St.Petersburg

It is not possible to book a certain room with the view you are interested in, it is not possible on a certain floor. But when booking, you can leave wishes, which we will take into account as far as possible. This service is free.

Information about the number of places you can find on our website, in the description of the rooms. In the SMART Single and SMART Standard rooms, there is no possibility to install an extra bed.

Children up to 12 years old inclusive in AZIMUT City Hotel St. Petersburg stay free of charge in their parents' room, but without extra bed.

An extra bed costs 1100 rubles per day in any room category, except for SMART Single and SMART Standard.

Children under 6 years old are provided free of charge.

You can book a hotel room in several ways: by phone, e-mail, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program*

*When staying in A-Hotels, they are not charged even when booking on the official website.

You can find information about the booking in the confirmation sent to the e-mail you specified when booking, or in the Personal Account created on our website.

If rooms are available, you can make a reservation at any time convenient for you and in any way convenient for you. For early bookings from (3 to 14 days depending on the season and hotel occupancy), you get a discount on accommodation. We also recommend booking in advance due to occasional high occupancy and large events at our hotel.

This is possible if you book through the hotel's website or booking service. When checking into the hotel, you must provide this information to the employee or make changes to the reservation in advance by phone or mail. However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

Our guests will be the first to know about promotions and discounts that are available only on our website

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

For non-guaranteed (i.e., no pre-payment) confirmed bookings, if the guest does not indicate the exact time of arrival and does not warn in advance about the time of arrival, the room under the terms of the reservation may be canceled after 3 pm on the date of arrival local time. To guarantee your reservation, we recommend that you pay for the first night of your stay in accordance with the terms of your chosen rate.

To pay by bank transfer, send a request to SalesSPB@azimuthotels.com and specify the company details in it. We will issue you an invoice for payment.

You can exchange currency near the AZIMUT City Hotel St. Petersburg at the Sberbank branch. For more information, please contact the guest service representative.

The price includes standard accommodation and access to the fitness room on the 8th floor of the hotel. You can read a detailed description of the services in the description of the tariff you have chosen.

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest.

All accruals of AZIMUT City Hotel St. Petersburg include VAT.

There are no mandatory fees from the hotel. However, some hotel services are available at an additional cost (for example, breakfast, laundry and dry cleaning services, late check-out), so we ask you to check the availability and cost in advance.

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Payment is accepted only in the national currency of Russia - rubles.

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

Yes, you will find the QR code on all receipts from the hotel.

The cost of a night's stay is indicated per room. This amount depends on the number of guests if breakfast is included in the rate (as well as half board meals, event tickets, etc.).

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

With a tariff that does not require prepayment, no. You will be given a link to pay, and payment can be made directly at the reception desk.

Prepayment is required only if the guest wants to guarantee the reservation or according to the terms of the rate, payment must be made at the time of booking.

In accordance with the Federal Law dated July 29, 2017 No. 214-FZ “On conducting an experiment in the development of resort infrastructure” and the Law of St. Petersburg dated June 29, 2023 No. 419–81 “On the introduction of St. Petersburg resort fee" from 04/01/2024, persons over 18 years of age who plan to stay in accommodation facilities for more than 24 hours are required to pay a resort fee upon check-in in the amount of 100 rubles per day per person. The resort fee is extra and is not included in the accommodation price. Payment is accepted by card or cash. The list of privileged categories can be found on the official website of the St. Petersburg administration.

You can cancel the booking yourself in your Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone or e-mail

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

For a non-guaranteed (no advance payment) confirmed booking, if the Guest did not indicate the exact time of arrival, the booking may be canceled after 3 pm on the date of arrival local time. Guaranteed bookings are kept until 12 pm local time on the day following the date of arrival.

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

Yes, the hotel has free luggage storage, please ask a member of the guest service team.

Yes, we welcome guests around the clock. But if the conditions of your rate require cancellation of the reservation at 3 pm on the day of arrival, we recommend that you pay for the reservation in the amount of the first day or the entire stay.

