Murmansk

Unfortunately, it is not possible to guarantee a booking with the view you are interested in. However, you can leave your wishes for preferable booking.

In AZIMUT Hotel Murmansk 4 * all rooms have a large double bed. Rooms except for the Executive Apartments are transformers (two separate beds or one large double bed are possible).

Triple accommodation is provided with the installation of an extra bed - 1600 rubles per day per person. Children under 12 years old are accommodated free of charge if they share the same bed with their parents (without breakfast).

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program*

*When staying in A-Hotels, they are not charged even when booking on the official website.

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

If rooms are available, you can make a reservation at any time convenient for you and in any way convenient for you. For early bookings from (3 to 14 days depending on the season and hotel occupancy), you get a discount on accommodation. We also recommend booking in advance due to occasional high occupancy and large events at our hotel.

This is possible if you book through the hotel's website or booking service. When checking into the hotel, you must provide this information to the employee or make changes to the reservation in advance by phone or mail. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

Non-guaranteed reservations are subject to cancellation after 6 pm.

We recommend you to guarantee your booking by paying for the first night of your stay.

To pay for the reservation by bank transfer, please send a request with details to our email address reservations.murmansk@azimuthotels.com

There is no resort tax in Murmansk.

Unfortunately, the hotel does not have a currency exchange office.

The price includes accommodation and a visit to the sports club. You can read a detailed description of the services in the description of the tariff you have chosen.

For the tariff that does not require prepayment, no. Prepayment can be made using the link for payment, it can be requested by phone or e-mail of the hotel reservations.murmansk@azimuthotels.com

All accruals at AZIMUT City Hotel Murmansk include VAT at the rate of the current legislation.

There are no mandatory fees from the hotel. However, some hotel services are available at an additional cost (for example, breakfast, laundry and dry cleaning services, late check-out), so we ask you to check the availability and cost in advance.

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia - rubles.

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

The cost of a night's stay is indicated per room. This amount depends on the number of guests if breakfast is included in the rate (as well as half board meals, event tickets, etc.).

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

Yes, you will find the QR code on all receipts from the hotel.

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest.

You can cancel the booking yourself in your Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone or e-mail

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

For non-guaranteed (no pre-payment) confirmed bookings, if the guest does not specify an exact arrival time, the reservation may be canceled after 6 pm on the date of arrival local time.

Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

You can change your booking dates by calling 8 (8152) 55 03 52 or upon request by e-mail to reservations.murmansk@azimuthotels.com.

This can be done both by phone, which is listed in the "Contacts" section on the website or directly at the reception upon check-in.

Standard check-in time at the hotel is 2 pm. On the possibility of early check-in, you need to clarify the information on the contact number of the hotel.

Yes, the hotel offers luggage storage. The service is provided free of charge 24/7. For more information, ask the receptionist.

Yes.

Early check-in service is subject to availability. When booking in advance and with the need for early check-in (from 2 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the rate "Best Rate of the Day"; for early check-in from 12 am to 2 am – the guest pays 100% of the cost of the previous night's stay in the room of the selected category at the rate "Best Price of the Day", in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated November 18, 2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the cost of the room per day is charged at the rate "Best Rate of the Day" on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, the late check-out service until 4 pm is provided free of charge, subject to availability.
 

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

No, passport must be presented by all guests staying in the room

The hotel staff will be able to find your booking by last name and first name.

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

No. Check-in is possible only with a passport of a citizen of the Russian Federation. Children under 14 require a birth certificate

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and the consent of legal representatives (one of them).

You can walk from the railway station. It will take about 20 minutes at a leisurely pace. From the airport you can take bus number 106 to the stop "5 corners". You can also take a taxi.

The train station is 300 meters from the hotel. The road to the airport takes about 30–40 minutes.

The nearest public transport stops are located in the immediate vicinity of the hotel, 50-100 m.

The hotel is located on the central square, in the very center of the city.

Memorial "To the Defenders of the Soviet Arctic during the Great Patriotic War" ("Alyosha") — memorial complex in the Leninsky district of the city of Murmansk: from 17 minutes by car (3.4 km).

Marine Station and Nuclear Icebreaker "Lenin" - walk 19 minutes (1.6 km).

Monument to the cat Semyon, from 13 minutes by car (3.3 km).

