Ekaterinburg

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites. When booking through third-party organizations and online sites, you will not be able to receive points and nights for your stay under the program AZIMUT Bonus

Reservation information can be found in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

If rooms are available, you can make a reservation at any time convenient for you and in any way convenient for you. We also recommend booking in advance due to occasional high occupancy and large events at our hotel.

This is only possible if you book through the hotel's website or booking service. Upon check-in at the hotel, you must provide this information to the hotel employee or make changes to the reservation in advance by phone or mail. However, according to the rules, the guest will still need to present their passport upon check-in and live under their own name.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying at the hotel.

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need. To organize a professional photo session in the hotel room or interiors of the hotel, please contact the sales department by e-mail sales.ekb@azimuthotels.com< /p>

Our guests will be the first to know about promotions and discounts that are available only on our website. And when registering in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts at all rates.

Our site does not store any user payment information. For payment, high-quality online payment gateways are used, making them as safe as possible. And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards. As a result, online booking is safe and secure.

Guaranteed to book a certain room with the view you are interested in, on a certain floor, etc. there is no possibility. But when booking, you can leave wishes, which we will take into account as far as possible. This service is free.

Non-guaranteed reservations are subject to cancellation after 6 pm. For a guarantee, we recommend paying for the first night of your stay.

There are no single rooms in the hotel. Information on the availability of extra beds in the remaining rooms can be found on our website when booking. Children up to 12 years old inclusive in AZIMUT City Hotel Ekaterinburg Airport stay free of charge in their parents' room, but without extra bed. An extra bed costs 1800 rubles per day in any room category (breakfast included).

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need. To organize a professional photo session in the hotel room or interiors of the hotel, please contact the sales department by e-mail sales.ekb@azimuthotels.com< /p>

Payment can be made either in cash or by credit card, unless the terms of the rate provide for payment before check-in.

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If it is necessary to duplicate the receipt, the guest can inform the receptionist about this. If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia - rubles.

This is due to the fact that the "Best Price of the Day" rate is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Promotions are periodically held on external resources, and in rare cases the price is lower there. But most often the site is a guarantee of the best price, especially for members of the loyalty program AZIMUT Bonus

Dynamic pricing depends on hotel occupancy, day of the week, major events at the hotel.

Yes, you will find the QR code on all receipts from the hotel.

The cost of a night's stay is indicated per room. This amount depends on the number of guests indicated at the time of booking. Breakfast is included.

Yes, this is possible subject to payment of accommodation upon check-in by guests staying in the same room. Before paying, please inform the reception about the desire to split the payment.

For a rate that does not require prepayment, no. You will be given a link to pay, and payment can be made directly at the reception desk. Advance payment is required only if the guest wants to guarantee the reservation or according to the terms of the rate, payment must be made at the time of booking.

To pay by bank transfer, send a request to reservations.ekaterinburg@azimuthotels.com and specify the company details in it. We will issue you an invoice for payment.

There is no resort tax in Ekaterinburg.

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest (for example, a pet or use of a minibar).

Azimut City Hotel Ekaterinburg Airport accruals for accommodation with breakfast do not include VAT. Other services (rental of halls, parking, catering services, laundry, etc.) include VAT - 20%.

There are no more mandatory fees from the hotel side. However, some hotel services are provided for an additional fee (for example, lunch or dinner, laundry services, late check-out or early check-in, etc.), so we ask you to clarify the possibility of their provision and cost in advance.

Refunds by card in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

The guest can change the category of the room in the Personal Account, subject to booking through the site. When booking by phone or email, changes are made by phone or email. If you want to change the room category upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. For members of the loyalty program, separate conditions apply and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge. Changing the category of a room is possible if there are rooms of the desired category on the requested date.

If the tariffs conditions allow it, you will be refunded the cost of unused nights. Refunds are made in the same way you made the payment.

You can cancel the booking yourself in your personal account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly, its contact phone number and mail are listed in the "Contacts" section on the site.

The amount of the late cancellation fee depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation.

For non-guaranteed (no pre-payment) confirmed bookings, if the guest does not specify an exact time of arrival, the booking may be canceled after 6 pm on the date of arrival local time. Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

You can change the booking dates in the same way as you booked the accommodation, that is, in your account, through the reservation department, by requesting the agency through which the booking was made.

