Yoshkar-Ola

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As a result, online booking is reliable and safe.

You can find information about your booking in the confirmation sent to the email address you provided when booking, or in your Personal Account created on our website.

This is possible if you book a room through the hotel's website or booking service. When checking into the hotel, you should provide this information to the staff or make changes to the reservation in advance by phone or email.

However, according to the rules, the guest will still need to present his passport upon check-in and live under his own name.

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will contact you to confirm the names of all guests who will be staying.

For non-guaranteed (i.e. without pre-payment) reservations, the reservation will be cancelled after 3:00 pm on the day of arrival.

You can cancel your reservation yourself in your personal account on the website, provided that the cancellation terms for the rate you have chosen are met. For additional questions, you can contact the hotel directly by phone or e-mail.

Payment can be made in cash or by credit card.

Confirmation of successful payment is a check that comes to your email after booking along with confirmation from the hotel. If you need to duplicate the check, the guest can inform the receptionist about it.

This is due to the fact that the rate provided at the reception desk does not include possible discounts on promotions and special offers when booking on the official website.

For correct calculation, you must specify the number of nights and the number of guests staying in the room.

Yes, it is possible.

Please inform the reception desk of your wish to split the payment before paying.

Advance payment is only required for reservations at rates that require advance payment. Advance payment can be made in person at the reception desk or remotely by contacting the reception desk.

No.

For cashless payment, please send a request to reception.jok@azimuthotels.com and include your company details. We will issue you an invoice for payment.

You can cancel your reservation yourself in your personal account on the website, provided that the cancellation terms for the rate you have chosen are met. For additional questions, you can contact the hotel directly.

The amount of the penalty for late cancellation depends on the conditions of the booked rate. The cancellation deadlines are specified in the booking confirmation.

Refunds on the card in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

For non-guaranteed (i.e. without pre-payment) reservations will be cancelled after 3:00 pm on the day of arrival. Guaranteed reservations are held until 12:00 pm local time on the day following the arrival date.

You can change your dates of stay in the same way you booked your stay, i.e. in your personal account, through the booking department, or by sending a request to the agency through which the booking was made.

A guest can change the room category in their Personal Account if they booked through the website.

When booking by phone or email, changes are made by phone or email.

If you want to change the room category upon check-in, please inform the manager at the desk. When upgrading the room category, you must pay the difference between the booked category and the one you want to check into, at the current rate.

If the tariff conditions allow it. Refunds are made in the same way you made the payment.

Check-in usually starts at 2:00 pm, the reception desk is open 24 hours a day.

The early check-in service is provided subject to availability. In case of advance booking and early check-in (from 00:00 am to 09:00 am), the guest pays an additional 100% of the cost of the first day; in case of early check-in from 09:00 am to 2:00 pm, the guest pays 50% of the cost of the first day of stay in the room of the selected category at the Hotel Tariff, in accordance with paragraph 27 of the Decree of the Government of the Russian Federation dated 18.11.2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation". AZIMUT Bonus program participants may in fact be provided with early check-in free of charge from 9:00 am subject to availability.

The possibility of late check-out is specified on the day of departure. When extending your stay from 12:00 pm to 6:00 pm of the current day, a payment of 50% of the room rate per day at the hotel rate on the day of departure is charged. If the guest plans to stay in the room after 6:00 pm, 100% of the daily cost of accommodation is charged. For participants of the AZIMUT Bonus program, the late check-out service until 4:00 pm is provided free of charge, subject to availability of rooms.

Yes, the hotel has a luggage room.

Yes, we welcome guests 24 hours a day.

For accommodation at the hotel, the Guest must present the original Russian passport; for children under 14 years of age, the original birth certificate is required.

No, all guests staying in the room must present a passport.

The hotel staff will be able to find your reservation by last name and first name.

Yes. For check-in of minors under 14 years of age, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to accompany them.

Check-in of minors who have reached 14 years of age in the hotel, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and the consent of the legal representatives (one of them).

No. We guarantee that the hotel does not transfer personal data of Guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, the hotel staff must present an identity document upon check-in.

The Kremlin and the main attractions are a 10-minute walk from the hotel.

No.

Yes, the city's unguarded free.

No.

Please check on the day of arrival.

There is no separate parking for motorcycles, you can use the car parking.

Yes, we welcome guests 24 hours a day.

Yes, 1 elevator.

Yes.

4 floors.

Call +7 (987) 701 14 23.

Network azimut-guest, password azimut 123.

Yes, you can work in the hotel lobby.

Guests of hotel guests who are not registered at the hotel may stay in the room until 11:00 pm.

https://azimuthotels.com/ru/yoshkar-ola/azimut-hotel-yoshkar-ola

No, the smoking area is located outside.

Yes.

Yes, to place an order you need to fill out the form that is in the room and notify the reception desk that you are ready to hand over your items for washing. The possibility of providing the service is clarified at the reception desk.

The rooms have mugs and a tea station. Additional dishes can be requested.

The rooms are equipped with toiletries.

Shaving kits will be provided upon request upon check-in.

WiFi is free in all rooms and throughout the hotel.

Yes.

A corkscrew will be provided upon request.

Rooms differ in size, as well as the availability of extra beds.

Yes, 2 rooms.

No, the hotel building is non-smoking. Smoking is allowed in specially designated areas.

No, due to safety precautions.

Yes, there are adjoining rooms with an interior door. If necessary, you can request such rooms.

Double beds in the rooms of the following categories: "For guests with limited mobility", "Standard Double", "Superior", "Quadriple", "Studio", "Lux", "Apartments", "Presidential Suite", size 180 * 200.

In the room of the category "Standard Single" the bed size is 120 * 200.

In the rooms of the category "Standard Double", "Superior", "Quadriple", "Studio" it is possible to make separate beds and the size of each will be 90 * 200.

All rooms have bathrooms.

Yes.

Yes.

No.

No.

Yes.

Yes, there are tea stations.

No, everything is included in the price.

Daily.

All rooms are equipped with a hairdryer.

Breakfast "Buffet" in the hotel from 7:00-10:00 am, breakfast costs 700 rubles.

No.

There is a SPAR store next to the hotel, open from 7:00 am to 11:00 pm.

Restaurant Mini Cheese Factory A la carte from 12.00-00.00 Italian cuisine. Bar from 12.00 pm -12.00 am.

Yes, the menu is varied, you can order suitable dishes for yourself.

Yes, the connection to the restaurant is 222.

No.

Yes.

Yes, it works 24 hours.

No.

No.

Yes. To check in minors under 14 years at the hotel, a parent, adoptive parent, guardian or other accompanying person must present an identity document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to accompany them.

Checking in minors at the hotel who have reached 14 years, in the absence of legal representatives, is carried out on the basis of identity documents of these minors and the consent of the legal representatives (one of them).

There are high chairs in the restaurant.

Children under 12 years old are free without extra bed and breakfast. Baby cot (playpen) is provided free of charge upon availability.

No.

No.

Yes.

Foreign citizens are required to register in accordance with the law. This requires a foreign citizen's passport, migration card, visa (if visa regime), registration from the previous place of stay, if the foreign citizen is in Russia longer than 7 working days.

No.

Passport of a foreign citizen, migration card, visa (if visa regime), registration from the previous place of stay, if the foreign citizen is in Russia longer than 7 working days.