About

The modern business-class hotel is located in the renovated building of the "Belgrad" hotel on Smolenskaya Square. A large-scale renovation has given the historic high-rise a new life while preserving the spirit of Soviet modernism. AZIMUT City Hotel Smolenskaya Moscow offers business travelers and tourists comfortable accommodation in the heart of the capital, close to Arbat and Red Square. Guests have access to: restaurants and bars, a spa, a gym, a club floor, a business corner, and 14 conference rooms.

What's nearby

Hotel facilities

Business opportunities Smolenskaya
The modern business class hotel has 14 conference rooms for events. A business corner and a club floor with additional amenities are also available for business travelers.
Winner in the nomination "Best 4 * Hotel" in the award "Guiding Star 2022"
Winner in the nomination "Best 4 * Hotel" in the award "Guiding Star 2022"
Лучший городской отель России по версии "World Travel Awards"
Лучший городской отель России по версии "World Travel Awards"
Safe travels
Safe travels
Motorbike Friendly
Motorbike Friendly
Лучший вид из окна
Лучший вид из окна
Business Traveller Russia and CIS Awards
Business Traveller Russia and CIS Awards
Halal Friendly
Halal Friendly

Event halls (14 meeting rooms)

Moscow 1, 2, 3, 416 m²

Please choose seating chart

Moscow - 1, 120 m²

Please choose seating chart

Moscow - 2, 146 m²

Please choose seating chart

Reviews from our guests

Smolenskaya Moscow

FAQ

Is it possible to book several rooms for the same name?

Yes, it is possible to book several rooms at the same time. If possible, the hotel staff will reach out to you to clarify the names of all guests who will be staying.

Is it possible to rent rooms by the hour, for example for filming?

The minimum cost of living is equal to the cost of the day, and you can stay in the room as long as you need.

Is it possible to book a room on a specific floor and with a beautiful view, how much does it cost?

It is guaranteed to book a certain room with the view you are interested in, on a certain floor, etc. there is no possibility. However, when booking, you can leave suggestions that we will take into account if possible. This service is free of charge. It is also possible to book rooms at AZIMUT City Hotel Smolenskaya Moscow on Club Floors 18 and 19 (subject to availability).

Is it possible to book a room in your name, but another guest will arrive?

No.

Is it possible to accommodate two people in a single room, three people in a double room, etc.?

The single room is designed for one guest, there are no additional beds in the double rooms of the SMART Standard and SMART Superior categories.

In the rooms of the SMART Junior Suite category and above, it is possible to stay in an additional place.

Information about the availability of extra beds for adults can be found on our website in the description of the rooms.

Children up to and including 12 years old at AZIMUT City Smolenskaya Moscow Hotel stay free of charge in their parents' room, but without an extra bed. An extra bed costs 1,800 rubles per day.

How to book a room?

You can book a hotel room in several ways: by phone, email, at the reception desk, on the official website, as well as through third-party organizations and Internet sites.
When booking through third-party organizations and online platforms, you will not be able to receive points and nights for your stay under the AZIMUT Bonus program.*

*The AZIMUT Bonus program is not valid for A-Hotels and the METROPOL Hotel Moscow.

How to check a booking request?

You can find information about the booking in the confirmation sent to the email you specified when booking, or in the Personal Account created on our website.

How far in advance do I need to book a hotel room?

If rooms are available, you can make a reservation at any time convenient for you and in any way convenient for you. For early bookings (from 3 to 14 days depending on the season and hotel occupancy), you get a discount on accommodation. We also recommend booking in advance due to occasional high occupancy and large events at our hotel.

What are the benefits of online booking?

Our guests will be the first to know about promotions and discounts that are available only on our website.

And when you register in the AZIMUT Bonus loyalty program, you will receive points and nights for each stay booked on the site, and additional discounts on all tariffs.

Is online booking safe?

Our site does not store any payment data of users.
For payment, high-quality online payment gateways are used, making them as safe as possible.
And the interaction is based on the secure https protocol (the data you enter, as well as the data transmitted between the payment gateway and the bank, are encrypted) and complies with the international PCI DSS card payment security standards.
As a result, online booking is safe and secure.