The guest can change the category of the room in the Personal Account, subject to booking through the site. When booking by phone or email, changes are made by phone or email. If you want to change the room category upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. For members of the loyalty program, separate conditions apply and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge. Changing the category of a room is possible if there are rooms of the desired category on the requested date.

Early check-in is subject to availability. When booking in advance and with the need for an early check-in (from 6 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the rate "Best Rate of the Day"; in case of early check-in from 12 am to 6 am, the guest pays 100% of the cost of the previous day's stay in the room of the selected category at the rate "Best price of the day", in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated November 18, 2020 No. 1853 "On approval of the Rules provision of hotel services in the Russian Federation» AZIMUT Bonus program participants can actually be provided with free early check-in from 9 am subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the cost of the room per day will be charged at the rate "Best Rate of the Day". on the day of departure. If the guest plans to stay in the room after 6pm, 100% of the daily rate will be charged. AZIMUT Bonus program members, late check-out until 4 pm, subject to availability, is provided free of charge. If you check in for part of the day, take advantage of the special offer - the rate for 10 hours. It involves staying in a room of the selected category for no more than 10 hours, while check-in is possible at any time convenient for you.

For accommodation at the hotel, the Guest presents a passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

No. Check-in is possible only with a passport of a citizen of the Russian Federation. For children under 14, a birth certificate is required.

No, all guests staying in the room must present their passport.

The hotel staff will be able to find your booking by last name and first name.

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, the hotel staff must present an identity document upon check-in

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied.< /p>

Checking in the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

Check-in starts at 2 pm, the reception desk is open around the clock. The possibility and conditions of early check-in must be known in advance by the contact number of the hotel +7 (343) 272 65 55 or the email address of the reservation department reservations.ekaterinburg@azimuthotels.com

Yes, the hotel offers free luggage storage, ask the receptionist.

Yes, we welcome guests around the clock. But if the conditions of your rate require cancellation of the reservation at 6 pm on the day of arrival, we recommend that you pay the reservation fee in the amount of the first day or the entire period of stay. Payment methods can be clarified by calling +7 (343) 272 65 55 or by reservations. ekaterinburg@azimuthotels.com

A high-speed train runs from the railway station. There is also a direct bus. You can use taxi services. Travel time is about 30–40 minutes depending on traffic.

AZIMUT City Hotel Ekaterinburg Airport is located near the airport and is connected to it by a covered warm passage. 5 minutes walk to the left from the exit from the arrivals area - and you are at the hotel.

The distance from the railway station of Ekaterinburg to AZIMUT City Hotel Airport Ekaterinburg is 22 km, the journey will take approximately 30-40 minutes, taking into account possible traffic jams. The high-speed train will take you to the airport in 20 minutes. The hotel is located directly at the airport and is connected to it by a covered warm passage. You can walk from the arrivals area to the hotel in less than 5 minutes.

The nearest bus stop is located in front of the hotel on the station square.

You can get to the city center by taxi. The duration of the trip is about 20 minutes. Bus № 65 also departs from the station square.

You can get to the city center by taxi in 20 minutes. Ekaterinburg is one of the most compact million-plus cities. Most of the sights are concentrated within walking distance from each other.

The hotel is located directly at the airport. It is connected to the airport by a covered warm walkway. The way to the hotel on the transition from the arrivals area will be less than 5 minutes.

The hotel is located at the airport. Transfer is not necessary.

The hotel has outdoor parking and an underground garage. At the entrance to the parking lot, a barrier is installed, press the bell button on the barrier and take a parking card. For guests staying at the hotel, underground parking is provided as a compliment. The card is reset when leaving the hotel.

There is no charge for private parking of hotel guests during the stay.

Parking is subject to availability. But more often than not, except for very large events at the hotel, it will not be difficult for you to find a free place. For guests staying at the hotel, underground parking is provided as a compliment.

There is no separate parking for motorcycles at the hotel, you can use the hotel's public car park.

There is no special parking for a bicycle at the hotel, but you can leave it in our luggage storage (contact the reception desk).