Murmansk Regional Art Museum, st. Comintern, 13 walk 3 minutes (600 m).

The hotel provides a shuttle service. The cost depends on the class of the car and extra services (meeting with a sign, etc.), for example, an economy class transfer when paying to the driver will cost 1600 rubles.

Yes, there is. The transfer must be ordered three hours in advance by contacting the reception, the cost is 1600 rubles.

The hotel has an open, unguarded parking with a barrier, the cost for living guests is 200 rubles / day. For non-resident guests 20 minutes free of charge, subsequent hours 100 rubles

Yes.

Parking is subject to availability, no pre-booking.

Yes, parking costs RUB 200 per day for hotel guests.

There is no special parking for motorcycles, but guests can leave their vehicle in the parking next to the hotel.

There is no dedicated bike parking at the hotel.

Yes, our hotel has specially equipped rooms, toilets and ramps.

For our guests there are 4 modern elevators running from the 1st to the 17th floor.

Pets are not allowed in our hotel.

A 3-minute walk to the addresses: st. Vorovskogo, 4/22 and st. Leningradskaya, 20/3.

Our hotel does not provide excursions/transfers.

17 floors.

Unfortunately, it is not possible to stay with a cat in our hotel.

You can call the reception: from the room - 0, from your mobile +7 (8152) 55 03 51

The Wi-Fi network is called Azimut Wi-Fi Free. You must enter the room number and last name in Latin.

There is no car rental office at the hotel, but you can rent a car from one of the nearby companies.

Yes, a sheet with a list of laundry services, service times and prices is located in each room in the closet.

Yes. You can work in the lobby: there are comfortable sofas with tables. A desk, power socket and Wi-Fi access are also available in all rooms.

Allowed, at any time. The cost of breakfast for guests as of February 2022 is 950 rubles.

Information can be found on the official website,

at the reception staff;

by phone from the room by dialing 0.

Smoking area is located next to the hotel. The hotel is non-smoking and there are smoke detectors.

Of course, for this, please contact the reception desk or contact us by e-mail.

This service is not provided. You can call, for example, via Whatsapp by connecting to the Internet via free WiFi.

Yes, you can find information on the hotel page, and we announce new awards in the AZIMUT Life section

Our rooms are not air-conditioned.

Each room has an electric kettle, two mugs and two glasses and a tea set: black and green tea bags, instant coffee, sugar. Dishes are available in the rooms of the category "Apartments" and "Executive Apartments".

The rooms have toiletries, shampoo, shower gel, soap.

Shaving accessories are available in the Apartments category. If you are staying in rooms of other categories, please contact the reception desk to get a one-time kit: a razor + shaving cream.

For hotel guests, the Internet is free and available throughout the hotel. To register in the network, you must select the Azimut Wi-Fi Free network and then enter the guest's last name and room number.

TV in the room do not have this feature.

Yes, just call the reception at number 0.

Superior has an area of 21 sq.m.

Junior Suite is larger than Superior's area. The space of the room is divided into a sleeping and living area with upholstered furniture.

Apartments even larger: 39 sq.m. Two-room apartment with a living room, 2 bathrooms and a kitchen.

Yes, the hotel has rooms equipped for people with limited mobility. To stay in it, you need to make a request to the reservation department.

The hotel itself is non-smoking, and the rooms are equipped with smoke detectors. But you can smoke on the street near the hotel, in a special area.

Lighting candles is prohibited by fire safety requirements, smoke detectors are installed in the rooms.

We do not have interconnecting rooms.

Beds have dimensions: 0.90m. x 2.0m. and 1.8m. x 2.0 m., equipped with high-quality mattresses of medium hardness.

Yes, there are toilets in all hotel rooms and are finished with high-quality sanitary ware. Some suites have two bathrooms.

In the rooms of the category "Apartments" and "Executive Apartments" there are baths.

Yes, you will find it in the bathroom.

The room has a small fridge with a minibar to cool drinks.

There are no freezers in the rooms.

Yes, all rooms have electronic safes. Use them for free. You will find the instructions on the safe, and if you have any problems with the operation, you can contact the hotel staff.

No, but panoramic views of the city can be enjoyed from the windows of the rooms on the higher floors.

There are no washing machines in the rooms. But the hotel offers laundry services, you will find the cost on a sheet in the closet.