Are there air conditioners in the hotel rooms?

The rooms have an air conditioning system (without heating function). The guest can adjust the blowing intensity.

Are there dishes/tea/coffee in the hotel rooms?

Tea stations are located in all rooms. Instant coffee of two types (with and without caffeine), cream, tea bags and cups are offered to guests.

Are there any cosmetics in the rooms or do I need to bring them with me?

Gel, shampoo, lotion, lump soap and a shower cap are provided in all rooms.

Dental and cosmetic kits are additionally provided in Junior Suites and apartments.

Is there a children's room in the hotel?

No. 

Are there any shaving accessories among the cosmetics?

A shaving kit is available on request.

Is there Wi-Fi and how much does it cost?

The internet is free for hotel guests and is available throughout the hotel. To register online, select the AZIMUT Guest network and then enter the guest's last name in Latin letters and the room number.

Do the USB-HDMI ports work in the TV?

Yes, there is such a feature in TVs.

Will it be possible to request a corkscrew in the room?

Yes, to do this, call the reception at "i".

What is the difference between the different room categories?

The rooms differ in size and set of furniture (you can find the list in the room description when booking).

The standard and superior rooms have shower cabins, while the Apartments and Junior Suites have bathtubs. The rooms also differ in the set of guest accessories.

Are there rooms for people with limited mobility?

Yes. 

Are there rooms for smokers?

No, all rooms are equipped with smoke detectors.

Are there connecting (connected, family) rooms and what are they?

There are no such numbers.

What are the bed sizes?

The SMART single and SMART small double rooms have beds with 120 x 200 cm mattresses, all other rooms are equipped with transformer beds with 290 x 200 cm mattresses.

Do all rooms have toilets?

Yes, there are toilets in all rooms of the hotel and they are equipped with high-quality plumbing.

Are there rooms with a bathroom?

All rooms are equipped with a private bathroom. The rooms of the apartment and junior suite categories have bathtubs. The rooms of other categories have shower cabins.

Are there hair dryers and irons in the rooms?

There is a hairdryer in every room, and an iron is available in Apartment and Junior Suite rooms, but it is provided free of charge to guests of other categories upon request.

Is there a refrigerator in the rooms?

All rooms, except single rooms, have a small refrigerator with a mini-bar for cooling drinks.

Is there a freezer in the fridge?

There are no freezers in the rooms.

Do the rooms have a balcony?

No, but the rooms on the upper floors offer panoramic views of the city.

Is there a washing machine in the room?

There are no washing machines in the rooms. But laundry services are available at the hotel, their cost can be viewed on a sheet in the closet.

Is there a cable TV in the rooms?

Yes.

Is there a kettle in the room?

There are no dishes in the single rooms, except for glasses. In other room categories there is a tea station and there are two cups. The apartment has a set of dishes. 

Are there bathrobes and slippers in the rooms?

Slippers are provided in all rooms; bathrobes are available in Apartment and Junior Suite rooms.

In rooms of other categories, bathrobes are provided to guests upon request, free of charge.

Do I need to pay extra for bed linen and towels?

No. 

What are the hotel cleaning rules? How often are rooms cleaned?

Cleaning is carried out daily, linen is changed on the third day from 9:00 to 18:00. Additional cleaning can be ordered through the reservation department, for a fee.

Is it possible to light candles in the room?

Lighting candles is prohibited by fire safety requirements, smoke detectors are installed in the rooms.

How to get to the hotel from the train station / airport?

The nearest railway station is Kievsky, located 1.1 km from the hotel, it is a 10-minute walk. The nearest airport is Vnukovo Airport, located 24 km from the hotel, and can be reached from Kievsky Train Station by Aeroexpress. It is convenient to get to the rest of the city's train stations and airports by metro and aeroexpress trains.

Where is the nearest parking lot? How much does it cost? Is it covered? Is it guarded?

The hotel building has parking on the 1st floor, the cost for hotel guests is 300 rubles/hour for the first 5 hours; 1,500 rubles per day. Parking is covered, unguarded.