Yes, for this, please contact the reception or contact us by e-mail.

Calls to mobile phones, long distance and international calls are chargeable. To make paid calls, it is recommended to leave a deposit upon check-in. Payment is due upon departure.

To call a mobile number: dial 8 - operator code - subscriber number, for example 8-912-64-34-xxx

To make a long-distance call: dial 8 - area code - subscriber number, for example, in St. Petersburg xx

To make an international call: Dial 8 - 10 - country code without 0 - area code - subscriber number, for example: a call to Germany to +491234567xx should be made as 8-10-491234567xx

The hotel does not have a currency exchange office.

There is a gym with professional Technogym equipment in the hotel building on the 9th floor. The hall is open from 7 am to 10 pm. For guests staying at AZIMUT City Hotel Ekaterinburg Airport, visiting the hall is free of charge. A doctor's note is not needed.

No, the hotel does not have a pool.

No.

Yes, the architecture of the hotel is adapted for people with limited mobility. There is a well-lit stairless entrance to the hotel with sliding doors. On the 1st and 2nd floors there are special washrooms. Elevators and conference rooms are wheelchair accessible and wheelchair accessible. There are 2 comfortable rooms to accommodate people with limited mobility.

Yes. There are 3 modern elevators for our guests.

Our hotel does not provide tour services. But we can help you find the information you need or recommend trusted hotel partners who provide excursion services.

The AZIMUT City Hotel Ekaterinburg Airport has 9 floors, rooms are located from the 3rd to the 9th floors, a gym is located on the 9th floor. On the 1st and 2nd floors there is a lobby bar, a restaurant and conference rooms.

You can call the reception:

From number - 100

Mobile +7 (343) 272 65 55

The WiFi network is called AZIMUT Wi-Fi Free. You must enter your cell phone number in the appropriate field.

Calls to mobile phones, long distance and international calls are chargeable. To make paid calls, it is recommended to leave a deposit upon check-in. Payment is due upon departure.

To call a mobile number: dial 8 - operator code - subscriber number, for example 8-912-64-34-xxx

To make a long-distance call: dial 8 - area code - subscriber number, for example, in St. Petersburg 123-45-xx you need to dial as 8-812-123-45-xx

To make an international call: Dial 8 - 10 - country code without 0 - area code - subscriber number, for example: a call to Germany to +491234567xx should be made as 8-10-491234567xx

The hotel's car rental office is located on the 2nd floor, and you can also use the car sharing and car rental services located at the airport.

Yes. Laundry services can be ordered by calling extension number 100. To place an order, fill out the form and put things in a special bag. All this you will find in your room in the closet.

Laundry hours are from 8 am to 8 pm. The service is performed within 24 hours. For an urgent order (3 hours), an additional fee is charged according to the price list. If you want to iron your own clothes, the ironing room is located on the 9th floor.

Yes, the hotel has received numerous regional and federal awards. Information can be found on the hotel page. Also in the lobby, next to the reception desk, there is a showcase with all the main awards.

Information you will find:

on the official website of AZIMUT Hotels;

at the reception staff;

in the guest book in your room;

by phone from the room by dialing 100;

by calling from a mobile +7 (343) 272 65 55

Smoking areas are located to the right and left of the main entrance to the hotel. The hotel is non-smoking and has smoke detectors. If the fact of smoking is found in the room, a general cleaning is carried out, its cost is 10,000 rubles, this amount will be included in the cost of living for a guest who violated the rule.

Accommodation with pets is possible upon agreement with the hotel administration, for an additional fee - 1800 rubles per day (pets weighing up to 8 kg). Your pet is provided with a special bedding and food bowl. Please let us know in advance if you plan to bring your pet to the hotel.

Sberbank ATMs are located in the airport terminal building 100 meters from AZIMUT City Hotel Yekaterinburg Airport. They are open 24 hours a day.

Yes. Use the business corner with a computer and internet access if you need to work, send email, print tickets or share photos from your trip on social media. The services of the business center with the lobby are free for hotel guests at any time.

Allowed at any time. The cost of breakfast for guests not staying at the hotel is 1200 rubles. There is also a sunlight restaurant on the 2nd floor and a 24-hour Jazz bar on the 1st floor.

