Ivushka Sochi

The rooms have glasses and a carafe for water.

The rooms have soap, shampoo and shower gel.

Only in luxury rooms.

WiFi is free in all rooms and on the territory of the resort.

No.

A corkscrew will be provided upon request.

Rooms of different categories differ from each other in area, availability of extra beds and equipment.

No.

No, smoking is prohibited in the sanatorium building. Smoking is allowed in specially designated areas.

No, due to safety precautions.

No.

Bed size 80*200 in standard single rooms and 90*200 in single comfort rooms, 160*200 in double rooms.

All rooms have bathrooms.

No, there is an ironing board and iron on each floor.

Yes.

Yes.

Yes.

No, but there is a laundry room on the floor for an additional fee.

No.

No, there is a cooler with hot and cold water on the floor. The suites have a kettle and a set of dishes.

No, everything is included in the price of the trip.

Daily.

All rooms are equipped with a hairdryer.

From the Sochi railway station: #75, 76, 77 to the stop "Luchezarny", then 15 minutes on foot; or take the electric train (according to the schedule), stop "Gorny Vozdukh".

From the Loo railway station: #75, 76, 77 to the stop "Luchezarny", then 15 minutes on foot; or take the electric train (according to the schedule), stop "Gorny Vozdukh".

From Sochi airport: shuttle bus #105K or 105S to Sochi railway station, then shuttle bus #75, 76, 77 to "Luchezarny" stop, then 15 minutes on foot or commuter train (according to schedule), "Gorny Vozdukh" stop.

The closest bus stop to the sanatorium is on the federal highway, a 20-minute walk away.

The sanatorium has a paid guarded parking lot, parking spaces are located near the residential building.

Yes.

There is a VTB ATM on the territory of the sanatorium.

Check-in is standard from 14:00, the reception desk is open 24 hours.

Check-in for short-term stays up to three nights with check-in on Fridays starts from 5:00 pm.

Early check-in is subject to availability. In case of advance booking and early check-in (from 02:00 to 14:00), the guest pays an additional 50% of the room rate on the day of check-in at the Hotel rate; in case of early check-in from 00:00 to 02:00, the guest pays 100% of the cost of the previous day's stay in the room of the selected category at the Hotel rate, in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated 18.11.2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" AZIMUT Bonus program participants may in fact be provided with early check-in free of charge from 9:00 subject to availability.

The possibility of late check-out is specified on the day of check-out. When extending your stay from 12:00 to 18:00 of the current day, a payment of 50% of the room rate per day at the hotel rate on the day of departure is charged. If the guest plans to stay in the room after 18:00, 100% of the daily cost of accommodation is charged. For participants of the AZIMUT Bonus program, the late check-out service until 16:00 is provided free of charge, subject to availability.

Yes, there is a luggage room for guests.

Yes, we welcome guests 24 hours a day.

For adults:

The following documents are required for accommodation in the sanatorium.

• a spa card of the established form issued no more than two months ago (form 072/u) *;
• a passport or other identity document (seaman's identity card, military identity card, foreign citizen's passport);
• if available - a voucher (a referral or power of attorney from an organization to receive a voucher);
• a compulsory medical insurance policy;
• for pregnant women, an exchange card is required.

For children:

• a certificate of no contact with probable COVID-19 patients over the past 7 days from a pediatrician at a clinic, issued no more than 3 days before the date of departure to sanatorium;
• sanatorium and resort card of the established form (if you are planning to treat a child) (form 076/u), issued no earlier than 2 months before the start date of treatment;
• birth certificate (passport for persons over 14 years old);
• compulsory medical insurance policy; enterobiasis test (issued not older than 10 days);
• dermatologist's conclusion on the absence of contagious skin diseases.

No, all guests staying in the room must present a passport.

The resort employee will be able to find your reservation by your last name and first name.

Yes.

To accommodate minors under the age of 14 in the sanatorium, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to accompany them.

Accommodation of minors who have reached the age of 14 in the sanatorium, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and the consent of the legal representatives (one of them).

Yes, of course. It is advisable to notify the reception desk so that the medical center can be sure that you are okay and that you are missing procedures due to travel, and not because you are feeling unwell.

No. We guarantee that the resort does not transfer personal data of guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, upon check-in, the resort staff must present an identity document.

No. We guarantee that the resort does not transfer personal data of guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, upon check-in, the resort staff must present an identity document.