How long does it take to get from the train station / airport to the hotel?

The Kievsky Train Station, which is closest to the hotel, is about a 10-minute walk away. It takes 40 minutes by Aeroexpress from the train station to the airport.

Is the cost of parking for a minivan the same as for a passenger car?

If the car occupies one parking space, then yes. If the car occupies two parking spaces, the payment is made as for two cars.

Where is the nearest public transport stop?

The nearest bus stop is 2 minutes from the hotel, at Smolenskaya 10.

Will parking be available?

Availability is not guaranteed. 

How to get from the hotel to the city center?

Red Square is 10 minutes away by metro or taxi, and 30 minutes on foot along one of Moscow's most picturesque and famous streets, the Old Arbat.

How to get from the hotel to…

To the European shopping center: bus T39, taxi – 4 minutes on the way, on foot – 15 minutes.
Expocentre: taxi – from 10 to 30 minutes, metro – 7 minutes from Kievskaya station.

Is it possible to park a motorcycle in the parking lot? What are the conditions?

Yes. The cost of parking for a motorcycle is the same as for cars: 300 rubles/hour for the first 5 hours, 1,500 rubles per day.

Is there bike parking?

There is no special bike parking at the hotel.

Is it possible to leave your luggage somewhere on the day of check-in before check-in and on the day of check-out until the evening?

You can leave it in the luggage room on the 4th floor by contacting the reception. 

If I don't have time to leave before check-out time, how much will I have to pay extra?

Check-out time is 12:00. Late check-out before 18:00 – 50% of the open price, after 18:00 – full day.

Is the reception open around the clock?
Yes, we welcome guests around the clock. However, if the terms of your tariff require cancellation at 15:00 on the day of arrival, we recommend paying for the reservation in the amount of the first day or the entire period of stay. Payment methods can be specified by calling +7(495) 931 90 00 or by email reservations.moscow@azimuthotels.com.

How to change the category in advance? What about when you arrive at the hotel?

The guest can change the category of the room in the Personal Account, subject to booking through the site; when booking by phone or email, changes are made by phone or email. 

If you want to change the category of the room upon arrival, please inform the manager at the reception.

When you upgrade your room category, you must pay the difference between the booked category and the one you want to stay in at the Best Rate of the Day rate. There are separate conditions for members of the loyalty program and, if possible, the hotel is ready to provide an upgrade to the room category at no additional charge.

What time can you check into the hotel?

Check-in starts at 2 pm, the reception desk is open around the clock. You can find out about the possibility of early check-in by contacting the hotel's contact number or email address of the reservation department.

Is there an option for early check-in late check-out, how much does it cost?

Early check-in service is subject to availability. When booking in advance and with the need for early check-in (from 2 am to 2 pm), the guest pays an additional 50% of the room rate on the day of check-in at the rate "Best Rate of the Day"; for early check-in from 12 am to 2 am the guest pays 100% of the cost of the previous night's stay in the room of the selected category at the rate "Best Price of the Day", in accordance with paragraph 27 of the Decree of the Government of the Russian Federation No. 1 853 dated November 18, 2020 "On approval of the Rules for the provision of hotel services in the Russian Federation". Participants of the AZIMUT Bonus program can actually be provided with an early check-in free of charge from 9 am, subject to availability.

The possibility of a late check-out is specified on the day of departure. When extending the stay from 12 pm to 6 pm of the current day, a payment of 50% of the cost of the room per day is charged at the rate "Best Rate of the Day" on the day of departure. If the guest plans to stay in the room after 6 pm, 100% of the daily rate will be charged. For AZIMUT Bonus program participants, the late check-out service until 4 pm is provided free of charge, subject to availability.
 

Is it possible to check in a second guest at the hotel without a passport?

No, passport must be presented by all guests staying in the room.

Can I stay incognito?

No. We guarantee that the hotel does not transfer the personal data of the guests to third parties, except in cases where the provision of information is a special obligation in accordance with the law of the Russian Federation. However, you must present an identity document to the hotel staff upon check-in.

What documents are needed to check into a hotel?