The rooms have air conditioning (no heating function). The guest can adjust the intensity of blowing and temperature within 3С°.

Each room has an electric kettle, two cups, two glasses and a tea set: black and green tea bags, instant coffee, sugar.

The rooms have toiletries: shampoo, shower gel, soap. If you need additional personal hygiene products or other household items necessary for a comfortable stay, please contact the hotel staff at number 100, we will deliver them to your room.

Contact the reception at 100 for a disposable shaving kit.

Internet is free for guests and is available throughout the hotel. To register in the network, you need to select the AZIMUT Wi-Fi Free network and then enter your cell phone number.

Only HDMI ports work on TVs in our hotel rooms.

Yes, just call the reception at 100.

The rooms are located from the 3rd to the 9th floor of the hotel. They differ in area, number of beds, set of furniture, colors (yellow or red), view from the window.

Standard single has an area of 24m2. Standard double - 24m2. Studio room - 31m2, up to 3 beds. Two-room suite - 38 m2 for up to 4 beds. Two-room Superior Suite with balcony 56 m2 for up to 4 beds.

Yes. The hotel provides 2 special comfortable rooms for people with limited mobility.

The hotel itself is non-smoking, and the rooms are equipped with smoke detectors. But you can smoke outside. There are ashtrays to the right and left of the main entrance to the hotel.

Lighting candles is prohibited by fire safety requirements, smoke detectors are installed in the rooms.

Connecting rooms are rooms connected by a door. Very comfortable for a large family. Accommodation in adjacent rooms allows you not to go to the common corridor and use the connecting door. Thus, 2 one-room suites can be transformed into a two-room suite.

The beds in the rooms are 90x200 cm. In the rooms with a king bed (double bed), the size of the bed is 180x200 cm.

Yes, there are toilets in all hotel rooms.

There is a bathtub in most Superior and Deluxe rooms. A bathtub is available in all two-room Penthouse suites. Two-room suites of the Lux category are equipped only with a shower cabin.

Yes, you will find it in the bathroom.

On request, we can bring an iron and ironing board to the room, contact the reception from the room by calling 100. There is an ironing room on the 9th floor of the hotel.

Each room has a small refrigerator with a minibar to cool drinks.

There are no freezers in the rooms.

Yes, all rooms have electronic safes. Their use is free. You will find the instructions on the safe, and if you have any problems with the operation, you can contact the hotel staff at number 100.

There is a balcony in the Superior Suite rooms on the 9th floor.

There are no washing machines in the rooms. But the hotel has a laundry service. Laundry services can be ordered by calling extension number 100. To place an order, fill out the form and put things in a special bag. All this is presented in your room in a wardrobe. Laundry hours are from 8 am to 8 pm. The service is performed within 24 hours. Rush orders (3 hours) will be charged extra.

No.

Yes, the rooms have an electric kettle, cups and tea and coffee bags.

All rooms have slippers for each guest. Bathrobes are available in the Deluxe, Suite and Penthouse categories. Additional slippers can be borrowed on request: ask the receptionist by calling 100 from your room.

No, this is included in the room rate. You can ask for extra towels by calling reception 100, it's free.

Rooms are cleaned daily.

The hotel has a Sunlight restaurant and a 24-hour Jazz bar. Accommodation includes breakfast. The nearest grocery stores are located in the village of Koltsovo (5 minutes by taxi or 20 minutes on foot).

There is no separate halal menu. It is possible to develop a halal menu upon prior request.

Yes, you can get acquainted with it in the lobby bar of our hotel and in the Sunlight restaurant. There is also a QR code with a link to the menu in each room.

There is no special vegetarian menu at the hotel, but the main menu has vegetable salads and main vegetable dishes. If guests have a food allergy, they can report this when ordering a dish and the allergenic product will be removed or offered to the guest with safe alternative dishes.

Yes, you can order by calling the bar on 155.

Breakfast buffet runs from 6 to 11:00 am at the Sunlight restaurant. The cost is 1200 rubles. Children under 12 years of age receive breakfast free of charge. The cost of breakfast for children over 12 years old is 1200 rubles.

