Ufa

Payment can be made both in cash and by credit card, unless the terms of the tariff provide for payment before check-in

Confirmation of a successful payment is a check that comes to the e-mail after booking, along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

This is due to the fact that the reception provides the "Best Rate of the Day" rate, which may differ from promotions and rates when booking on the official website.

The room tarif is indicated on the website per day. It may vary depending on the number of guests entering the room, including children. For a correct calculation, you must specify the number of nights and the number of all guests staying in the room.

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

With a tariff that does not require prepayment, no. You will be given a link to pay, or you can pay directly at the reception desk.
Please note that non-guaranteed (i.e. no pre-payment) bookings will be automatically canceled after 6 pm on the day of arrival
 

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest (for example, a pet).

To pay by bank transfer, send a request to reservations.ufa@azimuthotels.com and indicate the details of the company in it. We will issue you an invoice for payment.

You can cancel the booking in your Personal account on the website, subject to the cancellation deadlines for the rate you have chosen, or contact the hotel by phone +7 (347) 235 90 00 or by e-mail: reservations.ufa@azimuthotels.com

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation.

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

Non-guaranteed (i.e. no pre-payment) bookings will be automatically canceled after 6 pm on the day of arrival.

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal account, through the reservation department, by requesting the agency through which the booking was made.

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or e-mail, changes are made by phone or e-mail. If you would like to change your room category upon check-in, please inform the Guest Services staff. When upgrading the room category, you must pay the difference between the booked category and the one you want to check in, according to the "Best Rate of the Day" rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

Check-in usually starts at 2 pm, the guest service is open around the clock. You need to find out about the possibility and conditions of early check-in in advance by calling +7 (347) 235 90 00 or by e-mail at reservations.ufa@azimuthotels.com

Early check-in service is subject to availability. When booking in advance and with the need for early check-in (from 9 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the Hotel Rate; for early check-in from 12 am to 9 am – the guest pays 100% of the cost of the previous night's stay in the room of the selected category according to the Hotel Rate, in accordance with paragraph 27 of the Decree of the Government of the Russian Federation of November 18, 2020, No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation". Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the room rate per day is charged at the hotel rate on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, late check-out until 4 pm is provided free of charge, subject to availability.

Yes, the hotel has free luggage storage, please contact the guest service representative

Yes, we welcome guests around the clock.

For accommodation at the Hotel, the Guest provides an identity document in accordance with the legislation of the Russian Federation, including:
- a passport of a citizen of the Russian Federation, proving the identity of a citizen of the Russian Federation on the territory of the Russian Federation;
- a passport of a citizen of the USSR, proving the identity of a citizen of the Russian Federation, until it is replaced within the prescribed period with a passport of a citizen of the Russian Federation;
- birth certificates - for a person under the age of 14;
- a passport of a citizen of the Russian Federation, proving the identity of a citizen of the Russian Federation outside the Russian Federation, for a person permanently residing outside the Russian Federation;
-temporary identity card of a citizen of the Russian Federation;
- a passport of a foreign citizen or another document established by federal law or recognized in accordance with an international treaty of the Russian Federation as a document proving the identity of a foreign citizen;
- a document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as a document proving the identity of a stateless person;
-permits for temporary residence of a stateless person;
- residence permit of a stateless person.
The hotel staff is not allowed to accept a driver's license as proof of identity.

No, passport must be presented by all guests staying in the room

The hotel staff will be able to find your booking by last name.

Yes. To check into the hotel of minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as a written consent (in free form, not notarized) of legal representatives (one of them) a child to accompany. Check-in at the hotel by minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and written consent (in free form, not notarized) of legal representatives (one of them).

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, the hotel staff must present an identity document upon check-in

1) By public transport from the "Gorsovet" stop, located 50 meters from the Hotel (on the same side of the road);
2) By taxi, if necessary, the staff of the guest service will help you call a taxi;
3) You can always use the 2GIS navigator, or Yandex Maps, this option will not let you get lost in the area.

Individual transfer (meeting at the airport with a name plate) airport - AZIMUT City Hotel Ufa costs 1500 rubles

The hotel has an open unguarded parking, it is free for hotel guests. At the entrance to the parking lot, a barrier is installed, it contains the security phone number, please call it, clarify that you are a hotel guest and the entrance to the parking lot will be opened for you.