Payment methods can be clarified by calling +7 (812) 740 26 40 or reservation@ azimuthotels.com

Early check-in service is subject to availability. When booking in advance and with the need for early check-in (from 2 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the rate "Best Rate of the Day"; for early check-in from 12 am to 2 am – the guest pays 100% of the cost of the previous night's stay in the room of the selected category at the rate "Best Price of the Day", in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated November 18, 2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation" Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the cost of the room per day is charged at the rate "Best Rate of the Day" on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, the late check-out service until 4 pm is provided free of charge, subject to availability.
 

No. We guarantee that the hotel does not transfer the personal data of the Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

For accommodation in the hotel, the Guest shows the passport of the Russian Federation, for children under 14 years of age, birth certificates are required.

No. Check-in is possible only with a passport of a citizen of the Russian Federation. Children under 14 require a birth certificate

No, passport must be presented by all guests staying in the room

Yes. To check into a hotel for minors under the age of 14, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and the consent of legal representatives (one of them).

Standardly check-in starts at 3 pm, the reception desk is open around the clock. You can find out about the possibility of early check-in by contacting the hotel's contact number or e-mail address of the reservation department.

From Moskovsky railway station you can get to the hotel by a direct red metro line (from Ploshchad Vosstaniya metro station to Baltiyskaya metro station).

From the metro station "Baltic". Focus on the sign "Exit to the city" and exit to the area of the Baltic Station. After the exit, turn left and walk along the Baltic Station to the pedestrian crossing. Cross the road and keep to the right until the nearest traffic light. After that, you need to cross the Obvodny Canal at the pedestrian crossing and move straight along Lermontovsky Prospekt. When you reach the intersection of Lermontovsky and Rizhsky prospects, cross the road and move further along Lermontovsky prospect. The hotel will already be visible, it remains only to reach the barriers (located on the left side) and enter the territory of AZIMUT City Hotel St. Petersburg. After that you will see a large staircase – this is the main entrance to the hotel.

From the metro station "Technological Institute". After exiting the metro, cross the street and move along the street. 1st Krasnoarmeyskaya to Izmailovsky prospect. If you go on the right side, you will see a pedestrian crossing and after it the Trinity Cathedral. Cross the road to the side of the cathedral and follow straight along Troitsky Prospekt. If you go on the left side, then the Trinity Cathedral will also serve as a guide, only it will be to the right across the avenue. In any case, go straight to the intersection with Lermontovsky Prospect. If you are walking on the right side of the avenue, go straight to the crosswalk, cross the street and turn left. If you are walking on the left side of – Go straight on the crosswalk and turn left. After that, you will see the high-rise building AZIMUT City Hotel St. Petersburg.

From Pulkovo Airport You can get by bus No. 39 and 39E to the metro station. «Moskovskaya» and further along the straight blue line to the metro station. "Technological Institute".

From Pulkovo Airport - 25 minutes by taxi (excluding traffic jams). From Moscow railway station - 15 minutes by taxi (excluding traffic jams).

At a distance of about 100 meters from the main entrance to the AZIMUT City Hotel St. Petersburg. If you need assistance, please contact the Guest Services staff.

1. By metro: from the station "Technological Institute" on a straight blue line to st. metro station "Nevsky prospect". From the station "Baltic" along the straight red line to st. metro "Ploshchad Vosstaniya".

2. You can call a taxi, the distance is 5 km.

3. You can always use the 2GIS navigator, this option will not let you get lost in the area.

...Trinity-Izmailovsky Cathedral - 5 min. on foot (450 m from the hotel);

Nikolo-Epiphany Naval Cathedral - 10 min. on foot (950 m from the hotel);

Mariinsky Theater - 15 min. walk (1.3 km from the hotel);

Bolshoi Drama Theater - 20 min. on foot (2.5 km);

Yusupov garden - 15 min. on foot (1.3 km);

St. Isaac's Cathedral - 20 min. on foot (2.5 km).