There is no cable TV, only regular channels.

Yes, the rooms have an electric kettle, cups and tea and coffee bags.

No, this is included in the room rate. You can ask for extra towels by calling reception 0, it's free.

Cleaning is done daily. Additional cleaning is carried out on request and costs 1000 rubles. To order it, you need to call the reception desk 0.

Yes, all rooms have slippers for each guest. Bathrobes are currently not available.

No. Irons and boards can be found in the ironing room on the 12th floor.

Breakfast buffet takes place from 7-11 a.m. at the Arktika restaurant. The cost is 950 rubles per adult. Children from 0-5 years old have breakfast free of charge. Children from 6-12 years old inclusive have a 50% discount on breakfast.

On the territory of the hotel there is our own restaurant "Arktika" (open from 7 am to 11 pm). As well as cozy DELI Café (works on weekdays from 8 am to 10 pm, on weekends from 10 am to 10 pm).

Shop "Perekrestok" located in 3 minutes from hotel in the "Volna" shopping and works around the clock

No, Halal food is not provided in our hotel.

Yes, of course. In our hotel, on the A la carte system, there is a restaurant: "Arktika" and DELI Café. The main menu includes dishes of European and Arctic cuisine.

On the territory of the hotel there is our own restaurant "Arktika" (open from 7 am to 11 pm). As well as cozy DELI Café (open weekdays from 8 a.m. to 10 p.m., weekends from 10 a.m. to 10 p.m.). The main menu includes dishes of European and Arctic cuisine.

The Arktika restaurant is vegan-friendly: for tourist groups that support vegetarianism, a special menu is offered that meets the basic needs of guests. If guests have a food allergy, they can report this when ordering a dish and the allergenic product will be removed or offered to the guest with safe alternative dishes.

Yes. Orders, including from the children's menu, you can make at number 0, the delivery cost is 200 rubles.

In the restaurant "Arktika" there is a children's menu and a high chair.

There is a fitness club "Status Club" in the hotel building; with sauna. For guests staying at AZIMUT Hotel Murmansk, visiting the club is free of charge. A doctor's note is not needed. The gym is open weekdays from 10 am to 10 pm, weekends from 10 am to 8 pm.

There is no swimming pool in our hotel.

There is no separate bath or sauna in our hotel. There is a sauna on the territory of the fitness club.

Only the fitness room is open at the hotel.

Children under 12 without extra bed stay free of charge in their parents' room. Extra bed costs 1600 rubles per day. Baby cot (under 3 years old) is free of charge, subject to availability. Please let us know in advance that you are traveling with a child.

Breakfast for children up to and including 6 years old is provided free of charge if included in the parent's basic rate. For children from 7 to 12 years old, there is a 50% discount for breakfast, it costs 500 rubles. For children 12 years and older, the cost of accommodation and meals is the same as for an adult.

There is no playground directly near the hotel. But about 200 meters, in Central Park next to the 5 Corners Square there is a playground, and you can take a walk with the family.

There is no separate children's room in the hotel.

There is no special room for prams in the hotel. But our staff will always help you find a convenient place for you to place the stroller.

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of documents proving the identity of these minors and the consent of legal representatives (one of them).

Contact the reservation department by phone or e-mail indicated on the site. The staff will send you the necessary documents.

Yes. For registration, a foreigner must provide a passport, a visa (if required), a migration card at the reception desk. Guests can pick up the registration the next day after arrival.

The AZIMUT international hotel network staff speaks at least Russian and English.

You can contact the manager via Conference.murmansk@azimuthotels.com Or fill out the booking form for the hall you are interested in here events and you will get an answer.

Yes. For newlyweds and those who have a birthday, we provide a compliment from the hotel. Contact the reservations department for details.

Yes, you can hold a celebration in one of our banquet halls, you can accommodate the newlyweds and guests in our hotel. To clarify the details, you can leave your contact details or contact the manager by phone +7 (960) 020 08 77 in any way convenient for you or write Conference.murmansk@azimuthotels.com

Yes, AZIMUT Hotel Murmansk is the leading congress hotel in the city, we help organize events of any format and provide meals for participants.

You can first read the description of our conference facilities in the section events And then send a request to our manager at Conference.murmansk@azimuthotels.com for more information and cost calculation.

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on our website and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the "Affiliate Programs" section.

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.