Voronezh

Yes, we welcome guests around the clock. But if the conditions of your rate require cancellation of the reservation at 6 pm on the day of arrival, we recommend making an advance payment in the amount of the first night or the entire stay. Payment methods can be clarified by calling +7 473 206 58 60 or voronezh@azimuthotels.com.

Unfortunately, our rooms are not adapted for guests with limited mobility. However, our hotel has ramps and lifts.

There are 2 elevators for guests.

The hotel does not provide such services.

The building has 11 floors, while the Garry Bar restaurant is located on the top floor.

You can call the reception:
From room - 1000
From mobile +7 473 206 58 60

The network is called AZIMUT Wi-Fi Free. To connect, enter the room number and guest's last name in Latin letters in the appropriate fields.

There is no car rental office at the hotel, but you can use car sharing services or rent a car from one of the nearby companies.

You can work in the lobby or in the restaurant area on the 1st floor.

Up to 11 pm allowed.

Information can be found on the official website www.azimuthotels.com, 
at the reception staff;
by phone from the room by dialing 1000;
by calling from your mobile +7 473 206 58 60.

The hotel is non-smoking and there are smoke detectors.

The rooms have air conditioning.

Accommodation with pets is possible upon agreement with the hotel administration, for an additional fee.

The cost of accommodation with animals in the A-Hotel BRNO Voronezh is 500 rubles per day. In AZIMUT City Hotel Voronezh 1,000 rubles per day.

For a stay of more than 3 days, the total cost of living for an animal is 3,000 rubles. All accommodation conditions are agreed with the administration before arrival.

Of course, for this, please contact the Front office or contact us by e-mail.

There is a gym on the 9th floor of the hotel. Open around the clock. The visit is free for guests, without a doctor's note.

No.

In addition to the fitness room, the hotel has a table tennis table.

No.

There is no children's menu in the restaurant. There is a high chair.

There is no playground directly near the hotel.

There is no separate children's room in the hotel.

There is no special room for prams in the hotel. You can leave them in our storage room on the 1st floor of the building.

Children under 12 without extra bed stay free of charge in their parents' room.
An extra bed costs 1500 rubles per day, you will find information about the number of extra beds when booking on the website.

Baby cot (under 3 years old) is free of charge, subject to availability. Please let us know in advance that you are traveling with a child.

Breakfast for children up to and including 6 years of age is provided free of charge if included in the parent's basic rate.
For children from 7 to 12 years old, there is a 50% discount for breakfast.
For children over 12 years old, the cost of accommodation and meals is the same as for an adult.

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest.

To pay by bank transfer, send a request to voronezh@azimuthotels.com and specify the company details in it. We will issue you an invoice for payment.

There is no resort fee in Voronezh.

There are no mandatory fees from the hotel. However, some hotel services are available at an additional cost (for example, breakfast or dinner, laundry service, late check-out, pets allowed), so we ask you to check the availability and cost in advance.

The hotel operates with VAT according to the simplified tax system. 

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia - rubles.

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

The cost of a night's stay is indicated per room. This amount depends on the number of guests if breakfast is included in the rate (as well as half board meals, event tickets, etc.).

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

With a tariff that does not require prepayment, no. You will be given a link to pay, and payment can be made directly at the reception desk.

Prepayment is required only if the guest wants to guarantee the reservation or according to the terms of the rate, payment must be made at the time of booking.

Yes, you will find the QR code on all receipts from the hotel.

We take a personal approach to loyal guests and provide special rates for longer stays.

At AZIMUT City Hotel Voronezh, when booking 8 or more nights, a fixed price is set with a discount, which depends on the load, season and other factors.

To clarify the cost of staying at AZIMUT City Hotel Voronezh from 8 nights, you can call +7 473 206 58 58 or email: voronezh@azimuthotels.com< /a>.

Yes. For bookings of 8 rooms or more, you can email voronezh@azimuthotels.com and an individual offer will be developed for you.

Unfortunately, there are no discounts for pensioners. However, you can book a room at the lowest possible cost on our official website by registering in the AZIMUT Bonus program.

It is not possible to redeem miles for hotel stays. You can earn Aeroflot Bonus miles for staying at AZIMUT hotels. You can read more about the terms of the partnership promotion in the section Our partners.

Yes. You can get acquainted with all partner programs that are available to all our guests in the section Our partners.

On the birthday, we give the guest a dessert as a compliment.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website.

Platinum members of the loyalty program can get a 20% discount at the Avenue restaurant on the first floor of the hotel, if they close the account for the room number by indicating the AZIMUT Bonus program member number in advance.

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on the website azimuthotels.com and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the section Affiliate Programs.

For clarification, you can contact the sales department at voronezh@azimuthotels.com

Or fill out the booking form in the Events section, and we will definitely answer you.

Yes. For newlyweds and those who have a birthday, we provide a compliment from the hotel. Contact the reservations department for details.

Unfortunately, we do not have banquet halls.

You can first read the description of our conference hall in the Events section. And then send a request to our sales department at voronezh@azimuthotels.comfor more information and a quote.

Yes. For registration, a foreigner must provide a passport, a visa (if required), a migration card at the reception desk. Guests can pick up the registration the next day after arrival.

The hotel does not provide one-time visa support.

The AZIMUT Russian hotel network staff speaks at least Russian and English.

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

For a non-guaranteed (no advance payment) confirmed booking, if the Guest did not indicate the exact time of arrival, the booking may be canceled after 6 pm on the date of arrival local time. Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.