Yes, it's possible. We will be happy to order a taxi for you, with the possibility of meeting you with a driver with a sign. The cost of a taxi is determined by the operator (Petersburg Taxi 068).

Approximate cost of a trip with an average traffic load:

Pulkovo - 1200 rubles

Moskovsky railway station - 600 rubles

To order a taxi, please contact us by phone: +7 (812) 740 26 40

No, the hotel does not provide a shuttle service, but you can always call a taxi, and the receptionist can help with this. The cost of ordering a taxi is determined by the operator (Petersburg Taxi 068).

The first 15 minutes are free, then for guests staying at the hotel 1 hour – 100 rubles per day – 500 rubles. For other guests: 1 hour – 100 rubles per day – 1000 rubles (from 10th hours).

For a minivan, bus, limousine, etc. oversized transport, payment is charged at a double rate: 800 rubles per day or 200 rubles per hour.

Parking is subject to availability. But most of the time, except for very large events at the hotel, it will not be difficult for you to find a free place.

You can leave your motorcycle in any free parking space. The cost is 400 rubles per day or 200 rubles per hour.

You can leave your bicycle in the paid parking area of the hotel. Parking spaces are located opposite the barrier, near the large panoramic windows of A-Hotel Fontanka.

For more information, please contact the guest service employee at 1000 or mobile: +7 (812) 740 26 40 The service is free.

Yes, the public areas of the hotel are designed for the free movement of people with limited mobility. Also, AZIMUT City Hotel St. Petersburg has specially equipped rooms, toilets and ramps.

For our guests there are 6 modern elevators running from the 1st to the 18th floor.

Pets weighing up to 5 kg are welcome. A refundable deposit of 3,000 rubles is required upon check-in. The cost of living with a pet is 1500 rubles per day. The conditions and the possibility of pets staying at the hotel are discussed with the hotel administration before arrival.

There is a VTB ATM in the hotel building. The nearest ATM "Sberbank" is located at the address: St. Petersburg, Troitsky prospect, 7, 45 meters from the hotel building.

Yes, there is a concierge service on the first floor of AZIMUT City Hotel St. Petersburg. Also, to book a transfer/excursions/tickets, etc., you can contact the receptionist.

18.

You can call the reception:

From number - 1000

Mobile +7 (812) 740 26 40

The WiFi network is called Azimut Wi-Fi Free. You must enter the room number and last name in Latin letters in the appropriate fields.

Yes, it's possible. For more information, please contact Guest Services.

There is no car rental office at the hotel, but you can use car sharing services or rent a car from one of the nearby companies.

Yes, a sheet with a list of laundry services, service times and prices is located in each room in the closet.

You can work in the SMART lobby bar, where there are comfortable sofas and chairs with tables, sockets are available everywhere. Also, on the 1st floor of the hotel there is a business center with workplaces. A desk, power socket and Wi-Fi access are also available in all rooms.

Allowed, at any time. You can have breakfast, lunch/dinner at AVENUE restaurant during buffet hours. Breakfast: 7 am -11 am; Lunch: 1 pm -3 pm; Dinner: 7pm -9pm. And also relax in the SMART lobby bar (around the clock).

Information can be found on the official website,

at the front desk staff;

by phone from the room by dialing 1000;

by calling from a mobile +7 (812) 740 26 40

Smoking area is located next to the hotel. The hotel is non-smoking and there are smoke detectors.

Of course, for this, please contact the Front office or contact us by e-mail.

AZIMUT Hotel Nizhny Novgorod has been honoured with an award from Yandex «Good Place-2023». We will inform you about the new awards in the AZIMUT Life section.

Irons are not provided in the rooms, but you can iron things in specially designated places. Ironing stations are located in the corridors on each floor.

The rooms have air conditioning. The guest can adjust the intensity of the airflow.