Check-in is possible with the following documents: Russian Federation citizen passport, Russian Federation citizen international passport, Russian Federation military service document (during mobilization, martial law and wartime), driver's license.

Is it possible to check in with a driver's license, passport or other documents other than a passport?

Yes. Check-in is possible with the following documents: passport of a citizen of the Russian Federation, Passport of a citizen of the Russian Federation, document of a serviceman of the Russian Federation (during mobilization, martial law and in wartime), driver's license. Children under 14 require a birth certificate.

What time and in what format is breakfast? How much does it cost (including for a child)?
Breakfast is served from 6:30 AM to 11:00 AM in the format of a buffet at the AVENUE restaurant. You can also order breakfast in the room or have breakfast in the lobby bar. Breakfast is available at a cost of 2 500 rubles. If it is paid at check-in or advance booking 2 300 rubles per person. Children under 5 years of age have breakfast free, 6–12 years 50% discount. The hotel also offers a stylish combo breakfast: "Russian", "Healthy", "French", "Classic", which can be ordered in the room through the menu of room service. Price from 1 400 rubles.
Is it possible to have lunch/dinner directly at the hotel? What is the lunch/dinner format? At what time?

May.

The AVENUE Restaurant is located on the 4th floor, open from 12:00 to 23:00, a la carte. The hotel also has a lobby bar. Room service is available around the clock.

There are also several a la carte restaurants in the hotel building, a list of which can be found on on the hotel page in the "Restaurants" section.

Where is the nearest place where you can buy groceries / have breakfast/dinner? The nearest home improvement store?

Supermarkets "Spar" and "Azbuka Vkusa" are located near the hotel (3 minutes on foot).

Is there an a la carte menu?

Yes, at the AVENUE restaurant (except breakfast time), as well as at other restaurants in the hotel building.

Есть ли в меню веганские позиции, позиции для аллергиков и другие особые виды питания?

Да. В меню ресторана АВЕНЮ они помечены специальным значком.

Is architecture suitable for the elderly and people with limited mobility? Are there special rooms for people with limited mobility?

Yes, the hotel has specially equipped rooms, toilets and ramps.

Does the hotel have an elevator?

Yes, the hotel has 5 high-speed elevators.

Can I bring a dog/cat with me?

Pets are not allowed at this hotel. We invite guests with pets to our AZIMUT City Hotel Tulskaya Moscow.

Where is the nearest ATM / bank branch located?
There is a Gazprombank ATM on the ground floor of the hotel. Opposite the hotel building, at Smolenskaya Street, 3, there are branches of Gazprombank and Alfabank.

How many floors are there in the hotel?

The hotel building has 23 floors.

How do I call the reception?

The city number is +7 (495) 181 58 00. Internal call from the room: press the "I" button on the phone.

What is your Wi-Fi password?

The network is called AZIMUT WiFi. Registration is carried out using a personal phone number via a call. And by entering the room number and last name in Latin letters in the registration line.

Is there a place in the hotel where I can work with my laptop?

You can work both in the rooms with workstations and Wi-Fi, and in the lobby bar on the 4th floor: there is a business corner, there are comfortable sofas.

Has your hotel received awards and recognition?

Yes, you can find information on the hotel's page, and we will inform you about new awards in the AZIMUT Blog section. We are especially proud that in 2021 the hotel became the winner of the international World Travel Awards in the category "Best City Hotel".

Are guests allowed to visit the hotel? At what time?

Allowed at any time. The cost of breakfast for guests is 1,700 rubles.

Where can I get information about all the hotel's services?

Information about all the hotel's services can be obtained on the official website https://azimuthotels.com/en/moscow/azimut-hotel-smolenskaya or by phone +7 (495) 181 58 00.

Where in the hotel (near the hotel) can I smoke?

Smoking is prohibited in the hotel and there are smoke detectors.

Is it possible to book excursions/transfers at the hotel?

Yes. 

Is it possible to rent a car at the hotel?

There is no car rental office at the hotel, but you can use car sharing services or rent a car from one of the nearby companies.