The sanatorium offers three meals a day, a buffet where you can choose your own dishes. Separate breakfasts are not provided.

*it is possible to switch to a custom menu

Yes, the resort offers three meals a day, a buffet. However, in the low season it is possible to switch to a set menu

Within walking distance is Gorny Vozdukh village , where you will find the necessary shops.

The resort has a main restaurant (buffet) for three meals a day.

There is a cafe with drinks, ice cream and snacks in the lobby of the residential building.

In addition, there is a cafe-bar on the beach offering fast food and drinks, and a cafe with a full menu of Caucasian and European cuisine.

In the herbal bar (from 10:00 to 12:00) - oxygen cocktail and herbal tea every other day.

The sanatorium offers three meals a day, a buffet, where you can always choose the desired items. We are always ready to meet our guests halfway, prepare the requested dishes, if individual nutrition is required.

No.

No.

No.

• Breakfast from 8:00 am to 9:45 am
• Lunch from 1:00 pm to 2:45 pm
• Dinner from 6:00 pm to 7:45 pm

No, the sanatorium does not offer such a service, however, if a guest is feeling unwell, we will arrange breakfast in the room.

Yes, we welcome guests 24 hours a day.

The residential building is equipped with elevators.

No.

Yes, the resort has a tour desk. If desired, for an additional fee, you can order a transfer (taxi) by phone 8 862 252 8373 (24 hours).

Connection to WIFI via authorization by phone number.

No.

Outsiders may be in the sanatorium until 11:00 pm, but it is necessary to present a passport at the checkpoint.

You will find information on our official website or from the reception desk staff by phone 8 862 252 8373 (24 hours).

Yes, the sanatorium has designated smoking areas.

All rooms and halls of the sanatorium are air-conditioned using a fan coil system.

Yes, the sanatorium has a gym; a sports hall for volleyball and basketball; an outdoor sports ground for basketball, volleyball and badminton; table tennis; a billiard room; an outdoor tennis court.

The sanatorium has an indoor swimming pool with sea water. From July 1 to August 31, the pool is closed for annual maintenance.

Yes, the sanatorium has cedar barrels and a Finnish sauna. The cost of a visit can be clarified with the medical registrar or viewed in the price list of paid medical services on our website.

The set of medical procedures depends on the medical treatment program you choose when booking. You can see the contents of the medical programs on the website.

The sanatorium offers classic and specialized medical programs:

• "Classic sanatorium"
• "Classic sanatorium for women"
• "Wellness"
• "Diseases of the nervous system"
• "Diseases of the nervous system (Light)"
• "Easy breathing"
• "Diseases of the musculoskeletal system and connective tissue"
• "Diseases of the musculoskeletal system and connective tissue (Light)"
• "Healthy child"

In addition, there are Non-residential course programs and package deals.

Yes, of course! You can see the medical license on the official website, in the "Opportunities" block, in the "Medical Services" section, on the "Documentation" page.

Medical profile of the sanatorium: general therapeutic, diseases of the nervous system, musculoskeletal system and connective tissue, check up (diagnostics), SPA & Wellness.

Information on additional medical procedures and their cost is available on the official website in the "Opportunities" block, in the "Medical Services" section, on the "Price List of Paid Medical Services" page.

Yes.

To accommodate minors under the age of 14 in the sanatorium, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to accompany them.

Accommodation of minors who have reached the age of 14 in the sanatorium, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and the consent of the legal representatives (one of them).

There is no separate children's menu, but we always meet our guests halfway, if possible, to prepare something for the little guests. There are high chairs.

Children under 4 years old are accommodated free of charge without a bed. A cot and strollers are provided free of charge if available. The cost of a spa voucher for children over 4 years old depends on the room category and their placement on the main or additional bed. An additional bed is a Euro-folding bed or a sofa. If you need more beds than indicated, you must inform us when booking.

Yes, there is a children's playground on the territory of the sanatorium.

Yes, the sanatorium has a children's playroom.

No.

Payment can be made in cash or by credit card.

Confirmation of successful payment is a check that comes to your email after booking a voucher along with confirmation from the resort. If you need to duplicate the check, the guest can inform the receptionist about it.

Dynamic pricing depends on the occupancy of the sanatorium and the medical program.

The cost of the spa voucher includes accommodation, meals, a medical program, cultural events and use of a playroom for children. You can read a detailed description of the services in the description of the tariff you have chosen.

Yes, you will find the QR code on all receipts from the sanatorium.