There is no charge for private parking of hotel guests.

Parking is subject to availability. But most of the time, except for big events at the hotel, it will not be difficult for you to find a free place.

No, the hotel does not have private parking for motorcycles, you can use the hotel's public parking.

Yes, we welcome guests around the clock.

Yes, 2 guest lifts

Allowed for living in AZIMUT City Hotel Ufa, the height of the animal is no more than 35 cm at the withers. Accommodation with pets is possible upon prior agreement with the hotel administration, for an additional fee - 700 rubles for the entire stay. It is necessary to leave a deposit of 5000 rubles, which we return after checking the room upon departure. Upon arrival, you must provide a veterinary passport of the animal with vaccinations

AZIMUT City Hotel Ufa has 8 floors, hotel rooms are located from floors 1 to 7, a gym is located on the 8th floor.

From room - 9111
From mobile +7 (347) 235 90 00

The Wi-Fi network is called AZIMUT Wi-Fi Free. You must enter the room number and last name in Latin in the fields.

Yes, you can work with a laptop in coworking - a new functional space located on the 1st floor of the hotel

Guests not registered at the hotel can stay in the room until 11 pm.

Information you will find:
on the official website of AZIMUT Hotels https://azimuthotels.com/ru/ufa/azimut-hotel-ufa
at the guest service staff;
in the guest book in your room;
by phone from the room by dialing 9111;
calling from mobile +7 (347) 235 90 00.

The smoking area is located next to the hotel. The hotel is non-smoking and has smoke detectors. In case of detecting the fact of smoking in the room, general cleaning is carried out, its cost is 7500 rubles, this amount will be included in the cost of the guest who violated the rule.

Yes, all hotel rooms are air-conditioned.

Yes. Laundry services are available at the hotel.
You can order laundry services by calling the extension number "9111".
To place an order, fill out the form and put things in a special bag —
all this is presented in your room.
Laundry hours are from 8 am to 8 pm.
The service is performed within 24 hours. Rush order (3 hours) will be charged
surcharge 50%.

The rooms have mugs and a tea station. Crockery can additionally be requested.

Rooms are stocked with toiletries. If necessary, you can request additional cosmetics or personal hygiene products from the hotel staff.

Cosmetic shaving supplies are available upon request.

Wi-Fi is free in all rooms and on site.

Yes

A corkscrew will be provided upon request.

Standard: rooms (non-renovated rooms on the 6th and 7th floors of the hotel) with an area of 17 m2. Recommended for Guests who rationally approach the choice of a hotel room.
The room has one or two beds.

Junior suite: rooms (non-renovated rooms on the 6th and 7th floor of the hotel) with an area of 33 m2. We recommend for guests traveling with families, triple accommodation is possible.
The room has a double bed transformer.

SMART Standard: Modern rooms of 17 m2 with a transformer bed, suitable for all categories of tourists.

SMART Junior Suite: Modern rooms with an area of 34 m2 with a transformer bed and a sofa. Ideal for business travelers who love to relax in comfort.

SMART Apartments: Comfortable two-room suites with an area of 51 m2 with a living room with a dining area. In the room: transformer bed, sofa, TV in every room. Ideal choice for businessmen and people traveling with family.

SMART Presidential: Three-room presidential apartment with an area of 89 m2: bedroom, living room and office. In the room: bed-transformer, TV in every room, kitchenette, conference table, bathroom with hydromassage. The choice of Guests who value comfort and the opportunity not to change their usual way of life on business trips.

You can find photos and descriptions of the rooms on the page of our website https://azimuthotels.com/ru /ufa/azimut-hotel-ufa

Yes, 1 number

No. The smoking area is located next to the hotel. The hotel is non-smoking and has smoke detectors. In case of detecting the fact of smoking in the room, general cleaning is carried out, its cost is 7500 rubles, this amount will be included in the cost of the guest who violated the rule.

No. Lighting candles is prohibited by fire safety requirements, smoke detectors are installed in the rooms.

There are no connecting rooms in the hotel. Pay attention to the following categories of rooms:

SMART Apartments: Comfortable two-room suites with an area of 51 m2 with a living room with a dining area. In the room: transformer bed, sofa, TV in each room.