You can include a complex lunch (900 rubles) and dinner (900 rubles) in the price of your stay. The cost is the same for adults and children. Lunch from 1pm to 4pm. Dinner from 7 pm to 10 pm. The format of the included lunches and dinners is a set menu, which presents dishes to choose from. You can also eat from the A la carte menu (in the Jazz bar around the clock) or order food in the room (around the clock).

The hotel has its own Sunlight restaurant, open from 06 to 11:00 am for breakfast, from 01:00 pm A la carte. The cost of a complex lunch or dinner is 900 rubles. In the Jazz bar on the 1st floor you can order A la carte dishes around the clock. You can also order food and drinks A la carte in your room. Room service is available around the clock and free of charge.

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied.< /p>

Checking in the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

The hotel has a children's menu, a children's corner and high chairs.

Children under 12 without extra bed stay free of charge in their parents' room. Extra bed costs 1800 rubles per day (breakfast included). A playpen is provided free of charge subject to availability. Please let us know in advance that you are traveling with a child.

Breakfast for children under 12 is free of charge when included in the parent's basic rate. For a family with 2 or more children, we offer Lux and Superior Suite with several rooms.

There is no playground in the immediate vicinity of the hotel. In the warm season, guests have at their disposal a green lawn and sun loungers at the Jazz bar.

There is no separate children's room in the hotel, but there is a children's corner in the sunlight restaurant.

There is no special room for prams in the hotel. But you can place a stroller in the luggage room on the 1st floor. Please contact the reception desk.

Yes, you can. Check-in at the hotel of minors who have reached the age of 14, in the absence of being next to them by legal representatives, is carried out on the basis of documents proving the identity of these minors, subject to the consent of legal representatives (one of them).

To register a citizen of another state at the reception desk, you must provide a passport, visa (if required), migration card. Guests can pick up the registration the next day after arrival.

The staff of the AZIMUT international network speaks at least Russian and English.

There is no visa support service at the hotel, but the booking confirmation can serve as a voucher.

For clarification, you can contact the sales department at sales.ekb@azimuthotels.com or +7 (343) 272 65 55

Yes. For newlyweds and those who have a birthday, we provide a compliment from the hotel. Please contact the Reservation Department for details. If you want to prepare a gift/surprise from yourself, you can also contact the Reservations Department in advance reservations.ekaterinburg@azimuthotels.com

Yes, you can hold a celebration in one of our halls, you can accommodate the newlyweds and guests in our hotel. To clarify the possibilities, please contact the sales department sales.ekb@azimuthotels.com or call +7 (343) 272 65 55

Yes, we have various venues for conferences, we help organize events of any format and provide meals for participants.

You can preview the description of our conference facilities in the Events section and then send a request to our sales department sales.ekb@azimuthotels.com for details and pricing.

Loyalty program discount AZIMUT Bonus is provided only when booking on our official website in the Personal Account.

You can activate your account and confirm participation in the loyalty program AZIMUT Bonus in the welcome letter that we will send to your email after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned during 365 days: Bonus, Silver, Gold, Platinum. Each status allows a member of the loyalty program to take advantage of the privileges in the hotels of the AZIMUT network participating in the program*.

For a detailed list of privileges, see AZIMUT Bonus Benefits These privileges can only be used by the program participant AZIMUT Bonus in whose name and surname the Personal Account on the website and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the loyalty program AZIMUT Bonus

No, two people cannot use the same AZIMUT Bonus card. The loyalty card AZIMUT Bonus is strictly personal and cannot be transferred to another person.

Saving your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated. There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights.

Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights.

Gold status: from 150,000 points and/or 30 nights.

Platinum status: from 300,000 points and/or 50 nights.

If within 12 months from the date of Silver, Gold or Platinum status you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you will keep your current status for another 12 months.

So when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned. You can track your balance of points and nights in your Dashboard.

You can use AZIMUT Bonus points by choosing a rate for points on the site and paying the full cost of your stay with them. In addition, members of the loyalty program receive a number of hotel services at a discount or free of charge upon arrival at AZIMUT hotels, depending on the status in the program. More details in the section AZIMUT Bonus

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website.

Platinum loyalty program members can receive a 20% discount at the hotel bar if they close their room number account by indicating the program member number in advance AZIMUT Bonus