Does the hotel have a laundry service?

Yes, a sheet with a list of laundry services, service times and prices is located in each room in the closet.

Can I make international calls and calls to other cities from the hotel? How can I do this?

This service is not provided.

Is there a sports/gym in the hotel, how much does it cost to visit, do I need a doctor's certificate, and what are the opening hours?

The hotel has a gym, it is open 24 hours a day, and you can visit it for free by presenting your room key card. A medical certificate is not required for the visit. You can find out more here.

Important information for fitness center visitors! Please note that every Saturday and Sunday, from 8:00 PM to 10:30 PM, access to the fitness center will be restricted due to maintenance. Thank you for your understanding.
Is there a SPA and/or sauna, how much it costs to use, do you need a doctor’s certificate, what are the working hours, do you give slippers, bathrobe etc.?

The hotel has an ASIA BEAUTY SPA with a hammam, sauna and various spa and cosmetic treatments (for an additional fee). It works around the clock. No doctor’s certificate is needed for visits. Slippers and robes are given. For details and clarification call +7 (495) 021 76 59.

The hotel has a Black Tortuga SPA on the minus second floor. The complex has everything you need for a comfortable stay: swimming pools, hammams, saunas, jacuzzis, massage rooms (for an additional fee) and relaxation areas. The complex works around the clock. No doctor’s certificate is needed for a visit. Slippers and robes are provided. For more information call +7 (495) 220 25 25.

What sports facilities are available in the hotel (football, tennis, etc.)?
Fitness center. Important information for fitness center visitors! Please note that every Saturday and Sunday, from 8:00 PM to 10:30 PM, access to the fitness center will be restricted due to maintenance. Thank you for your understanding.
How much does it cost to accommodate children? A baby cot? A sofa for an 11-year-old child? How many children can I take to my room (we have four of them)?

Payment is considered for the room. The number of people depends on the room category. A baby cot is provided free of charge for children under 3 years old. The maximum occupancy in a room is 4 people (apartments). When staying with 4 children, the minimum number of rooms is 2.

Is there a playground nearby or other activities for the child?

No.

Is there a place to store strollers? Where can I park a large stroller at the hotel?

There is no special room for baby strollers in the hotel. But our staff will always help you find a place convenient for you to place the stroller, and you can also use the shared luggage room.

Is it possible to accommodate a child under 18 years old without parents? What documents are needed?

Yes, it Is possible. Minors who have reached the age of 14 can check into the hotel in the absence of their legal representatives on the basis of the passport of these minors and the consent of their legal representatives (one of them).

Is it possible to check in a child under 18 without parents? What documents are needed?
Children under the age of 18 can be accommodated at the hotel accompanied by a parent, adoptive parent, guardian or other representative. The accompanying person must provide an identity document, as well as a birth certificate of the child.
What other additional fees might there be?

There are no mandatory fees from the hotel side. However, some hotel services are available at an additional cost (for example, breakfast, laundry and dry cleaning services, late check-out), so we ask you to check the availability and cost in advance.

Can I pay for my stay through my company, how?

To pay by bank transfer, you must send a request to the booking department by email Reservation@azimuthotels.com with company details. We will issue you an invoice for payment.

Is it possible to change the currency at the hotel?

No, but it can be done, for example, at the exchange office opposite the hotel, at Smolenskaya Street, 5.

What is included in the price?
The price includes standard accommodation and access to the gym.

The list of services depends on the room category being booked and the guest's status in the loyalty program. The conditions are specified on the official website in the fare description, as well as in the booking confirmation. 

Is prepayment required when booking a room? What ways can I make an advance payment?

Prepayment is required only if the guest wants to receive a guaranteed reservation or if, according to the terms of the tariff, payment must be made at the time of booking. You can pay on the website by specifying the card and requesting a payment link.

Does the hotel work with or without VAT?

All charges of AZIMUT City Hotel Smolenskaya Moscow include VAT.

Do I have to pay a resort fee at the hotel?

There is no resort fee in Moscow.

Can I pay with cash/card upon arrival?

Payment can be made either in cash or by credit card, unless the terms of the tariff provide for payment before check-in.