The cost of a day of a health resort voucher in the invoice is indicated for each person. When calculating on the website, this amount depends on the number of guests, the selected medical program and the room category.

Yes, it is possible. Before paying, please inform the reception desk of your wish to split the payment.

The sanatorium operates on a guaranteed reservation basis - upon making at least 30% of the invoice as an advance payment. The remaining amount is paid directly at the reception desk.

For cashless payment, send a request to e-mail booking-ivu@rzdz.ru and indicate the company details. We will issue you an invoice for payment.

Yes, 50 rubles per day per person.

Sanatorium and resort treatment, as well as paid medical treatment are not subject to VAT. All other paid services are subject to VAT.

There are no mandatory fees from the sanatorium. However, additional services of the sanatorium are provided for a fee, the cost can be found on the website.

The cost of a health resort vacation depends on the vacation date, the medical program you choose, and the room category. You can calculate the cost and make a reservation on the website.

Discounts for pensioners are not provided, but on the website you can take advantage of favorable rates for participants of the AZIMUT Bonus loyalty program, early booking or non-refundable rates.

When accommodating a large group or purchasing a health resort vacation at the expense of the enterprise, you must contact the sales department by phone: 8 800 200 40 46, 8 862 444 07 16.

Children with parents are accommodated in the sanatorium from 0 years old, vouchers with health improvement from 4 years old. The cost can be found on the website.

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program in the welcome letter that we will send to your email after registration. Don't forget to confirm your participation to receive points for staying at the chain's hotels.

AZIMUT Bonus program participants have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows the loyalty program participant to take advantage of privileges in the AZIMUT chain sanatoriums participating in the program*:

You can find a detailed list of privileges in the "AZIMUT Bonus Benefits" section.

These privileges can only be used by the AZIMUT Bonus program participant, in whose name the Personal Account on the website and the bonus account are registered. They are provided to the participant based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

* A-Hotels do not participate in the AZIMUT Bonus loyalty program

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

As part of the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on our website and pay for your stay in full with the accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the Affiliate programs section.

A discount under the AZIMUT Bonus loyalty program is provided only when booking on our official website in your Personal Account.

Maintaining your loyalty program status depends on how often you visit AZIMUT hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of points and nights accumulated. Initially, you are assigned Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status, listed below:

• Silver status: from 70,000 points and/or 15 nights
• Gold status: from 150,000 points and/or 30 nights
• Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assignment of the Silver, Gold or Platinum status — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you retain your current status for another 12 months. So, when your status expires, a new status is calculated according to the number of points and nights credited to your account for 12 months from the date of status assignment.

You can track your balance of points and nights in your Personal Account.

You can use AZIMUT Bonus points by choosing a rate for points on our official website and paying the full cost of your stay with them. More details.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for loyalty program participants only on our official website.

Platinum loyalty program participants can receive a 20% discount in bars and restaurants on the hotel premises if they close the account for the room number, indicating the AZIMUT Bonus program participant number in advance.

Yes, we have a license, you can see it here.

Prices for services can be found in the section «Medical Services→ «Documents required for check-in to the sanatorium».

You can view the documents here.

You can read about the documents required for check-in in the article.

Yes.

Yes.

No, but you can get a booking confirmation.

Passport and migration card (for visa foreigners, the passport also contains a visa).

You can cancel your reservation yourself in your personal account on the website, provided that the cancellation terms for the tariff you have chosen are met. For additional questions, you can contact the resort directly; its contact phone number and email are listed in the "Contacts" section on the website.

The amount of the penalty for late cancellation depends on the conditions of the booked rate. The cancellation deadlines are specified in the booking confirmation.

Refunds on the card in rare cases take up to 45 business days after submitting an application for a refund of funds and depend on the work of partner banks. But usually it happens within just a few days. You must fill out an application for a refund.

For non-guaranteed (without prepayment) reservations can be cancelled after 3 banking days. Guaranteed reservations are kept until 12:00 local time on the day following the arrival date.

You can change your dates of stay in the same way you booked your stay, i.e. in your personal account, through the booking department, or by requesting the agency through which you made the booking.

A guest can change the room category in their Personal Account if they booked through the website; if they booked by phone or email, changes are made by phone or email. If you want to change the room category upon arrival, please inform the manager at the desk. When upgrading the room category, you must pay the difference between the booked category and the one you want to check into, at the current rate. There are separate conditions for loyalty program participants.

If the tariff conditions allow it. Refunds are made to the bank account upon request.