The SMART Junior Suite and SMART Family rooms have tea stations, mugs and glasses. For SMART Standard rooms, we are happy to provide you with dishes and tea stations free of charge upon request.

The rooms have toiletries, shampoo, shower gel, soap.

Contact the reception desk to get a disposable kit: razor + shaving cream.

For hotel guests, the Internet is free and available throughout the AZIMUT City Hotel St. Petersburg. To register in the network, you must select the Azimut WiFi Free network. Next, you need to enter the room number and last name in Latin letters in the appropriate fields.

These functions are disabled.

Yes, just call the reception on 1000.

There are 4 room categories in AZIMUT City Hotel St. Petersburg:

SMART Single, area 14 sq.m. Equipped with a single bed with an orthopedic mattress. No possibility of double occupancy. Ideal for business trips.

SMART Standard, area 15 sq.m. Ergonomic rooms with transforming beds and comfortable orthopedic mattresses. There is a possibility of double occupancy.

SMART Family, with an area of 27 sq.m. Spacious double room. Offers all the amenities and comfort needed for families with children. Equipped with a double bed and a bunk bed for children.

SMART Junior Suite, 25 sq.m. Spacious comfortable rooms with comfortable guest and sleeping areas for guests who value personal space and the opportunity to work productively. Ideal for long stays.

AZIMUT City Hotel St. Petersburg has specially equipped rooms, toilets and ramps.

The hotel itself is non-smoking, and the rooms are equipped with smoke detectors. But you can smoke on the street near the hotel, in a special area.

There are no adjoining rooms. We will be glad to offer you rooms of SMART-Family (two-room) and SMART-Junior Suite (one-room or two-room) categories.

Beds have dimensions:

King bed 180x200;

Twin bed 90x200;

Double bed 160x200;

Single bed 140x200.

All beds are equipped with high quality medium firm mattresses.

Yes, there are toilets in all hotel rooms and they are finished with high-quality sanitary ware.

Yes, some rooms have bathtubs. If you need this number, please leave a comment during the booking process, contact us by phone: +7 (812) 740 26 40 or email: reservation@azimuthotels.com

Yes, you will find it in the bathroom.

In the SMART Junior Suite and SMART Family rooms there are mini-bars for cooling drinks. Some SMART Standard rooms are also equipped with mini-bars. If you need a room with a minibar, please contact us during the booking process by phone: +7 (812) 740 26 40 or by email: < a href="mailto:reservation@azimuthotels.com">reservation@azimuthotels.com

There are no freezers in the rooms.

Yes, all rooms have electronic safes. Using them is free. You will find the instructions on the safe, and if you have any problems with the operation, you can contact the hotel staff.

No, but panoramic views of the city can be enjoyed from the windows of the rooms on the higher floors.

There are no washing machines in the rooms. But the hotel offers laundry services, you will find the cost on a sheet in the closet.

Yes.

Tea stations are located in the SMART Junior Suite and SMART Family rooms. In SMART Standard rooms, we are happy to provide you with tea stations free of charge upon request.

Yes, all rooms have slippers for each guest. SMART Junior Suite and SMART Family rooms are equipped with bathrobes and slippers for each guest. And we are happy to provide you bathrobes free of charge upon request. To do this, you need to contact the guest service employee by calling 1000 from the number.

No, it's included in the room rate. You can ask for additional towels by calling Guest Service from your room on 1000.

Cleaning is done daily.

Lighting candles is prohibited by fire safety requirements, smoke detectors are installed in the rooms

Breakfast buffet takes place from 7 to 11 am at the AVENUE restaurant. The cost is 1000 rubles per adult. Children from 0-5 years old have breakfast free of charge. Children from 6-12 years old inclusive have a 50% discount on breakfast.

Shop "Pyaterochka" is located at 20 Troitsky Prospekt, 80 meters from the hotel.

We provide upon prior request.