Is payment accepted in dollars?

Payment is accepted only in the national currency of Russia – rubles.

Did my booking go through? Can I duplicate a check?

Confirmation of a successful payment is a check that comes to your e-mail after booking a room along with a confirmation from the hotel. If you need to duplicate the receipt, the guest can inform the receptionist about this.

If the payment was made through an agency, you should contact its representatives.

Why is there one price on the site, but at the reception desk they say a higher price for the room?

This is due to the fact that the "Best Price of the Day" tariff is provided at the reception desk, which does not include possible discounts on promotions and special offers when booking on the official website.

Why are the room rates different for different dates? What does it depend on?

Dynamic price change depends on hotel occupancy, day of the week, major events at the hotel.

Is there a QR code on your receipts?

Yes, you will find the QR code on all receipts from the hotel.

Is the price per night per room or per person?

The cost of a night's stay is indicated per room. This amount depends on the number of guests if breakfast is included in the rate (as well as half board meals, event tickets, etc.).

Can I split the payment among several people?

Yes, this is possible subject to payment of accommodation at check-in by guests staying in the same room.

Before paying, please inform the receptionist about the split.

Is it necessary to put down a deposit?

There is no mandatory deposit required at the hotel. It is possible to make a deposit for additional expenses at the request of the guest.

Can a booking be canceled without my knowledge?

For non-guaranteed (no prepayment required) confirmed reservations, if the guest does not indicate a specific arrival time, the reservation may be cancelled after 5:00 PM local time on the day of arrival. Guaranteed reservations are held until 12:00 PM local time on the day following the arrival date.For non-guaranteed (no prepayment required) confirmed reservations, if the guest does not indicate a specific arrival time, the reservation may be cancelled after 5:00 PM local time on the day of arrival. Guaranteed reservations are held until 12:00 PM local time on the day following the arrival date.

Does the hotel offer pensioners discounts?

Unfortunately, there are no discounts for pensioners. However, you can book a room at the lowest possible cost on our official website by registering in the AZIMUT Bonus program.

How much will the room cost if I stay for a month?

We take a personal approach to loyal guests and provide special rates for longer stays.

At AZIMUT City Hotel Smolenskaya Moscow, when booking 10 or more nights, a fixed price is set with a discount, which depends on the load, season and other factors. To clarify the cost of living in AZIMUT City Hotel Smolenskaya Moscow, you can call 8 (800) 200 00 48 or email Reservation@azimuthotels.com.

 Or see current prices on our website.

Is there a discount for staying with a large group?

Yes. If you request 8 numbers or more, you can contact the sales department directly by email sales.smolenskaya@azimuthotels.com to develop an individual proposal.

Are there any discounts if I rent a room for my birthday?
On your birthday, we will provide a complimentary amenity in your room, as well as a special 20% discount on orders at all of our dining venues, including the AVENUE Restaurant, Room Service, and the Lobby Bar.
Can I use Aeroflot miles to pay for a hotel?

It is not possible to redeem miles for hotel stays. You can earn Aeroflot Bonus miles for staying at AZIMUT hotels. You can read more about the terms of the partnership promotion in the section "Our partners".

Does the hotel participate in any other loyalty programs?

Yes. You can get acquainted with all partner programs that are available to all our guests in the section "Our partners".

Is it possible for several people to use one AZIMUT Bonus loyalty card?

No, two guests cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

What hotel services can be paid for with a bonus card?

You can use AZIMUT Bonus points by choosing a tariff for points on our official website and paying the full cost of your stay with it. More details at https://azimuthotels. com/ru/bonus.

Do I need to present my card to receive a discount?

You do not need to provide a card to receive a discount. You can book accommodation at special rates for members of the loyalty program only on our official website.

Members of the loyalty program with Platinum status can get a 20% discount in bars and restaurants on site if they close an account for a room number by indicating the AZIMUT Bonus program member number in advance.

I am a member of the loyalty program, can I get a discount when booking by phone?

The AZIMUT Bonus loyalty program discount is provided only when booking on our official website in the Personal Account.

