as the availability of extra beds.

Are there rooms for people with limited mobility?

Yes, 5 rooms

Are there smoking rooms?

No, the hotel building is non-smoking. Smoking is allowed in designated areas.

Is it possible to light candles in the room?

No, due to safety

Are there adjoining (connecting) rooms and what is it?

There are no connecting rooms in the hotel.

What are the bed sizes?

Double beds in Standards and Superiors 160x200, in Junior Suites, Suites with Jacuzzi, Apartments beds 180x200, single beds 90x200 (in a room of the category Two-room suite), beds 140x200 in MGN rooms

Do all rooms have a toilet?

All rooms are equipped with bathrooms

Is there an iron in the rooms?

There is no iron in the rooms, it and ironing board are available upon request

Is there a refrigerator in the rooms?

Yes

Do the rooms have a balcony?

Yes, all rooms have a balcony

Is there a washing machine in the room?

No

Is there cable TV in the rooms?

No

Is there a kettle in the room?

Yes, there are tea stations.

Do I have to pay extra for bed linen and towels?

No, everything is included in the price.

How often is the rooms cleaned?

Every day

Is there a hair dryer in the hotel rooms?

All rooms are equipped with a hairdryer.

Does the hotel offer lunch or dinner?

If your tariff does not include lunches and dinners, you can use the A la carte menu at the GRAF restaurant.

Where is the nearest place to buy groceries? Nearest home improvement store?

You can ask the receptionist when you check into the hotel.

What restaurants and bars are there in the hotel? How do they work, what menu is there?

The GRAF restaurant is open daily from 8 am to 10 pm, the lobby bar is open from 11 am to 11 pm from Monday to Friday, on weekends - around the clock

Are there vegan, allergic or other specialty items on the menu?

Yes, the menu is varied, you can order suitable dishes for yourself.

Is it possible to order food and drinks to the room?

No

Is there halal food?

No

Is there an A la carte menu?

Yes

What time and in what format is breakfast served? How much does it cost?

Breakfasts are served in the GRAF restaurant daily from 8 to 11 am. If they are not included in your tariff for accommodation, you can pay for breakfast at the reception, the cost will be 1,500 rubles.

Does the restaurant have a children's menu and high chair?

Yes.

Does the hotel have a sports/gym facility?

Yes, it is open 24/7

Does the hotel have a swimming pool?

Yes, the hotel has 2 outdoor swimming pools for children from 14 years old and adults and for children from 8 to 14 years old

Does the hotel have a SPA and / or baths, how much does it cost to use?

Yes

Is it possible to check in a child under 18 without parents? What documents are needed?

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

How much does it cost for children to stay? How much is a baby cot?

Free accommodation for children under 3 years old. A baby cot (playpen) is available on request free of charge.

Is there a children's room in the hotel?

Yes, the hotel has a children's play area

Does the hotel have a wheelchair room?

No

Does the staff speak English?

Yes

Do you register foreign citizens?

Foreign citizens are registered without fail in accordance with the law. This requires a passport of a foreign citizen, a migration card, a visa (with a visa regime), registration from a previous place of stay, if a foreign citizen stays in Russia longer than 7 working days.

Can I get a voucher for a tourist visa at the hotel?

No

What documents are needed for registration of foreign citizens

Passport of a foreign citizen, migration card, visa (with a visa regime), registration from a previous place of residence, if a foreign citizen stays in Russia longer than 7 working days.

How to activate my account and agree to the terms of the AZIMUT Bonus program?

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

What are the conditions for using the privileges of the AZIMUT Bonus loyalty program?

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program

Can several people use one AZIMUT Bonus loyalty card at the same time?

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person

How can I use my accumulated AZIMUT Bonus points?

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on the website azimuthotels.com and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the section Affiliate Programs.

I am a member of the loyalty program, can I get a discount when booking by phone?

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

Why has my status in the AZIMUT Bonus loyalty program changed?

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

What hotel services can be paid for with a bonus card?

You can use AZIMUT Bonus points by choosing the Tariff for points on our official website and paying the full cost of your stay with them. Read more at https://azimuthotels.com/ru/bonus.

Do I need to show my card to receive a discount?

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website

Members of the loyalty program with Platinum status can receive a 20% discount in bars and restaurants on the territory of the hotel if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.

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Legal entity
Филиал ТОО «КУСА Халык»
INN/KPP
9909538635/710091001
OGRN
10210000482


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