Meals at the AVENUE restaurant are buffet style. In the SMART Lobby Bar you can order A la carte meals.

On the territory of AZIMUT City Hotel St. Petersburg there is a SMART lobby bar, where you can have a snack and a full breakfast, lunch / dinner, ordering dishes and drinks from the menu.

Avenue restaurant is located on the 1st floor. It welcomes guests and works in buffet style.

There is a panoramic restaurant F11 on the 18th floor.

You can check the menu by calling +7 (812) 740 26 40 or by visiting the restaurant you are interested in directly.

We provide upon prior request.

Yes. In order to use the Room Service, call from the number by phone 1616 or from your mobile: +7 (812) 740 26 40 The service fee for the service is 10% of order.

Children's menu available upon request. There is a high chair in the restaurant.

Lunch and dinner are buffet style. Opening hours: lunch from 1 to 3 pm; dinner from 7 to 9 pm. The cost is 1050 rubles per adult. Children from 0-5 years old have lunch/dinner free of charge. Children aged 6-12 inclusive receive a 50% discount.

There is a fitness room in the building of the hotel. For guests staying at AZIMUT City Hotel St. Petersburg, visiting the club is free of charge. A doctor's note is not needed. The gym is open daily from 7 am to 9 pm.

There is no swimming pool in AZIMUT City Hotel St. Petersburg.

The hotel has a sauna SPA complex. For guests staying at AZIMUT City Hotel St. Petersburg, visiting the sauna is paid as an additional service at the reception desk of the complex. A doctor's note is not needed. The sauna is open daily from 10 am to 10 pm. Visiting by appointment only.

Children under 12 without extra bed stay free of charge in their parents' room.

An extra bed costs 1100 rubles per day. Baby cot (under 3 years old) is free of charge, subject to availability. Please let us know in advance that you are traveling with a child.

Our hotel has a category of rooms SMART Family, which allows you to comfortably accommodate four people. Double room. The bedroom has one large double bed, the nursery has a bunk bed, as well as a sofa that functions as a full-fledged bed.

Breakfast for children up to and including 6 years old is provided free of charge if included in the parent's basic rate.

Children from 7 to 12 years old have a 50% discount on breakfast.

For children over 13 years old, the cost of accommodation and meals is the same as for an adult.

There is no playground near the hotel. However, leaving the AZIMUT City Hotel St. Petersburg, you will see a square with a fountain, which is suitable for walking with the whole family.

There is no separate children's room in the hotel.

There is no special room for prams in the hotel. But our staff will always help you find a convenient place for you to place the stroller.

Yes, you can. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors, subject to the consent of legal representatives (one of them).

To do this, contact the reservation department by phone or e-mail indicated on the site. The staff will send you the necessary documents.

Yes. For registration, a foreigner must provide a passport, a visa (if required), a migration card at the reception desk. Guests can pick up the registration the next day after arrival.

The AZIMUT international hotel network staff speaks at least Russian and English.

For clarification, you can contact the sales department at SalesSPB@azimuthotels.com Or fill out the booking form for the hall you are interested in in the Events and we will definitely answer you.

Yes. For newlyweds and those who have a birthday, we provide a compliment from the hotel. Contact the reservations department for details.

Yes, you can hold a celebration in one of our banquet halls, you can accommodate newlyweds and guests in our hotel. To clarify the possibilities, please contact the sales department SalesSPB@azimuthotels.com

Yes, we are the largest congress hotel in the center of St. Petersburg, we help organize events of any format and provide meals for participants.

You can preview the description of our conference facilities in the section Events And then send a request our sales team at SalesSPB@azimuthotels.com for details and pricing.

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program*:

You can find a detailed list of privileges in the 'AZIMUT Bonus Benefits' section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights
Gold status: from 150,000 points and/or 30 nights
Platinum status: from 300,000 points and/or 50 nights

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on the website azimuthotels.com and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the section Affiliate Programs.

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.