SMART Presidential: Three-room presidential apartment with an area of 89 m2: bedroom, living room and office. In the room: bed-transformer, TV in every room, kitchen, conference table, bathroom with hydromassage.

In the rooms (except for Standard rooms) there are transforming beds, which, if the guest wishes, we can move apart and divide into two.
The rooms of the category SMART Apartments and SMART Presidential have transforming beds measuring 180x200 cm.
The rooms of the category SMART Standard and SMART Junior Suite have transforming beds measuring 160x200 cm.
The rooms of the Junior Suite category have beds measuring 180x200 cm.
In rooms of the Standard category, the size of the beds is 80x200 cm.

Yes, there are toilets in all hotel rooms.

We can bring an iron to your room upon request, please contact the reception from the room by calling 9111. There is an ironing room on the 5th floor of the hotel.

Each room has a small fridge with a minibar to chill drinks

No, there are no balconies in the rooms.

There are no washing machines in the rooms. But the hotel does offer laundry service.
You can order laundry services by calling the extension number "9111".
To place an order, fill out the form and put things in a special bag —
all this is presented in your room.
Laundry hours are from 8 am to 8 pm.
The service is performed within 24 hours. Rush order (3 hours) will be charged
surcharge 50%.

Cable TV is available in the hotel rooms.

Yes, the rooms have an electric kettle, tea and coffee cups and bags.

No, it is included in the room price. You can ask for extra towels by calling the reception desk 9111, it's free.

Rooms are cleaned daily.

Yes, you will find it in the bathroom.

Breakfast "Buffet" at the hotel from 7-11 am., the cost of breakfast is 750 rubles

Yes, you can include 700 RUB lunches and/or 900 RUB dinners in your stay.

The Bayram store is 50 meters from the hotel, where you can buy both groceries and household goods.
You can order from the A la carte menu in the lobby bar located on the 1st floor of the hotel, or use the 24-hour Room Service.
Also on the territory of the hotel there is a restaurant "Cheese factory" (entrance from prospekt Oktyabrya).

Hall "Assembly":
Breakfast "Buffet" (7-11 am),
lunches «Set-menu» or "Buffet" (12 pm -4 pm)
dinner «Set-menu» or "Buffet" (6 pm -10 pm).
The lobby bar is open 24/7.
On request, you can use the 24-hour Room Service

The hotel does not have a special vegetarian menu, but the main menu has vegetable salads and main vegetable dishes.
If guests have a food allergy, they can report this when ordering a dish and the allergenic product will be removed or offered to the guest with safe alternative dishes.

Yes, reservations can be made by dialing 9333 from the landline in the hotel room

There is no halal menu.

Yes

Yes, the gym is located on the 8th floor of the hotel and is open 24/7

No

No

Yes. To check into the hotel of minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as a written consent (in free form, not notarized) of legal representatives (one of them) a child to accompany. Check-in at the hotel by minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and written consent (in free form, not notarized) of legal representatives (one of them).

There are high chairs in the restaurant. There is no children's menu

Children under 12 stay free of charge in their parents' room.
A playpen is provided free of charge, subject to availability. Please let us know in advance that you are traveling with a child.
Meals for children under 12 years old are provided free of charge if included in the parent's rate.

No

There is no special room for prams in the hotel. But our staff will always help you find a convenient place for you to place the stroller.

Yes

Yes. To register a citizen of another state at the reception, you must provide a passport, visa (if required), a migration card, registration from a previous place of residence, if a foreign citizen stays in Russia longer than 7 working days. Guests can pick up registration the next day after registration.

No

Passport of a foreign citizen, migration card, visa (with a visa regime), registration from a previous place of residence, if a foreign citizen stays in Russia longer than 7 working days. Guests can pick up registration the next day after registration.

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your email after registration.
Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of the privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the "AZIMUT Bonus Benefits" section

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

* A-Hotels do not participate in the AZIMUT Bonus loyalty program

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on our website and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the "Affiliate Programs" section.

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

Maintaining your status in the loyalty program depends on how often you visit AZIMUT hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal account.

You can use AZIMUT Bonus points by choosing the tariff for points on our official website and paying the full cost of your stay with them. Read more at https://azimuthotels.com/en/bonus.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.