How to activate my account and agree to the terms of the AZIMUT Bonus program?

You can activate your account and confirm participation in the AZIMUT Bonus loyalty program in a welcome letter, which we will send to your mail after registration. Don't forget to confirm your membership to earn points for your stays at the chain's hotels.

What are the conditions for using the privileges of the AZIMUT Bonus loyalty program?

Members of the AZIMUT Bonus program have access to 4 statuses, which are assigned depending on the number of points and nights earned within 365 days:

Bonus, Silver, Gold, Platinum.

Each status allows a member of the loyalty program to take advantage of privileges in the hotels of the AZIMUT network participating in the program.*

You can find a detailed list of privileges in the "AZIMUT Bonus Benefits" section.

These privileges can only be used by the participant of the AZIMUT Bonus program, in whose name and surname the Personal Account on the site and the bonus account are registered. They are provided to the member based on his status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: official website, telephone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program.

Why has my status in the AZIMUT Bonus loyalty program changed?

Maintaining your status in the loyalty program depends on how often you visit AZIMUT chain hotels and how many points and/or nights you have accumulated.

There are four statuses in the loyalty program, which are assigned in accordance with the number of accumulated points and nights. Initially, you are assigned the Bonus status. Your status changes as soon as you fulfill the conditions for assigning a new status below:

Silver status: from 70,000 points and/or 10 nights.
Gold status: from 150,000 points and/or 30 nights.
Platinum status: from 300,000 points and/or 50 nights.

If within 12 months from the date of assigning the status — Silver, Gold or Platinum — you confirm your status by accumulating the required number of points or nights (for example, for Gold status it is 150,000 points or 30 nights), you keep your current status for another 12 months. Thus, when your status expires, the new status is calculated according to the number of points and nights accrued to your account in the 12 months since the status was assigned.

You can track your balance of points and nights in your Personal Account.

How can I use my accumulated AZIMUT Bonus points?

As part of your participation in the AZIMUT Bonus loyalty program, you can use your points as follows:

1. Book a rate for points on the website azimuthotels.com and fully pay for your stay with accumulated points.

2. Convert AZIMUT Bonus points into affiliate program points in your Personal Account on the website in the section "Affiliate Programs".

Is the conference room available for a certain date?

By pre-order.

Can I host a conference, seminar, or other business event? What are the possibilities for this?

Yes, you can. We have 14 halls of different sizes. You can find out more about them here.

Do you register foreign citizens?

To register a citizen of another country at the reception desk, you must provide a passport, a visa (if required), and a migration card. Guests can pick up the check-in the next day after arrival.

Does the staff speak English? What other languages does the staff speak?

The staff of the AZIMUT international network speaks at least Russian and English.

How can I get a voucher for a tourist visa at the hotel?

Contact the booking department by phone at +7 (495) 181 58 00 or email.

How to change booking dates?

You can change the dates of your stay in the same way that you booked your stay, that is, in your Personal Account, through the reservation department, by requesting the agency through which the booking was made.

Will the money be returned if I leave the hotel early?

If the conditions of the tariff allow it. Refunds are made in the same way you made the payment.

How to cancel a booking?

You can cancel the booking yourself in your Personal Account on the website, subject to the cancellation deadlines for the rate you have chosen. For additional questions, you can contact the hotel directly by phone or email.

Is there a late cancellation fee?

The amount of the late cancellation penalty depends on the conditions of the rate booked. Cancellation dates are stated on the booking confirmation. 

When will the money be returned upon cancellation of the reservation, if there was an advance payment?

Card refunds in rare cases take up to 45 business days and depend on the work of partner banks. But usually it happens within just a few days.

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8, Smolenskaya st., Moscow
+7 (495) 181 58 00 Reception
+7 (495) 931 90 36 Booking department
+7 (495) 181 58 00 Corporate Sales Department
+7 (495) 220 25 25 Tortuga SPA Lounge Club
+7 (495) 021 76 59 Asia Beauty SPA
АО Гостиница «Белград»
INN/KPP 7704053033/770401001
OGRN 1027739380130
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